Hilltop Nissan

worst Fees fees fee. they just want more money out of u. questioned them on certain prices nd they made lies on the. WORST, never will buy from them again n Fees fees fee. they just want more money out of u. questioned them on certain prices nd they made lies on the. WORST, never will buy from them again nor will I let anyone I know go there. More

Deceptive pricing Saw an ad for a used car I wanted, advertised price looks really reasonable so I went to check it out. Only to find out that they printed a 800 inspec Saw an ad for a used car I wanted, advertised price looks really reasonable so I went to check it out. Only to find out that they printed a 800 inspection fee and 500 fee for those who hasn't bought a car from them before. So that's 1,300 hidden fees on a car that is advertised at 21,995. The salespeople were somewhat rude and condescending as well. Didn't enjoy my visit. Thank goodness I found what I wanted somewhere else. More

A Fair Deal and Good Sales Experience A fair deal all round with a pleasant sales and service experience. I am writing this review having leased, maintained and then turning in at maturit A fair deal all round with a pleasant sales and service experience. I am writing this review having leased, maintained and then turning in at maturity a new Nissan Murano. From walking into the dealership I was greeted and treated professionally and in a friendly manner by my salesperson. Deal wise, I felt that the price and terms are in line with the local market. Definitely shop around and compare but the sales experience made the difference for me. Service department was courteous and helpful with appointments. At end of lease there were absolutely no surprises though I had trepidations from experience with other companies. Again shop around as there are many Nissan dealers but I would recommend Hilltop based on my total experience. More

NEW FEB 2014!! Worse dealer ship ever !!! So many NEW FEB 2014!! Worse dealer ship ever !!! So many hidden fees !!! Will never lease from them again they told me the pull ahead waives off mileag NEW FEB 2014!! Worse dealer ship ever !!! So many hidden fees !!! Will never lease from them again they told me the pull ahead waives off mileage and excessive wear and tear. And I got charges for everything. Scams scams scams. !! More

This the worst dealership by far. I am so disappointed. I am a repeat customer have leased 3 other Nissans with them and when I went to go look at a new car to lease they were so disrespectful. I cannot b I am a repeat customer have leased 3 other Nissans with them and when I went to go look at a new car to lease they were so disrespectful. I cannot believe that a loyal repeat customer let alone any customer could be treated this way. They were not willing to work with me at all they were so rude and wasted my time. It was such a gimmick because I have received several phone calls and mailings stating I could turn my car in early and walk away with a new car with no money down and a lower payment. Well that sure didn't happen. I only had 3 payments left on my lease and they wanted me to put a lot of money down plus increased my payments by over $100. Stay away from Hilltop. I've been warned in the past about this dealership but now see what people have been talking about. The service department on the other hand are just the opposite! I would recommend them. They are very friendly, reliable and flexible. More

Escribo en español con la esperanza de que otras personas de habla hispana tengan en cuenta al comprar o arrendar ("Lease") un carro en Hilltop Nissan East Hanover. Como en todo cuando usted llega personas de habla hispana tengan en cuenta al comprar o arrendar ("Lease") un carro en Hilltop Nissan East Hanover. Como en todo cuando usted llega por primera vez, la atención es bastante buena por supuesto esa es la idea de ellos, hacelo pensar que usted esta tomando la decisión correcta para hacer negocios con ellos. El verdadero problema viene cuando usted dice "SI" al negocio, ya que de ahí en adelante usted tendrá que vérselas con otros departamentos de la tienda como lo es Servicio o Reparaciones. Ahí, usted nunca va a encontrar no solo una cara amable sino que si usted necesita hacer un reclamo de la garantía o no esta desacuerdo con el tipo de reparación que usted requiere, lo que usted va a recibir son puros disgustos y así usted tenga la razón ellos no van hacer nada por usted. No se le haga raro que usted vaya tan solo a cambiar el aceite de su carro arrendado (que según su contrato debe ser "FREE") y aparezcan otros problemas mecánicos que usted no se imagina que un carro nuevo debe presentar. Así que tenga cuidado, no pague por cosas diferentes a las que usted va, es mejor que lo lleve a un mecánico de confianza y se asegure que lo que el concesionario le dijo es cierto. No digo con esto que la marca NISSAN sea mala, los realmente malos son las personas que allí trabajan. Mi experiencia no la estoy basando en una sola visita a este lugar he tenido que ir en cinco ocasiones siempre con la esperanza de recibir un mejor servicio esa siguiente vez, lamentablemente no ha sido así. Ya solo quiero que llegue el momento para regresar el carro y no regresar allí nunca mas. More

This is my first time to write about my purchase of a Nissan vehicle. I have owned different vehicles; but with my satisfactory experience in purchasing my latest purchase of Nissan Rogue 2013, I feel ha Nissan vehicle. I have owned different vehicles; but with my satisfactory experience in purchasing my latest purchase of Nissan Rogue 2013, I feel happy to share about my experience in owning it. We were assisted by Mr. John Boccardi on that day that we bought our second Nissan vehicle. Aware that our first experience in going to a Nissan dealer--buying a vehicle, talking about numbers, and finally taking it home on the same day-- took us almost a whole day, from early morning till dark, we were ready to encounter another exhausting and somewhat aggravating day. But this time with the help of John, we were able to complete our negotiations in less than 3 hours, and to our satisfaction. John was very attentive to our questions, and was ready to find out for answers in case he did not have the information right away. He was very patient and understanding, and not once did we feel under pressure to limit our questions and conclude a deal in a short time. He showed us the vehicles of our choices, which were narrowed down to either a white Rogue or the platinum graphite Rogue. He gave us the comparative prices and patiently responded to our follow-up necessary to help us make a decision as to our choice. My wife and I were very satisfied with the professional and businesslike way John Boccardi assisted us in our purchase of the Nissan Rogue. I will definitely recommend to my friends and relatives to go to Hilltop Nissan and to look for John Boccardi whenever they decide to own a Nissan vehicle. More

I had a very unpleasant experience at this dealership. They used all of the "gimmicks" possible. I arrived with a letter they mailed to me that made it seem as though I could walk in trade in my old lease They used all of the "gimmicks" possible. I arrived with a letter they mailed to me that made it seem as though I could walk in trade in my old lease and walk out with a brand new car with $0 out of pocket and a lower monthly payment. This was not the case. After I picked out the new car they started with the old bait and switch telling me over and over that I would have to spend more and more money. Then the nonsense started ie: The old "Let me talk to my manager" when all they did was disappear with my car keys and waste my time. This used to be a great place to deal with but there is no longer any sense of customer service. I am not an idiot and I did not appreciate being treated like one. I was the only customer in the showroom and there were 25 -30 cars in the make and model that I was interested in sitting on the lot that looked like they been there forever.You would think that in this economy they would have been happy to deal with a repeat customer. Instead they tried to razzel dazzel me into making a very bad deal. BEWARE of Hilltop Nissan. More

I worked with Fasi to lease a 2013 Sentra and he was the absolute best. Going to a car dealership is never a pleasant experience, but with Fasi it was quick and painless. He's followed up to make sure I'm h absolute best. Going to a car dealership is never a pleasant experience, but with Fasi it was quick and painless. He's followed up to make sure I'm happy with anything, and when I had a problem with the car he immediately got me in to have it serviced on a SATURDAY! He's just great. I'd highly recommend him & Hilltop Nissan to anyone! More