Hillsboro Ford | Page 10

The unofficial standard for what the buying experience should be like across the industry. I will pay more and have my new trucks shipped coast to coast before I take my business elsewhere. should be like across the industry. I will pay more and have my new trucks shipped coast to coast before I take my business elsewhere. More

I came in for service on my 2022 truck. Tires were not rotated, inflation was supposedly checked but varied by quite a bit, non at the recommended inflation. Truck had 39300 miles but they Tires were not rotated, inflation was supposedly checked but varied by quite a bit, non at the recommended inflation. Truck had 39300 miles but they did not offer the 40,000 mile service. A couple of my tires were showing wear, but nothing was mentioned. It was like they were in a hurry to get me done and move on to the next More

Great customer service and was able to help me today to check my battery and install a new one. check my battery and install a new one. More

I would recommend the service department. Presently, with the orientation to new ownership, at times I feel the sales department is overwhelmed. The purchase of a 2024 Platinum F 350 was dif Presently, with the orientation to new ownership, at times I feel the sales department is overwhelmed. The purchase of a 2024 Platinum F 350 was difficult experience for me. I am happy with the vehicle. I have no malus toward the ownership. The lack of telephone communication follow up , is problematic for me. I called multiple time and never had one phone call returned before and after the truck transaction. As with other dealerships, games are played, and when I have to pay a relief veterinarian in order to buy a truck. my time is very important to me. I do not play games, I am very straight forward, it is the cowboy way. I realize some people do not understand my philosophy and try my best not to be a "Karen". The customer is the most important person at my business, I feel it may not be at this current dealership due to lack of time, organization skills or just being overwhelmed by the volume of people. . More

Great Dealership and great people to work with. Great customer service skills will be back Great customer service skills will be back More

Everyone at Hillsboro Ford is always helpful and friendly. I really appreciate them getting me back on the road quickly and efficiently! friendly. I really appreciate them getting me back on the road quickly and efficiently! More

Very helpful! I ove the mobile option as it saved me time, energy and money! I ove the mobile option as it saved me time, energy and money! More

Friendly and courteous, prompt with oil change and tire rotation. Waiting area was clean, comfortable and set up so I could work on laptop while waiting. rotation. Waiting area was clean, comfortable and set up so I could work on laptop while waiting. More

Everyone at Hillsboro Ford has been very personal, and professional. I recommend Hillsboro Ford to all of my family and friends. professional. I recommend Hillsboro Ford to all of my family and friends. More

These folks have always treated me fairly. Some of what they told me was hard to swallow, but they were honest. I like the chill nature of the people, as opposed to dealerships in the metrople Some of what they told me was hard to swallow, but they were honest. I like the chill nature of the people, as opposed to dealerships in the metroplex who are abrupt, in a hurry, and aren’t particularly polite. More