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Hilltop Motors

St Joseph, MO

4.6
95 Reviews

1710 S Belt Hwy

St Joseph, MO

64507

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Showing 95 reviews

April 07, 2023

They did awesome with fixing everything we wanted fixed on the car we bought from them More

by jd_smith9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guthery, Tim Minter
Apr 09, 2023 -

Hilltop Motors responded

Thanks for sharing your thoughts about your experience with Hilltop Motors. We appreciate your business and hope to see you again soon! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

March 24, 2023

Sales guy savage Paden was great to work with. Very knowledgeable about selling cars and truck. More

by K10chevy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Savage paden, Tim Minter
Mar 27, 2023 -

Hilltop Motors responded

Here at Hilltop Motors, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience here with Savage. Congratulations on your new purchase! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

March 22, 2023

2015 Jeep Wrangler 48,000 MI traction control didn't work heated seats don't work downhill assist don't work none of the power points work USB don't work high beams don't work right front wheel bearing makin More

by mustang06ramairgt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Guthery
Mar 26, 2023 -

Hilltop Motors responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

March 16, 2023

Horrible customer relations. Store manager made myself and my wife feel unwanted at this dealer. We have bought many cars and have been known to buy his and her cars at one time. More

by Dave Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Guthery, jonna Rowell, Rylan Miller
Mar 20, 2023 -

Hilltop Motors responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

March 12, 2023

Love my car so far. Was an easy buying process, I hope my car holds up to the test of time. Jonna was a very great person to look at cars with, very charismatic. More

by serenanichols05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guthery, jonna Rowell
Mar 13, 2023 -

Hilltop Motors responded

Thanks for your feedback on your recent visit to Hilltop Motors. I'm glad to hear that Jonna was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

March 08, 2023

The service is excellent, the attetion to the customer is very good ,nice job they doing there More

by Voltos2312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guthery, Rylan Miller
Mar 08, 2023 -

Voltos2312 responded

Everything is very good

March 08, 2023

The staff was friendly, welcoming, and above all, patient. They worked with me and made me feel comfortable. By far the best car buying experience yet. If I even need another vehicle, these guys ar More

by phoenix.burns97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guthery, Rylan Miller
Mar 09, 2023 -

Hilltop Motors responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hilltop Motors! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

March 01, 2023

I liked the car I bought at hilltop motors and they are polite and friendly. More

by Hjbpendleton
Recommend Dealer
Yes
Employees Worked With
Savage , Steve Guthery, jonna Rowell
Mar 02, 2023 -

Hilltop Motors responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hilltop Motors. Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

February 25, 2023

Bought a Rogue there, and we love it! ! Jonna was very pleasant and helpful. Definitely will look there again if we need another vehicle. More

by amyb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guthery, jonna Rowell
Feb 27, 2023 -

Hilltop Motors responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Amy, for choosing Hilltop Motors! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

February 22, 2023

Some of the best service I've gotten in a long time when it comes to car dealerships. The people here are super nice and understanding, if I ever need to get another vehicle I'll definitely be going back to More

by Bluejay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savage, Steve Guthery
Feb 23, 2023 -

Hilltop Motors responded

Thank you for choosing Hilltop Motors. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com

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