Hill Nissan

Hi everyone my Name is Nancy, I bought a 2008 nissan altima at hill nissan 2 years ago and gave $4,000.00 down , when i bought the car they told me if I pay it on time for at least a year I was able to altima at hill nissan 2 years ago and gave $4,000.00 down , when i bought the car they told me if I pay it on time for at least a year I was able to go back and they would qualify me for a brand new car....so I did pay it on time actually the payments were withdrawn from my checking acct every month, I tried to trade in my car last year and they want it money down or if not they could give me a deal, so I was not able to get the car, soooo I tried again this year and I was also turned down cause they want it $2000.00 down again so I went to city kia and they want to make me a deal with $ 500.00 down but would not take the car as trade cause it was going to be a lost for them, so I went to universal hyundai and they also offer me a deal on a 2013 brand new hyundai elantra with no money down but did not take the car as an trade in so I asked the sale person why nobody wants to take my car and they are saying if they take the car as an trade in they are going to loose because my car was in an major accident and the air bag had deployed and gave me a copy of that info, I am so soooo upset with hill nissan because I found out the car was in an major accident with the previous owner and was never told anything from hill nissan so I called hill nissan explained to my sales person what was going on and to make me a deal on another car and take my car back in and they want me to give a down payment, so not only that they sell me a car that was previously in a major accident and air bags had deployed, never tell me anything and now they are giving me a hard time and don't even call me back I have to be calling and leaving messages and the sales manager told me he was going to work with me and call me back on tuesday here we are friday and have not heard a word from him I am so dissapointed, taking legal action wish me luck.... More

Bobby Ruis was the best sales person I have worked with in years of buying a car. Professional, responsive and just all around a great salesperson. The Dealership worked hard to get my business and was suc in years of buying a car. Professional, responsive and just all around a great salesperson. The Dealership worked hard to get my business and was successful in doing so. I even drove 71 Miles to the dealership so that says a considerable amount for the dealership. And I would do it all over again to work with such a great dealership. Thank you Bobby and Hill Nissan for a wonderful experience in buying a car. More

purchased 2013 maxima - had problems from day 1 - tires weren't balanced - paint scratched and most of all at acceleration from stop the car wouldn't go, you can't get caught in an intersection at all caus weren't balanced - paint scratched and most of all at acceleration from stop the car wouldn't go, you can't get caught in an intersection at all cause you want be able to go car has problem with acceleration. Had my car for 3 days then service had it for 3 days still not balanced even after new tires, car still has problems with acceleration and service department denies that there is anything wrong with the car....even though on a daily basis my car almost gets me in an accident because it want accelerate from stop position this happens at least 3 - 4 times during my daily drive time. I have only had the car 3 weeks and they want me to leave it again even though they claim nothing is wrong with it...leave it we will take a look. They also informed me that they had never heard of the problem I was having with the acceleration from stop (like I made it up) even though I recently found out that there has been a recall from Nissan not for Maxima but other models for the same problem, even though it wasn't Maxima I think they should take care of the problem before I end up in an accident from being stuck in an intersection because my car doesn't accelerate. I wouldn't purchase another vehicle from this place ever...They need to really check the service department, desperately needs help with customer satisfaction. I would love for one of them to drive my car and get stuck in the intersection with cars headed their way and not be able to move...scary..... I think they would change their minds quickly and have my car fixed immediately... More

I do not recommend this place,service dept.is BAD they never call,and when I call no body did know anything about my car,the worst ever I will never recommend and never go back I don't trust them,I'm afra never call,and when I call no body did know anything about my car,the worst ever I will never recommend and never go back I don't trust them,I'm afraid about my car now More

I bought my first car at this dealership about a year and a half ago. They worked with me on the price and payments so that I could afford it on my barely minimum wage. The problem (or should I say problems) a half ago. They worked with me on the price and payments so that I could afford it on my barely minimum wage. The problem (or should I say problems) with the car started shortly after my warranty expired. I have since had to replace the sparkplugs/wires, several lights, air filter twice, gas cap, alternator, a tire, free-on (only about a hundred times), I've had the ac cleaned out by the dealership (who charged me a ridiculous amount of money to do that and it still didn't work),the oil, and most recently the starter. I still have to replace the water pump, another tire, the brakes, the oil again, and the evaporater coil (because the ac doesn't work in this Florida heat... or ever). The car was set to be sent to auction (and I'm constantly being reminded of why) so my mistake. I wish they had considered my financial situation a little more carefully, or at least informed me that they were selling me a pile of crap. Now I'm faced with the possibiltity that I won't be able to continue to go to school in the fall in order to cover the cost of having a (potentially) running vehicle. DO NOT DO BUSINESS WITH THIS PLACE!!!! More

