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Hillside Toyota
Jamaica, NY
856 Reviews
We are not your typical dealership in Jamaica, Queens, or in New York City for that matter. At Hillside Toyota, we have a climate controlled facility which gives us the largest indoor display of Toyota for miles in any direction. If you need a Toyota, then we are the name you can trust. We have all the models that you want to drive including Rav4, Camry, Corolla, Sienna, and any other Toyota model you can think of. If you need something Toyota, then you need Hillside Toyota. We are a dealership with integrity. We will always greet you with a friendly smile and honest customer service. From our location in Jamaica, Queens, we serve all of Queens, Brooklyn, Bronx, Staten Island, Manhattan and Long Island. If you are looking for a quality used selection, then you will not be disappointed by what we have to offer. Every one of our used vehicles is just like new, has a clean title, and comes with a CarFax vehicle history report. In addition to all this, we have a comprehensive service department that can provide all the maintenance and repairs your Toyota may need. Come to Hillside Toyota, your Toyota dealership in Queens.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 856 reviews
October 16, 2018
Recent Service Experience This was my first visit which was a good experience overall. The service team was cordial and professional. The service was satisfactorily completed This was my first visit which was a good experience overall. The service team was cordial and professional. The service was satisfactorily completed, albeit, the wait was too long, a total of about 4 hours. Understandably, the demand for services greatly exceeded the capabilities of the facility. A larger service department with more technicians would smooth the process. Thank you for giving of your best. More
by Bigjohn
Employees Worked With
Akin Dixon
October 13, 2018
Hillside Toyota very poor customer service The kept my car for 2 days untouched and told me that the warranty has declined my claim at the end. I had to go to the site for them to assign my car The kept my car for 2 days untouched and told me that the warranty has declined my claim at the end. I had to go to the site for them to assign my car to a mechanic after 4 days appointment. Very bad experience, I will never go back there again. More
by Fat
Employees Worked With
It was DJ or BJ not too sure, James Dussap
October 12, 2018
Gr8 expeditious service Service people were simply gr8, simple explanations, and got my car back within one hour . JAMES DUSSAP Is simply the best professional I have ever en Service people were simply gr8, simple explanations, and got my car back within one hour . JAMES DUSSAP Is simply the best professional I have ever enciuntered More
by GPSABA
Employees Worked With
Charles Barratt, James Dussap
October 07, 2018
James., always was, still is. James & the Service dept team: always courteous & professional. His pleasantness & 1-to-1 few minutes with customers, regardless of team "VERY BUSY" James & the Service dept team: always courteous & professional. His pleasantness & 1-to-1 few minutes with customers, regardless of team "VERY BUSY" is refreshing & appreciated. More
by Queenz Native
Employees Worked With
Ravi Singh, Rafael Lagares, Charles Barratt, Travis Cobbs, Akin Dixon, James Dussap
September 29, 2018
sienna le awd I walked in to Hillside toyota saturday morning not expecting to buy a car. But sells assistant Anatoly was very helpfull and knowladgeble. So im leav I walked in to Hillside toyota saturday morning not expecting to buy a car. But sells assistant Anatoly was very helpfull and knowladgeble. So im leaving w brand new vehicle. my family is happy More
by boniehernandez
September 23, 2018
Leased 2019 Toyota Corolla I am extremely happy with the car, it rides beautifully. I founder all the salespersonnel at Hillside to be helpful, especially Rafael Lagares. He too I am extremely happy with the car, it rides beautifully. I founder all the salespersonnel at Hillside to be helpful, especially Rafael Lagares. He took extra time to explain the dashboard and answered all my questions fully and completely. More
by MuhsenNyc1234
September 22, 2018
" Great experience-Toyota RAV4 Limited" I just bought a new Toyota RAV4 Limited and we are extremely satisfied with our sales representative Anatoly who was very professional, patient and an I just bought a new Toyota RAV4 Limited and we are extremely satisfied with our sales representative Anatoly who was very professional, patient and answered all ours questions.We have European background and felt very comfortable with him. Also it was a big pleasure to meet Toyota sales manager Mr. Rankin and cooperate with him. We greatly appreciate all your help and highly recommend this dealership. More
by New RAV4 owner.
September 20, 2018
Great Customer Service I had scheduled an appointment to review some cards , I confirmed with the agent that I was scheduled to meet and when I got there the agent had gone I had scheduled an appointment to review some cards , I confirmed with the agent that I was scheduled to meet and when I got there the agent had gone for the day. But I was introduced to another agent, who took good care of me, negotiated on somethings but after my three days trip back and forth to the dealership, I decided to purchase another car. Everyone who took part with assisting my husband and I was informative and helpful. They even congratulated us as we were finishing our transactions. Thank you Lee Motors I’ve couldn’t have chosen a better Company. More
by Carlett01
September 15, 2018
Review Would recommend to friends and family. Glad they were able to find the car I desired, knowing the color was very hard to get me Would recommend to friends and family. Glad they were able to find the car I desired, knowing the color was very hard to get me More
by Noscreenname
Employees Worked With
September 13, 2018
Not happy over all except sales person Anis I am not happy with price and management manner of price negotiation. Only the sale person Mr. Anis services satisfied me. I recommend management shou I am not happy with price and management manner of price negotiation. Only the sale person Mr. Anis services satisfied me. I recommend management should néed to change their strategy of negotiation of price. Thanks More
by Sharfin
Employees Worked With
