Hillsboro Ford

As usual your dealership goes above & beyond to service their customers. They treat their customers so well. their customers. They treat their customers so well. More

Their online pricing is very deceptive. The salesman did not communicate that the online price was with the incentives already added in. And once financing, apr and monthly payments were di The salesman did not communicate that the online price was with the incentives already added in. And once financing, apr and monthly payments were discussed the actual price of the vehicle was never said. I assumed it was the advertised online price. It wasn’t. It was 6k more. Take your business elsewhere. More

Super easy to work with. They were offering great deals and had an awesome selection of almost every vehicle you could think of. I would recommend anybody going there and get They were offering great deals and had an awesome selection of almost every vehicle you could think of. I would recommend anybody going there and get him a vehicle because they're cutting some pretty good deals right now More

Professional. Provided all information and financing. Had what I wanted and ready to go. Easy. Provided all information and financing. Had what I wanted and ready to go. Easy. More

They were very prompt with responses, fair on their proposed pricing, with excellent service and delivery! Dennis proposed pricing, with excellent service and delivery! Dennis More

Hillsboro Ford is awesome to work with! They even offered to pick up my vehicle. They even offered to pick up my vehicle. More

Beyond buyer's remorse. .. I would like to communicate with a manager please? First, this was the worst buying experience of a vehicle I have ever had. I came in due to th .. I would like to communicate with a manager please? First, this was the worst buying experience of a vehicle I have ever had. I came in due to the voucher on Facebook saying, if you're upside-down on your vehicle then ya'll can help. A few Red Flags were: The trade in was denied, but was told there was a lot of voucher money put towards the vehicle Then the salesman kept push the fact that in Texas we are safe from having the bank garnish our checks for a vehicle loan. Then when I was checking insurance and trying to communicate with my bank about our Truck we were trying to trade it, my husband said I could go to the truck. I Then stated that we still didn't have our keys, but our truck wasn't in the shop. I also didn't feel right about it costing so much without any roll over (negative equity), which i mentioned to the salesman. We didn't get our Truck keys back until after we signed and paid the $1000 down for the new one. Lastly when I drove away in our vehicle (not the new one) a light or blinker was out, which wasn't out when we arrived. We need to return it. Appreciate any help you can provide. I sent this letter to the dealership 6 days after having the vehicle. With no reply. Now after 7 days, we can't drive the Truck due to a Low engine oil pressure notification on the dash and grinding when we press on the gas. More

Was doing long and hard internet search for a F-150 Raptor - R. I used Ford Inventory Search and called Shane. He was “johnny on the spot” answering all my questions and getting me proposed deals wit Raptor - R. I used Ford Inventory Search and called Shane. He was “johnny on the spot” answering all my questions and getting me proposed deals with and without trades. We worked for two days and then I came in with my two trades and picked up the new Raptor on the third day. Shane was super helpful, super professional and extremely courteous. My wife thought he was great to deal with as well. He made everything so pleasant and so easy. Dealership personnel were ALL amazing including Craig in Finance !!! More

Slow to get service High prices Not good Not much else to say for now to say for now More

Service department was great to work with and work well done and on time as I was told. done and on time as I was told. More