Instinct told me that the salesman was a bit pushy and shady when we test drove the car. After shopping around, we decided to go with the deal he offered. After getting approved for the loan and droppin shady when we test drove the car. After shopping around, we decided to go with the deal he offered. After getting approved for the loan and dropping off our trade and giving him our card number for a $500 deposit on the deal, we were informed that the deal was off unless we paid $2000 more than was orginally agreed. After calling multiple times and getting only voicemail and no response from Ron or the manager, we asked a friend who worked at the dealership to intervene. We finally got a call back from Ron with several excuses as to why the deal fell through, none of which made any sense. At that point we walked and never looked back. Instead we took our business to a dealership 100 miles away and it was well worth the drive in the end. I DO NOT recommend this dealership to anyone who values honesty and simple customer service. More

I went in knowing exactly what I wanted and how much I could spend. I did thorough internet searches on one other Nissan dealer and two Ford dealers in my area as well. That's what led me in and ultimat could spend. I did thorough internet searches on one other Nissan dealer and two Ford dealers in my area as well. That's what led me in and ultimately, to purchase. When you don't have a clue beforehand, you're much more liable to have buyer's remorse later. I worked with Debbie Saxe and it was one of the most pleasant if not the smoothest auto purchase I've ever done. She arranged everything I wanted and answered all the questions. This was a hectic time as the delivery was done on Dec 23, but she didn't pressure and never rushed me. I haven't been in for service yet but I'll post that one when it happens. More

I had a very good experience with Troy Wambles. He was no pressure whatsover, even when I told him that we where going to continue to shop around after my first visit to Hill Nissan. His concern from t no pressure whatsover, even when I told him that we where going to continue to shop around after my first visit to Hill Nissan. His concern from the very beginning was that we got the car that fit our budget after losing our Element in a car accident. He followed up with me several times and wanted to make sure we where getting what we wanted. Once again no pressure. After shopping around for used vehicles I didn't find the car that suited me. My first thought was to go back to Troy at Hill Nissan and purchase a used vehicle. After a little while of checking some very capable used vehicles, Troy told me that I qualified for 1.9% financing and the Nissan Rogue had some good rebates. After some thought, it totally made sense to purchase the Rogue. In my opinion Troy is a very genuine and trustworthy salesman. I feel he truly wanted to give me the best deal possible. After the purchase he explained all the gadgets the car had. Troy was very professional, well dressed, and ready to do his job. I would definitely purchase another car from Troy. The finance Dept. did a good job as well. Overall this is the best experience I have ever had at a car dealer. Alex D. More

I bought my 2001 nissan back in 2001 and they did a awesome the saleman was great and friendly . my friend has bought 3 nissans from them and was very pleased . He went to check out another nissan deal awesome the saleman was great and friendly . my friend has bought 3 nissans from them and was very pleased . He went to check out another nissan dealer in lakeland call Jenkins nissan and was treaded like a piece of meat and another number . He told the salesman at jekins about one he saw at Hill Nissan and the saleman told him the buy it from them that they were better price than jekins was. So he did he ended up buying a Brand new Pathfinder for 32500 out the door 2011. He bought the 25th anverservy edtion. sticker at 38000 and save thousands starting was 29500. Jenkins could not touch that price. HILL DOSE THE BEST DEALS. IN WINTER HAVEN FL. More

The service dept at Hill really irritated me. I called about a recall, the person confirmed that they had the part and were ready, so I scheduled an appointment and made arrangements for someone to pick m about a recall, the person confirmed that they had the part and were ready, so I scheduled an appointment and made arrangements for someone to pick me up at the dealership. When I showed up for the appointment they didn't have the part. The guy said that they'd call me as soon as the part arrived. I waited patiently, and 2 months later had not yet received a call so I sent an email to the dealership to give them an opportunity to 1) apologize for not having the part and not calling and 2) offer a loaner car since it was their fault that I had to make a second appointment. The day after I sent my email I did receive a call to say that they had the part, but no apology, and I was told I could ride the shuttle if I wanted. This is a very small thing, but it irritates me even more because it would have been so easy for them to make it right. Since they didn't take the small, easy steps necessary to make it right it shows me that they don't care that much about my business. So I'll be taking my business elsewhere. More