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Hill Nissan - Service Center

Winter Haven, FL

4.6
681 Reviews

681 Reviews of Hill Nissan - Service Center

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May 23, 2024

The Service Department, and especially Josh Barnett, are top notch professional, courteous, competent and prompt. More

by WBHUEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Love
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Hill Nissan responded

Thank you so much for taking the time to write such a nice review I am so happy to hear that you had great service with us and that Josh was able to take care of all of your needs

May 20, 2024

The service department is great ! Josh Barnett is an incredible human. Service manager is cool. I love it there ! More

by GCGOODINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Barnett
Jul 27, 2024 -

Hill Nissan responded

Thank you for such a great review! We appreciate your business!

May 19, 2024

Service after the sale is awesome! ! It’s great to do business locally and get amazing care! Hills Nissan sales and see goes hand in hand, this wasn’t my first vehicle purchase there no More

by JRHARRIS41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph in service
Jul 27, 2024 -

Hill Nissan responded

Thank you for choosing to do business locally! We appreciate it!

May 18, 2024

They just change the oil as dealership they walked in to my car with no mat under their foot they did not even wash the car as the orther dealership does when ever you arange any services with them More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not even remember
May 22, 2024 -

Hill Nissan responded

Hello thank you so much for taking the time to write this review , however I am so sorry to hear that you had such a bad experience with us I am so sorry to hear that they did not use matts when getting into your vehicle I will make sure that I mention it to our service manager.. I do want to let you know unfortunately we do not have a car wash nor a carwash service here at this dealership I'm sorry for any inconvenience this may have caused you

May 18, 2024

An hour turn around time for oil change with appt. My complaint is they ALWAYS forget to reset the oil change reminder in the car settings. More

by BVANCOUR1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know anyone’s names
May 24, 2024 -

Hill Nissan responded

Thank you so much for taking the time to write this review I am so happy to hear that you were in and out in a timely manor as our oil changes take an hour to an hour and a half to make sure everything is safe on your vehicle when you leave. However, I am so sorry to hear that they are not changing the reminder in your vehicle when you come in next time please make sure you let your advisor know to please make sure that it is changed .

May 17, 2024

Wonderful greeted with a smile and how may I help you . I enjoyed my waiting stay for my suv and it was not long before they told me I was ready. I appreciated the service with a smile . More

by Heide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizabeth
Jul 27, 2024 -

Hill Nissan responded

Thank you for your business!

May 17, 2024

The service was handled efficiently and the wait time was reasonable. I especially liked the fact that I could get updates in real time on my phone. More

by CCPIRRELLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Milner
Jul 27, 2024 -

Hill Nissan responded

Thank you for your business! We are happy to hear you had a great experience with us!

May 16, 2024

I was highly upset because I set my appointment for 9 am. . I arrived at 8:47am. Explained to the service rep I have a appointment at 9am, my card didn’t finish getting serviced until after 11am.. when all I More

by Chinky jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
May 16, 2024

Great service department the staff is friendly they explain everything to you and work with you More

by leonardomrnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
May 16, 2024 -

Hill Nissan responded

Hello Leonard, Thank you for taking the time to write such a kind review I am so happy to hear that you were well taken care of and that you had such a great experience with us

May 15, 2024

Employees are great, but the service was really slow. It took about hours for an oil change. More

by hainbaylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
May 15, 2024 -

Hill Nissan responded

Thank you so much for taking the time to write such kind words I am so glad to hear that you had such a great experience with us and that liz went over everything with you and was able to help you with all of your vehicle needs

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