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Hill Nissan - Service Center

Winter Haven, FL

4.6
683 Reviews

683 Reviews of Hill Nissan - Service Center

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September 07, 2023

I had the oil changed in my Nissan Sentra changed. Everything was good and the service advisor was very helpful More

by CHRISTINESHERMAN630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Milner
Sep 07, 2023 -

Hill Nissan responded

Good afternoon, Thank you so much for writing such a nice review and for giving us the five star rating

September 06, 2023

Great, fast, honest service. The entire short process was very smooth. My service representative was very helpful and familiar with the vehicle. More

by BRADLEY.VERNIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Barnett
Sep 07, 2023 -

Hill Nissan responded

Good morning, thank you so much for taking the time to write such a nice review and for giving us the five star rating we always wanted love and appreciate your feedback

September 05, 2023

Made an appointment on September 2, 2023 for oil change and tire rotation. When we got the Rogue back 2+ hrs later, the front bumper was scratched. We informed it to Josh Barnett, Assistant Service Manager More

by TORRESM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Barnett, Assistant Service Manager
Sep 07, 2023 -

Hill Nissan responded

Good morning, i am so very sorry that you had such a bad experience with us i did just let our service manager Joe Colon know what was going on and someone whether it be Joe or Josh will be in contact with you very soon again i do apologize and i hope you get this issue resolved in a timely matter

Sep 07, 2023 -

TORRESM2 responded

Spoke to Josh Barnett yesterday. He has been very nice and said he will get back with me. Thank you.

Sep 12, 2023 -

TORRESM2 responded

Good morning, I am still waiting for a response which Josh Barnett would call back. He said he would fix or maybe replace the bumper. This is from September 2, 2023. I want an answer. Today is September 12, 2023. We paid for oil change and tire rotation with no problem until we got our car back with bumper damage. And Nissan has been slow to resolve.

September 04, 2023

Not please at all with the professionalism and the handling of my vehicle that I just purchased. I purchased a new 23 amada the head a leak brought the car in they brought me home. I had to call to More

by OFSims45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elton Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Noviello
Sep 05, 2023 -

Hill Nissan responded

Good Morning, I am so sorry to hear that you had such an awful experience with us. i will let the service manager know what had happened. I am also sorry that you had such horrible transportation issues we do have a shuttle service that can take you with in 20 miles but anything after that is to far for us .. If you can please send me your contact information so that I can have the service manager get ahold of you to work out a solution for you

September 04, 2023

Service was excellent. On time service was excellent as well and quality of work. Thank you! More

by FRANKJESS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 05, 2023 -

Hill Nissan responded

Good Morning , Thank you so much for taking the time to right such a nice review for us and for giving us five stars as we strive for excellence

September 03, 2023

Good services. It was my first time getting my Truck service there so I give it 4 stars, on my next service I will gave 5 stars if I feel the same way about the ser More

by MARTINHAWKESWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Milner
Sep 05, 2023 -

Hill Nissan responded

Good Morning, I am so happy to hear that you had a good experience with us. we do look forward to seeing you again

September 01, 2023

15 words about this dealership is that they are quick and highly attentive to detail. More

by TUROOR0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanna Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Noviello, Kelly Milner
Sep 02, 2023 -

Hill Nissan responded

Good Afternoon, Thank you so much for taking the time to give us such a nice review and for rating us at five stars

September 01, 2023

My service guy Joe was very nice and pleasant and went over and beyond. Thank you More

by KEANDRAROBINSON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe , Kelly Milner
Sep 01, 2023 -

Hill Nissan responded

Good Afternoon , Thank you so much for taking the time to give us such a nice review and for giving us the five stars

September 01, 2023

Worst service. I brought my car in for warranty work. No one updated me or called me. The tracker wasn't working. When I got there my car was done but no one wanted More

by tornlizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hanna Love
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Mitch didn't help at all. Justin was the only one that actually talked to me and helped me., Kelly Milner
Sep 02, 2023 -

Hill Nissan responded

Good Morning, I am so sorry that you had such a rough experience with us i am going to let our service manager know what happened and he will get back to you right after the holiday again i do apologize for what happened we always strive for excellence.. If you could please message back your contact information so that we can contact you

September 01, 2023

Great service, great people. Vehicle runs great and very pleased with the service department at this delearship. More

by SETHFOSS620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Foss
Sep 01, 2023 -

Hill Nissan responded

Good Afternoon Seth thank you for taking the time out to reply to our review and for nicely giving us a five star review

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