Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hill Nissan
Winter Haven, FL
1,057 Reviews
Welcome to HillNissan.com! Thank you for taking the time to visit our site. We hope to provide plenty of information to help with your vehicle research and prepare you for your visit to our dealership. Hill Nissan is family owned and operated and has been in business for over 40 years. We can't wait for you to see our beautiful showroom with several brand new Nissan waiting for you to check out. We have a welcoming waiting area with plenty of materials to study, an interactive touch screen TV, as well as complimentary coffee and bottled water.
Hill Nissan is a full service dealership offering an Express Service lane, factory trained technicians, and state of the art facilities. Call 855-433-3894 to schedule your next service.
Need service? Drive right on in. Whether you need repairs or just an oil change, we can take care of your automotive needs. Our waiting area is comfortable and boasts two large televisions with oversize chairs, vending machines, as well as café high tops. We also have a tech bar available for those looking to do some work while waiting for service. Notice some of the awards we've earned over the years from Nissan!
We have 14 service bays and our technicians are ASE Certified. Our Parts counter is located beside our cashier, inside our customer lounge. Our new car inventory exceeds many dealerships in the area as well as over 100 Certified and non-Certified pre-owned vehicles. We also offer electric vehicle charging stations right on site.
Our VIP appointment team is here and ready to help when you are ready. Our Sales call center is 863-595-2400. Feel free to review our online inventory and inquire with any questions. I look forward to personally meeting you here at Hill Nissan. Remember, Others Wont Hill Will!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,057 reviews
June 28, 2023
This dealership was wonderful when they were having trouble finding exactly what was causing my problem the department service manager Joe spent time with me, driving back-and-forth in the lot stopping trouble finding exactly what was causing my problem the department service manager Joe spent time with me, driving back-and-forth in the lot stopping and starting until he fully understood what the issue was I could not have had more personal concerned service from this dealership More
by RHALLFIN
Verified CustomerEmployees Worked With
Joe service department manager , Joseph Noviello
June 28, 2023
Everyone was personable, knowledgeable, and professional. all questions and concerns were answered and explained. I miss Corey but Chris was very helpful. He is a nice addition to the service department. all questions and concerns were answered and explained. I miss Corey but Chris was very helpful. He is a nice addition to the service department. More
by THERESA.GARBE
Employees Worked With
Zak, Chris-Service Department
June 28, 2023
Customer service was great, thank you! We enjoyed working with Bernie. The process was easy We enjoyed working with Bernie. The process was easy More
by SUE.MARCHANT927
Employees Worked With
December 28, 2022
I made the mistake of not reading prior reviews before taking my Nissan GT-R to this dealership for service. After setting an appointment well in advance it still took them over 5 hours to do my oil chang taking my Nissan GT-R to this dealership for service. After setting an appointment well in advance it still took them over 5 hours to do my oil change and would have taken much longer if I didn’t stand up for myself and ask them to get it done sooner. I arrived at 10 am for my appt. After waiting an hour without my car entering the service bay they told me it would be done by 5. On top of this I asked if my airbag system was working correctly because the airbag light wasn’t illuminating as you would expect. Instead of the “certified techs” knowing how this light operated and educating me on their system I asked if I needed a diagnostic to know if it was was working and they gladly obliged to charging me $160 for a diagnostic. I spoke with August the GM and he agreed with me that they should know the Nissan safety systems and said “it was no problem and he would have my $160 refunded”. After receiving a rude call back from the service manager telling me I wasn’t getting my money back I attempted to call the GM back 3 times leaving messages to speak with him about this situation and to receive my money back. Still no call back, not a man of his word. Do yourself a favor and avoid this dealership. Their website states “Remember, Others Won’t Hill Will!” And “We'd love to give you a top-notch experience, and we look forward to giving you service that can't be beat!” Unfortunately this is far from the truth and was one of the worst dealership experiences I have ever had. Drive a little further and find a reputable company to deal with. More
by Avoid Hill Nissan
Employees Worked With
August
August 09, 2022
Staff is a joke! ! Unable to complete there daily job task. The worst customer service!!!!!!!!! Do not ever deal with anyone there!!’ Especially Robyn in service depar ! Unable to complete there daily job task. The worst customer service!!!!!!!!! Do not ever deal with anyone there!!’ Especially Robyn in service department. She can’t keep up with her customers and there appointments. At this point she doesn’t know if she’s coming or going! I drove 45 minutes for her to tell me she doesn’t remember making my appointment or having a rental I could use like she stated when scheduling my appointment almost two weeks ago.. Not only issues with today!!!! It’s every time I go there…..If you have to wait for your vehicle it might get fixed that day or it might take 2 weeks . Have had my car a little over a year and has been in and out of shop!!!! Don’t go here!!! I’m going to write a review every day!!! More
by Andrea Mabe
Employees Worked With
Robyn
