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Hiller Ford

Franklin, WI

4.7
256 Reviews
Ken Hiller opened the doors to Hiller Ford on May 1, 1954. Originally called Hales Corners Motors, the dealership was located in the village of Hales Corners. In the summer of 1959, Ken moved the dealership to its current location on Highway 100, one-half mile south of Hales Corners to the city of Franklin. As Franklin, Hales Corners and the rest of the area grew, so did Hiller Ford. Today, Hiller Ford is one of the largest Ford dealerships in the state of Wisconsin. Hiller Ford has won Ford's prestigious President's Award for customer satisfaction and sales leadership 15 times! In closing, I'd like to say it has been a privilege to serve our fine customers over the past 65 years. We have been very fortunate to be a part of the great community we serve. Sincerely, Jay Hiller ( Ken's son ) President
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6455 S 108th St

Franklin, WI

53132

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Showing 256 reviews

April 26, 2012

Hillier Ford has the wrist c.s. ever. When getting the paper work ready they noted that I was married with the co signer my boyfriend and gave me his last name. When I am not married and never asked if I More

by jessica_r86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
john holfman, general manager wayne and service managwr don
Jun 11, 2012 -

Hiller Ford responded

Jessica, We apologize for any inconvenience with your recent purchase at our dealership. Our service department did their best to address the issues that you brought to their attention. It took a little time and we wanted to be thorough, which is why we put you in one of our loaner vehicles at no cost to you. The service manager even had you listen to a like vehicle to verify that it was a normal noise for that vehicle. As this was not satisfactory to you, we then honored your request for a full refund. We feel that we resolved the situation with the utmost respect and professionalism. We honored all of your requests and we wish you the best in finding the vehicle that fits your needs. Sincerely, Jay Hiller

April 25, 2012

I purchased a vehicle from hiller ford two weeks ago and its been in service ever since. A week ago I got a call from service that it was ready upon arrival, I started the vehicle the noise was still there More

by Luis j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don berka
Apr 26, 2012 -

Hiller Ford responded

Mr. Madrigal, We apologize for any inconvenience with your recent purchase at our dealership. Our service department did their best to address the issues that you brought to their attention. It took a little time and we wanted to be thorough, which is why we put you in one of our loaner vehicles at no cost to you. The service manager even had you listen to a like vehicle to verify that it was a normal noise for that vehicle. As this was not satisfactory to you, we then honored your request for a full refund. We feel that we resolved the situation with the utmost respect and professionalism. We honored all of your requests and we wish you the best in finding the vehicle that fits your needs. Sincerely, Jay Hiller

April 01, 2012

Everyone I worked with was very friendly and able to answer an questions I had. My salesman, Bill Darr was most helpful and not pushy letting me make my own decisions. I would definately go back to hi More

by 07231mastrocola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Darr
Apr 23, 2012 -

Hiller Ford responded

07231mastrocola, Thank you for taking the time to write such a positive review about your experience with us. I know that Bill will appreciate your kind words. I am glad that we were able to help find the right vehicle for you. We look forward to working with you again soon. Sincerely, Jay Hiller

April 01, 2012

My wife wand I had a great experience at Hiller Ford. Steve Misher greeted us with kindness, respect, and was willing to listen to us. We came in to order a 2012 F150 Raptor on 01/14/2012 and Steve info More

by js000091612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Misher
Apr 23, 2012 -

Hiller Ford responded

js000091612, Congratulations on your new Raptor! Thank you for your recommendations and kind words about Steve. He is a valued member of our sales staff and I know that he will appreciate them. Enjoy your new ride and we look forward to seeing you at your next oil change. Sincerely, Jay Hiller

March 09, 2012

THIS IS OUR SIXTH VEHICLE PURCHASED FROM HILLER.TERRY SOLD US ALL OF THEM.HE IS OUTSTANDING AT WHAT HE DOES.HE MADE THE WHOLE EXPERIENCE OF BUYING A VEHICLE ENJOYABLE.OUR WHOLE EXPERIENCE OF SALES & SERV More

by MADEGROOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TERRY WALLSCHLAEGER
Apr 06, 2012 -

Hiller Ford responded

MADEGROOT, Thank you for taking the time to write this wonderful review! I am happy that Terry has always been helpful in finding the right vehicle for you. We are pleased to have you as a loyal customer and look forward to working with you for many more years. Sincerely, Jay Hiller

February 22, 2012

My wife and I decided it was time to upgrade from a car to a truck. We went to Hiller based on the recommendation of another person who purchased their truck at Hiller over a year ago. I was satisfied with More

by beckola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pierce
Mar 20, 2012 -

Hiller Ford responded

beckola, Congratulations on your new truck! Thank you for taking the time to write such a positive review. We appreciate your recommendations and we look forward to seeing you again. Sincerely, Jay Hiller

February 22, 2012

We just purchased a 2008 Nissan Altima from Joe Pierce. He was very friendly, answered all our questions and was extremely helpful. We didn't feel pressured into making a purchase before we were fully read More

by gtpikus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pierce
Mar 20, 2012 -

Hiller Ford responded

gtpikus, Congratulations on your Altima! Thank you for your recommendations and kind words about Joe. Please do not hesitate to call us if there is anything else that we can help you with. Enjoy your new ride. Sincerely, Jay Hiller

February 12, 2012

2012 Ford Focus Titanium Hatchback Experience: The 2012 Ford Focus Titanium Hatchback Experience: The most fun/enjoyable car purchasing experience we have had in the last 18 years (based on previous More

by PJG_2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hoyt and Craig Mariani
Mar 20, 2012 -

Hiller Ford responded

PJG_2012, Congratulations on your new Focus! I am happy to hear that your car buying experience with us went so smoothly. Thank you for the wonderful comments about Dean and Craig. They are valued members of our sales staff and will appreciate your high praise. If there is anything else that we can help you with, please give us a call. Sincerely, Jay Hiller

September 29, 2011

I drove from Appleton to Hiller Ford to look at a used 2008 Ranger to replace my 2003. I found the vehicle listed on the Internet and talked to the parts manager Mike Luttrop since I know him as he is a m More

by Gene Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Inwood
Mar 20, 2012 -

Hiller Ford responded

Gene, Thank you for sharing your car buying experience with us. We are delighted to hear that you were pleased with your salesperson and you got the vehicle you wanted. Thank you again for the review and your continued business. Sincerely, Jay Hiller

August 26, 2011

Jeff Inwood did a great job helping me find my first car. He didnt push me or my dad to buy a certain car. He was also very personable and I felt like he really wanted to help find the perfect car for me whi More

by ocgirll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Inwood
Mar 20, 2012 -

Hiller Ford responded

ocgirll, Congratulations on the purchase of your 2008 Focus! We are happy to hear that your car buying experience with Jeff was so positive. Our goal is to make the buying process as stress free as possible! We look forward to seeing you at your next oil change. Sincerely, Jay Hiller

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