Hiller Ford

Quick lane easy to use. Sometimes regular service department doesn’t have appointments readily available. Sometimes regular service department doesn’t have appointments readily available. More

Aaron Turk was a great service advisor. He was friendly, knowledgeable and made the process smooth. Repairs were finished on time and the price was fair. Awesome job by the entire service d He was friendly, knowledgeable and made the process smooth. Repairs were finished on time and the price was fair. Awesome job by the entire service department. Would recommend Hiller Ford to others. Thanks! More

Fast and friendly service at the quick lube. They had me in and out with a oil change and tire rotation in 20 min. I barely had enough time to finish my free coffee. Ha ! in and out with a oil change and tire rotation in 20 min. I barely had enough time to finish my free coffee. Ha ! More

Polite fast very clean helped me with knowing what was wrong fixed it in the time told wrong fixed it in the time told More

Service to my vehicle was very disappointing, and the customer service was worse! I had to bring my vehicle back to fix the initial problem, and was without it for a total of 2 weeks. The service manager customer service was worse! I had to bring my vehicle back to fix the initial problem, and was without it for a total of 2 weeks. The service manager did not answer any of my questions or concerns and never returned my calls. More

Worst car buying experience ever. I have purchased many Ford vehicles before from different dealerships and have never had such a terrible experience. I ordered a vehicle through Hiller it came 4 months la Ford vehicles before from different dealerships and have never had such a terrible experience. I ordered a vehicle through Hiller it came 4 months later. I had my vehicle appraised the 4 months earlier and was told I would get around $2100 dollars for my trade in. Great. My truck appraised out the same as before except they tell me I am getting 200 dollars for my trade in now. Don’t know how that math works when I made 4 more payments on my vehicle since then and they are appraising the vehicle the same. Then I get the run around on it has 4000 more miles on it now….why does that matter if it’s appraising the same? If my lease buyout was 35k 4 months ago and is now 31k you aren’t appraising the vehicle the same. They also did not want to honor the 1000 dollars off for when I ordered too even though they assured me I would get it. I wish I had more time remaining on my lease because I would have just walked away but if I left and ordered somewhere else I would have been passed the date for “trade in” vs lease end and would have gone over miles. Go somewhere else. More

Kid at instant oil change place cracked a plastic splash shield behind my Ranger wheel. Went to Hiller Ford Quick Lane to have it looked at. Rachel F was manager and super pleasant, honest and expedient get shield behind my Ranger wheel. Went to Hiller Ford Quick Lane to have it looked at. Rachel F was manager and super pleasant, honest and expedient getting me in to have it checked out. She got the new shield ordered and let me pop in without a firm appointment to have it reinstalled. I’ve had bad experiences with dealership service (several different dealerships) over the years but my experience with Hiller was fantastic. Hopefully it wasn’t a fluke! I’ll definately go back to them for oil changes going forward. Seems like this manager has a good attitude and is running an efficient shop. Nice job Rachel. Thank you. More

Staff is very kind, professional, informative curtious and timely. Definitely returning customer in the future. and timely. Definitely returning customer in the future. More

Dealt with Joel, but the other service advisors were very nice as well even though I wasn’t their customer. nice as well even though I wasn’t their customer. More

Yes they got me in for service right away and very quick on getting job done on getting job done More