Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

I FIRST MET REECE WHEN I NEEDED TO HAVE MY 2006 DODGE DAKOTA LARAMIE SERVICED. I WAS WELL SATISFIED WITH REECE. HE EXPLAINED TO ME WHAT HAD BEEN SERVICED AND ADVISED ME MY TIRES HAD REACHED THE POINT W DAKOTA LARAMIE SERVICED. I WAS WELL SATISFIED WITH REECE. HE EXPLAINED TO ME WHAT HAD BEEN SERVICED AND ADVISED ME MY TIRES HAD REACHED THE POINT WHERE THEY NEEDED TO CHANGED. HE INFORMED ME THE TIRES WERE NOT IN STOCK AND HE WOULD HAVE TO ORDER THEM. REECE NOTIFIED ME WHEN THE TIRES HAD ARRIVED. I RETURNED TO HAVE MY TIRES CHANGED. THE RIGHT FRONT TIRE WAS RUBBING, DUE TO SOME DAMAGE I HAD RECIEVED TO IT. I ALSO HAD SUSTAINED DAMAGE TO THE REAR BUMBER AND THE RIGHT SIDE. I ASKED REECE IF HE WOULD DO A DAMAGE ESTIMATE. HE WILLINGLY OBLIGED. I HAD TO CONTACT MY INSURANCE COMPANY. AFTER THE INSURANCE ADJUSTER HAD PROVIDED ESTIMATES I RETURNED TO HILL KELLY DODGE FOR THE REPAIR WORK. REECE HAD TO CONTACT THE INSURANCE COMPANY FOR ON MY BEHALF. HE TOOK THIS BURDEN OFF ME. AS MORE DAMAGE HAD OCURRED THAN WAS READLY VISIBLE, HE OBTAINED MORE FUNDS SO THE DAMAGE COULD BE COMPLETED. I WAS WELL SATISFIED WITH REECE'S PERFORMANCE, HE KEPT ME UPDATED ON THE PROGESS OF THE REPAIRS. I WAS MORE THAN PLEASED WITH THE REPAIR WORK. I HAVE NO PROBLEM TO RECOMMED REECE TO ANYONE. HE MADE HILL KELLY DODGE SHINE. LONNIE PRICE More

After I got hit twice in the same accident, I took my Dodge Journey to Hill Kelly to be fixed. My experience with Dean McArthur was excellent. Mr. McArthur communicate effectively with me and the insur Dodge Journey to Hill Kelly to be fixed. My experience with Dean McArthur was excellent. Mr. McArthur communicate effectively with me and the insurance company of the person who hit my car. He was very professional and kept me updated. I was very satisfied with the work done. I will recommend Dean McArthur and Hill Kelly Dodge to everyone I know. Thank You, Shawn-Marie Jernigan More

Purchased our 2010 Dodge Caravan a few months before driving to Florida. After hearing a funny sound we visited the garage. Mike was excellent in showing us our problem, even talked to the salesman in driving to Florida. After hearing a funny sound we visited the garage. Mike was excellent in showing us our problem, even talked to the salesman in Maine that we purchased the van through. Van was fixed the next day at a very reasonable cost. To make a good experience even greater, Bodwell Motors in Maine paid for the brake repair!!! THANK YOU MIKE IN FLORIDA AND THANK YOU MIKE IN MAINE111 More

Reese made my experiene at Hill Kelly very pleasant. He went out of his way to address my concerns and ensure I was kept informed on the status of my repairs. His service and great attitude keeps me return went out of his way to address my concerns and ensure I was kept informed on the status of my repairs. His service and great attitude keeps me returning for my service needs. More

My 2010 Chrysler Town & Country Limited was leaking fluid. It appeared that there might be need for a major repair and I asked John to check on my extended lifetime care plus service contract and to fluid. It appeared that there might be need for a major repair and I asked John to check on my extended lifetime care plus service contract and to my shock we found that Chrysler had cancelled my contract. Thanks to John's help we got the contract reinstated immediately. The end of the story is that the leak was caused by a faulty oil filter and the repair was made with no charge. I went to the dealership with no appointment and was serviced immediately in a positive, friendly way. This is my second dealing with John Chambers, who is a low key, real pro at what he does. I am pleased with the dealership especially because they did not sell me the vehicle, I bought it in another state. I recommend Hill-Kelly service department and especially, John. Thanks, Peter Peugeot More

John Chambers is the reason I came back to Hill Kelly. My previous experience with a Service Advisor (Norma) was not good. John has given me confidence that I will be treated the right way from now on. John previous experience with a Service Advisor (Norma) was not good. John has given me confidence that I will be treated the right way from now on. John is trying to help with my past service issues as well. (Tire / Alignment issues). Thank you Dan Smith 2010 Dodge Charger R/T 850-791-8848 More

After my new car got rear-ended twice, I took it to Dean to be repaired both times. i could not have asked for more when it came to quality of work. My new Dodge Avenger looks like new, even after the sec to be repaired both times. i could not have asked for more when it came to quality of work. My new Dodge Avenger looks like new, even after the second rear-end repair that required an extensive overhaul. More importantly, it drives just like it did before the accidents! Gilbert was the mechanic and he is amazing. His work is flawless! And Dean took care of everything as far as dealing with the insurance company, I never had to worry about any of that or even talk to them. I HIGHLY recommend Dean and Gilbert and Hill Kelly Dodge for your car accident repairs! More

I was very impressed with the concern that Dean had towards my individual need. He did not act like he was too busy or too rushed to take as much time as I needed to answer my questions and make sure t towards my individual need. He did not act like he was too busy or too rushed to take as much time as I needed to answer my questions and make sure that I was completely satisfied with the body work. More

My 2009 Dodge Grand Caravan had problems on the way down from MI. I came in hoping someone could help. Here I am 1000 miles from home and don't know who I could trust. Well, what a pleasant surprise we got from MI. I came in hoping someone could help. Here I am 1000 miles from home and don't know who I could trust. Well, what a pleasant surprise we got John Chambers as our service advisor. My wife and I could not of asked for a greater guy than John. He was well knowledged, pleasant, and really cared about his customers. If your rating system could rate him higher than a 5 I would give him a 10. Thanks Hill-Kelly for having such a great young man as John. Steve & Karen O'Neill Houghton Lake MI More

Norma and the entire dealership will go the extra mile to satisfy the customer. I have had my 2000 Jeep serviced there for many years and have been always pleased. There were on one or two occasions those satisfy the customer. I have had my 2000 Jeep serviced there for many years and have been always pleased. There were on one or two occasions those times that I was a little concerned about the pricing and amount of work required but Hill-Kelly was always ready to spend the extra time making sure I understood the reason for the recommended work, the cost of not getting it done and all without pressure. Outstanding dealership. I tested other repair options closer to home but came back to Hill Kelly. More