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Hillside Toyota - Service Center

Jamaica, NY

4.6
164 Reviews

164 Reviews of Hillside Toyota - Service Center

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August 06, 2024

Mr. Baker was very patient and explained the condition and repairs made to our vehicle clearly. We were contacted as soon as our vehicle was ready and kindly recieved a rental (insurance paid) to use duri More

by jalade701
Recommend Dealer
Yes
Employees Worked With
Kevin Baker, Emily Gonzalez
Aug 06, 2024 -

Hillside Toyota responded

Thank you so much for your kind words and feedback! We're thrilled to hear that Mr. Baker provided you with exceptional service and clear communication about your vehicle's condition and repairs. It's great to know you found the process convenient and appreciated the rental car during the short time your vehicle was in the shop. We will definitely pass on your praise to Mr. Baker and recognize his outstanding efforts. If there's anything else we can do for you, please let us know. Thank you for choosing us, and we look forward to serving you again in the future!

August 05, 2024

Hillside Toyota has both an amazing dealership as well as a superb customer service department. More

by jrperry868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Hillside Toyota responded

Thank you for your fantastic feedback! We're delighted to hear that you had a great experience with both our dealership and customer service department. Our team at Hillside Toyota is committed to providing top-notch service, and your kind words are truly appreciated. If there's anything more we can do for you, please let us know. Safe travels! 🚗✨

August 02, 2024

She was very professional, courteous , provide great customer service She deserves a raise Sweet & accurate More

by sharda229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Hillside Toyota responded

Thank you so much for your kind words! We're thrilled to hear that she provided you with professional, courteous, and excellent customer service. Your feedback truly means a lot, and we appreciate your recognition of her efforts. We'll be sure to share your comments with her and the team. If there's anything more we can do for you, please let us know. Safe travels!

July 13, 2024

Service is good and friend so good welcome to hillside Toyota to buy a car! More

by yunqiang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Hillside Toyota responded

Thank you for your positive feedback about Hillside Toyota! We're glad to hear that you found our service to be good and friendly. We strive to create a welcoming atmosphere for all our customers, so it's great to know you felt that way during your visit. Whether you're looking to buy a car or just exploring your options, we appreciate you choosing Hillside Toyota. We hope to continue providing you with excellent service in the future. If there's anything else we can help you with, please don't hesitate to let us know!

July 02, 2024

Kevin Baker was a delight and very pleasant throughout my entire endeavor at your new facility. More

by miguel.davila
Recommend Dealer
Yes
Employees Worked With
Kevin Baker
Jul 03, 2024 -

Hillside Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Kevin Baker made your experience at our new facility delightful and pleasant. We'll make sure to pass along your kind words to him. We appreciate your support and look forward to serving you again in the future!

July 01, 2024

I went in for a service with a coupon not knowing it was free because I purchased the vehicle there. Kevin was really good in helping me. Great service. More

by Nunya Biz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Baker
Jul 02, 2024 -

Hillside Toyota responded

Thank you for sharing your experience! We're delighted to hear that Kevin was able to assist you and that you received great service. It's always nice to find out about complimentary services, and we're glad you could benefit from it. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

June 28, 2024

Is it possible for a car dealership to save you when you're in pickle? Well, HILLSIDE TOYOTA saved me. Yesterday, I had made an appointment to see a Toyota Camry in Manhattan and mentioned to them that More

by jkuon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Husam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Hillside Toyota responded

Thank you, Jayne and Jeff, for sharing your incredible experience! We're thrilled that our team at Hillside Toyota could come through for you in a pinch. Rick, George, Mike, Sam, and everyone involved will be delighted to hear your kind words. We're committed to going above and beyond for our customers, and it's fantastic to know we could help you get the fuel-efficient vehicle you needed. Enjoy your new Toyota Camry, and thank you again for the glowing review!

June 26, 2024

Beware. ..they're bad news! Almost 1 week after dropping my car, they cannot give me updates about it. More

by Semaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calvin
Jun 26, 2024 -

Hillside Toyota responded

Thank you for bringing this to out attention. We would like to further investigate this matter. Please reach out to our manager at jaclynb@titanmotorgroup.com so we can discuss the issue in detail.

Jun 26, 2024 -

Semaka responded

You guys have all my details...phone number, email address etc...After calling several times/day to ask for updates...I simply cannot believe that nobody can reach me, or speak with me...All I need is my own car fixed...no storries.

June 22, 2024

Experience was fast and great. Marvin took care of us and was very helpful. Definitely would recommend him. More

by Smccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Hillside Toyota responded

Thank you for your fantastic review! We're delighted to hear that you had a fast and great experience with us. It's wonderful to know that Marvin took excellent care of you and was very helpful. We appreciate your recommendation and look forward to serving you again in the future!

June 19, 2024

Marvin took very good care of me and my vehicle, it was a quick service. Nice new place! More

by chembocorniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Hillside Toyota responded

Thank you so much for your wonderful feedback! We're delighted to hear that Marvin took such good care of you and your vehicle. It's great to know that you appreciated the quick service and our new location. We look forward to seeing you again and continuing to provide excellent service. If there's anything more we can do for you, please let us know!

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