Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

After my new car got rear-ended twice, I took it to Dean to be repaired both times. i could not have asked for more when it came to quality of work. My new Dodge Avenger looks like new, even after the sec to be repaired both times. i could not have asked for more when it came to quality of work. My new Dodge Avenger looks like new, even after the second rear-end repair that required an extensive overhaul. More importantly, it drives just like it did before the accidents! Gilbert was the mechanic and he is amazing. His work is flawless! And Dean took care of everything as far as dealing with the insurance company, I never had to worry about any of that or even talk to them. I HIGHLY recommend Dean and Gilbert and Hill Kelly Dodge for your car accident repairs! More

I was very impressed with the concern that Dean had towards my individual need. He did not act like he was too busy or too rushed to take as much time as I needed to answer my questions and make sure t towards my individual need. He did not act like he was too busy or too rushed to take as much time as I needed to answer my questions and make sure that I was completely satisfied with the body work. More

My 2009 Dodge Grand Caravan had problems on the way down from MI. I came in hoping someone could help. Here I am 1000 miles from home and don't know who I could trust. Well, what a pleasant surprise we got from MI. I came in hoping someone could help. Here I am 1000 miles from home and don't know who I could trust. Well, what a pleasant surprise we got John Chambers as our service advisor. My wife and I could not of asked for a greater guy than John. He was well knowledged, pleasant, and really cared about his customers. If your rating system could rate him higher than a 5 I would give him a 10. Thanks Hill-Kelly for having such a great young man as John. Steve & Karen O'Neill Houghton Lake MI More

Norma and the entire dealership will go the extra mile to satisfy the customer. I have had my 2000 Jeep serviced there for many years and have been always pleased. There were on one or two occasions those satisfy the customer. I have had my 2000 Jeep serviced there for many years and have been always pleased. There were on one or two occasions those times that I was a little concerned about the pricing and amount of work required but Hill-Kelly was always ready to spend the extra time making sure I understood the reason for the recommended work, the cost of not getting it done and all without pressure. Outstanding dealership. I tested other repair options closer to home but came back to Hill Kelly. More

I had a great experience going there to get my car repaired. It took much less time than i had imagined. Dean was very nice and very helpful. I will reccommend his services to anybody! repaired. It took much less time than i had imagined. Dean was very nice and very helpful. I will reccommend his services to anybody! More

I brought my car in on Friday afternoon because of a check-engine light showing. Mike had it checked out right away and I brought it back in the following week to get the work done. They found a numbe check-engine light showing. Mike had it checked out right away and I brought it back in the following week to get the work done. They found a number of other things that were wrong and I was able to get everything done at once and in less time than Mike had estimated. All the work except for the oil change was covered under the Chrysler extended warranty, including the car rental. My 2004 Dodge Caravan is back on the road and I am a happy camper. More

I did not purchase my vechicle from Hill Kelly Dodge but was recommended by a friend. I brought my SUV in for service and I was very pleased with the professionalism of John Chambers and the Hill kelly crew was recommended by a friend. I brought my SUV in for service and I was very pleased with the professionalism of John Chambers and the Hill kelly crew. My vechicle was completed in a short time and the problem was fixed without spending a fortune. I will be recommending Hill Kelly Service to all my friends and family. Thanks John Chambers and Hill Kelly Dodge. More

Got into my vechicle this morning and noticed an emergency light on. I drove into Hill Kelly Dodge and was greeted promptly. The service advisor, John Chambers was very polite and informed me that i emergency light on. I drove into Hill Kelly Dodge and was greeted promptly. The service advisor, John Chambers was very polite and informed me that it was my tire pressure light. He pulled it in and got it taken care of within minutes. What I thought would cost a lot of money and time, was fixed in no time at no cost. Thank you Hill Kelly Dodge and John for great customer service. More

My family from Texas was traveling for Thanksgiving weekend on Sunday November 27, stayed in a motel overnight and called the dealership on Monday. William in service sent a shuttle van to get them & t weekend on Sunday November 27, stayed in a motel overnight and called the dealership on Monday. William in service sent a shuttle van to get them & the driver Phil was very helpfull. Once at the dealership they were greeted by Norma,service advisor, she was able to get the van into the shop right away. The battery was dead and had to be charged before any further testing could be done. They wanted to rent another vehicle and go on their way but Norma kept saying let us complete the test so the cause of failure was known. Thank goodness she was patient with them because the only thing wrong with the van was the fuel gauge was reading wrong and they ran the van out of gas, how stupid. If Norma hadn't of taken charge of the repair, they would have wasted money on renting a vehicle because the van was out of gas. Thank you all for the assistance given to my family and to Norma for her ability and skills in making the right decision for the customers benefit, Shelby Contreras, 2009 Dodge Caravan. More

Repair of right front bumper of 08 RV. Excellent body work and paint looks better than new. Dean and crew very helpful and took time to explain questions. Very good personalities could not ask for better work and paint looks better than new. Dean and crew very helpful and took time to explain questions. Very good personalities could not ask for better service and work. Provided Mr McGinnis information about these three employees as to the service well above what their job calls for. More