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159 Reviews of Hillside Toyota - Service Center
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October 13, 2018
Hillside Toyota very poor customer service The kept my car for 2 days untouched and told me that the warranty has declined my claim at the end. I had to go to the site for them to assign my car The kept my car for 2 days untouched and told me that the warranty has declined my claim at the end. I had to go to the site for them to assign my car to a mechanic after 4 days appointment. Very bad experience, I will never go back there again. More
by Fat
Employees Worked With
It was DJ or BJ not too sure, James Dussap
October 12, 2018
Gr8 expeditious service Service people were simply gr8, simple explanations, and got my car back within one hour . JAMES DUSSAP Is simply the best professional I have ever en Service people were simply gr8, simple explanations, and got my car back within one hour . JAMES DUSSAP Is simply the best professional I have ever enciuntered More
by GPSABA
Employees Worked With
Charles Barratt, James Dussap
October 07, 2018
James., always was, still is. James & the Service dept team: always courteous & professional. His pleasantness & 1-to-1 few minutes with customers, regardless of team "VERY BUSY" James & the Service dept team: always courteous & professional. His pleasantness & 1-to-1 few minutes with customers, regardless of team "VERY BUSY" is refreshing & appreciated. More
by Queenz Native
Employees Worked With
Ravi Singh, Rafael Lagares, Charles Barratt, Travis Cobbs, Akin Dixon, James Dussap
September 10, 2018
Awful service Buy my highlander there,service there was awful take 3-4 hours long.The oil change service was mass to my vehicle left dust all over in my car and ove Buy my highlander there,service there was awful take 3-4 hours long.The oil change service was mass to my vehicle left dust all over in my car and overtigh oil filters make it crack, need to pay to fix it.Had complain to manager but they don’t address.feel so disappointed. More
by C791
Employees Worked With
Mike Volonakis
July 27, 2018
Employee Feedback Latchman Mathura, you deserve employee of the month! The level of customer service and support you gave was Phenomenal. FYI - I typically don't leave Latchman Mathura, you deserve employee of the month! The level of customer service and support you gave was Phenomenal. FYI - I typically don't leave reviews but, I was moved. Thank you More
by GJones123
Employees Worked With
Latchman Mathura
May 02, 2018
Outstanding Service Akin Dixon, who is the Service Manager at this Dealership is OUTSTANDING! He has ALWAYS been courteous, knowledgeable, and a pleasure to work with. He Akin Dixon, who is the Service Manager at this Dealership is OUTSTANDING! He has ALWAYS been courteous, knowledgeable, and a pleasure to work with. He has consistantly been honest and does everything he can to accomodate the customer. More
by Susan9
Employees Worked With
Joel Cohen, Akin Dixon
April 18, 2018
excellent service from phonecall to service , Charlie I am extremely grateful to Charles Barratt for taking care of my Toyota's windshield wipers emergency. Great service, cheerful and very pleasant. Hig I am extremely grateful to Charles Barratt for taking care of my Toyota's windshield wipers emergency. Great service, cheerful and very pleasant. Highly recommended . Thank you Charlie. More
by janki
Employees Worked With
charles Barratt
January 10, 2018
REPAIRS Service department sucks , before your vehicle being repaired , the service writer needed to make a buck for himself, no quality job being d Service department sucks , before your vehicle being repaired , the service writer needed to make a buck for himself, no quality job being done , lots of comebacks, disgusting , Will Recommend Toyota Go Toyota Another Dealership, Your Vehicle Being Repaired And BRAKE Down In A Few Days, Will Not Recommended This Dealer More
by Spears5585
Employees Worked With
Cb
November 04, 2017
Service Center The service center always "magically" finds problems. If they tell you there is an issue, make sure you get a quote for the work first and check it ou The service center always "magically" finds problems. If they tell you there is an issue, make sure you get a quote for the work first and check it out at another service center because they will try to ripe you off. More
by ooda
Employees Worked With
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