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Hillside Toyota - Service Center

Jamaica, NY

4.6
159 Reviews
Call Service Center (917) 781-2101

159 Reviews of Hillside Toyota - Service Center

Sort by
September 21, 2024

Excellent and extremely clean service center. Marvin was stellar from start to finish. Thank you! More

by Donald.Sooklall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Hillside Toyota responded

Thank you for your fantastic review! We're delighted to hear that you found our service center to be clean and that Marvin provided stellar service throughout your visit. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Thank you for choosing us!

September 14, 2024

The Hillside Toyota is excellent. It have good service and the technicians are very knowledgeable about their work. More

by Dionisio Espinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Hillside Toyota responded

Hi Dionisio! Thank you for your wonderful feedback. We are happy to hear that you are satisfied with our services and knowledgeable technicians. If there's anything we could help you with, we are always here to help! We look forward to assisting you again in the future!

September 14, 2024

The Hillside Toyota is excellent dealer. My experience is that it has technicians and they are able to work with the car and the waiting room to get the vehicle ready is clear and comfortabl More

by Dionisio Espinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Hillside Toyota responded

Thank you for your great feedback! We're happy to hear that you had an excellent experience at Hillside Toyota. Our technicians take pride in their work, and we're glad you found the waiting room clear and comfortable while your vehicle was being serviced. We appreciate your trust and look forward to assisting you again in the future!

Sep 16, 2024 -

Dionisio Espinal responded

Thanks!

Sep 16, 2024 -

Dionisio Espinal responded

Thanks!

September 09, 2024

I set up my service with Hillside ever since I got my new car , they just opened this service spot a few months ago and it’s been great , local and the staff is nice and professional no problems setting up a More

by 30anacastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Hillside Toyota responded

Thank you for your loyalty and for choosing Hillside for your service needs! We're thrilled to hear that our new service center has been a convenient and positive experience for you. It's great to know that our team has been nice, professional, and made scheduling appointments easy and fast. We truly appreciate your support and look forward to continuing to provide you with excellent service!

September 06, 2024

It’s very hard to me to say how good is my feeling in English. But thank you very much! More

by tiffanyzhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Hillside Toyota responded

Thank you so much for your kind words! We're truly happy to know that you had a great experience with us. Your appreciation means a lot, and we're always here if you need anything in the future. Thanks again!

August 31, 2024

I text initially thought that was a bot. Then she call me back and confirm my appointment right away. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Hillside Toyota responded

Thank you for sharing your experience! We understand how it might have felt like a bot at first, but we're glad our team could quickly follow up with a personal touch and confirm your appointment. We’re committed to providing prompt and genuine service, and it’s great to hear we met your expectations. If you need anything else, feel free to reach out!

August 29, 2024

Mr Chandler was polite and respectful. He explained what was going to happen and showed me the waiting room was. When completed he explained everything to me More

by mpguttman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Hillside Toyota responded

Thank you for sharing your experience! We're glad to hear that Mr. Chandler provided you with polite and respectful service, and that he kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

August 29, 2024

Hillside Toyota is an excellent Service Dealer that employs professional personnel similar to The Receptionist Mr. Marvin Bowman who provided me with outstanding customer service when I got my Toyota More

by alleyneata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Chandler
Report | Print
Aug 29, 2024 -

Hillside Toyota responded

Thank you for your kind words and for choosing Hillside Toyota for your service needs! We're delighted to hear that Mr. Marvin Bowman provided you with outstanding customer service during your recent visit. It’s great to know that our professional team met your expectations. We appreciate your feedback and look forward to serving you and your Toyota Camry again in the future!

August 22, 2024

Neechi (sorry if I spelled wrong) was welcoming, lighthearted and descriptive about the information I needed to know. Was not pushy and understood the high cost of the repair I may need to do. Gave More

by SilverCamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siara Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Kissoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Hillside Toyota responded

Thank you for your positive feedback! We're glad to hear that Nishi (I believe this is the correct spelling) provided such a welcoming and helpful experience. We strive to offer clear information without being pushy, especially when it comes to potentially costly repairs. We appreciate your understanding about the slight delay with valet pickup and are pleased you enjoyed our facility. Your satisfaction is important to us, and we're happy we could assist you effectively.

August 21, 2024

Excellent service and professionalism. Car is ready when they say and the work has kept my car on the road 17 years. More

by Jpullen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Hillside Toyota responded

Thank you for sharing your experience with us! We’re thrilled to hear that our service and professionalism have kept your car running smoothly for 17 years. It's our goal to always meet our promises and provide reliable work, so your feedback truly means a lot to us. We're honored to have played a part in your car’s longevity and look forward to continuing to serve you in the years to come!

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