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Hilltop Motors

St Joseph, MO

4.6
95 Reviews

1710 S Belt Hwy

St Joseph, MO

64507

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Showing 95 reviews

November 22, 2022

They do a great job. but they should see how to give at least 90 days warranty when they sell a car. More

by Jessebalnks33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guthery, Rylan Miller
Nov 23, 2022 -

Hilltop Motors responded

Jesse, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

October 22, 2022

I’ve bought 2 cars from Shawn and he’s always made it simple pleasant experience More

by cynthia.greenwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murphy
Oct 22, 2022 -

Hilltop Motors responded

Thank you for the great review! Thank you for choosing and trusting us with your vehicle purchase. I hope your Kia Soul takes you many miles down the road. From all of us at Hilltop!

October 21, 2022

Hilltop is an extremely unprofessional business and no one takes accountability for what they say or do. The car that was purchased ( 2010 Infiniti ) has been in the shop 5 times and was sold not even bei More

by hduejeb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Murphy, Steve Guthery, Caleb Schreiner, Derek Neupauer, Teisha Johnson, Rylan Miller
Oct 21, 2022 -

Hilltop Motors responded

Austin, We are sorry for your experience with your purchase. I will make sure you are reimbursed for your purchase. We value our customer feedback and apologize for any inconvenience on your behalf. Thanks for your business and I hope we have resolved all issues you had.

October 20, 2022

Very accommodating, very friendly, very helpful, willing to go the extra mile to help their customers. More

by deaconharley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murphy, Steve Guthery, Teisha Johnson
Oct 21, 2022 -

Hilltop Motors responded

Thank you for choosing Hilltop Motors. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

October 04, 2022

Great to work with. Car messed up after the sale but fixed it no problem.. Excellent customer service before and after the sale. More

by hudsontnwnd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murphy, Rylan Miller
Oct 05, 2022 -

Hilltop Motors responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hilltop Motors, we look forward to having you as one of our valued customers for many more years to come! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

Oct 05, 2022 -

hudsontnwnd responded

I really appreciate that you guys went above and beyond helping Katlyn with her car

October 02, 2022

They were honest and helpful. They were quick and personable. They were what you want and need in a car dealership. More

by Jeremiah.boldt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murphy, Derek Neupauer
Oct 03, 2022 -

Hilltop Motors responded

Thank you so much for taking the time to share your feedback with us, Jeremiah. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

October 01, 2022

Right when we pulled into the parking lot I felt welcomed I felt like me and my fiance were both included with everything the passionate you guys have for selling cars is one of a kind I would definitely rec More

by mckinleymiriam3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murphy, Steve Guthery, Derek Neupauer
Oct 03, 2022 -

Hilltop Motors responded

Thank you, Miriam. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

September 27, 2022

Treated us like family. Didn’t keep us at the dealership all day. Very satisfied. More

by corky
Recommend Dealer
Yes
Employees Worked With
Shawn Murphy, Teisha Johnson
September 11, 2022

I had called a few dealerships that day asking about cars on their website and getting a test drive. Derek was so friendly on the phone & quick to call back when he laid hands on the car. We went straight up More

by CatherineB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Neupauer
Sep 12, 2022 -

Hilltop Motors responded

Catharine, Thank you so much for choosing Hilltop Motors! Congrats on your new purchase, and let us know if Derek can be of any more assistance! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

September 11, 2022

If it wasn’t for Teisha we probably wouldn’t have come in. She done great and gets the same rating too!!!! More

by Holly & Mike Wells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murphy, Teisha Johnson
Sep 12, 2022 -

Hilltop Motors responded

Holly and Mike, Thank you so much for your kind words for Teisha, and for taking the time to leave us this wonderful feedback! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

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