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Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Pensacola, FL

3.7
400 Reviews

400 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

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October 17, 2017

Theft and hide. My son took his Jeep for servicing. Left his wallet in vehicle. When vehicle returned money and cards were gone. Not only did dealership do nothing bu More

by Ripoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miles Bentley
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2017

Good service Had a good service and got a good offer on a future service on a oil change from them so I definitely will be back More

by Jaxze5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Johnson
Sep 28, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We look forward to assisting you again in the future for your next oil change! Thank you for your feedback. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

September 20, 2017

Thorough, fast, friendly Thorough, fast, friendly, informative. I went on a Monday without an appointment, my wait was minimal. Could not have asked for better service. I wou More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Fritschi
Sep 28, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We are glad we were able to accommodate you! Thank you for trusting your Jeep to us. We hope to see you again in the future. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

September 20, 2017

Family atmosphere (even as a without an appointment) Center This dealership has the cleanest, advanced/high tech (with WiFi and charging stations) and outstanding (with free desirable snacks, drinks and fruits) More

by EDD2011JGCLaredo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville
Sep 28, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for this outstanding feedback! We're thrilled to provide you with a top-notch experience down to the very last detail. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

September 15, 2017

Recall taken care of, thanks. Got the recall notice in the mail , I called they ordered the part mailed and called that the part had arrived. We scheduled an appointment date and t More

by Beck C A
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Sep 20, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

It's our pleasure to address your recall and get you back on the road as soon as possible! Thank you for your business. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

September 14, 2017

Great job Pleased with timeliness and the checking of vehicles computer updates. Great waiting area and good coffee. Decided to purchase new vehicle while there More

by Big red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Bronson
Sep 20, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for your wonderful feedback! It's our goal to keep you comfortable while you wait on your vehicle. Enjoy your new ride! Sincerely, John Gerdeman General Sales Manager 855-622-5560 john@hillkellydodge.com

September 09, 2017

Kept informed I was informed of findings and recommendations along with cost of service before work began. After given the go ahead the service was completed quickl More

by Duomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Sep 12, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're glad we can keep you up to date on all work being done to your vehicle! We hope to be able to serve you again in the future. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

September 01, 2017

Good customer service from Mr.David David was great, he's a sweet heart, every time I need service done on my jeep he remembers my face and he make sure I'm taking care of Thank yo More

by oliver_regina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He's wonderful, very caring and sweet , David Del Regato
Sep 07, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We look forward to seeing you again! Thank you for choosing Hill-Kelly. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

August 31, 2017

Great service Service has always been great, this service was no exception, Bradley was great to work with , he was able to get our jeep in and out fast. Reviewed t More

by Allenddc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Jaggers
Sep 06, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

It is our pleasure to provide you with a consistently exceptional experience, Allen! Thank you for your comments, we are so happy to hear you enjoyed your experience with Bradley. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

August 30, 2017

Always honest and thorough This Service Department continues to set the standard. They are always honest, knowledgeable , and thorough. Brad Jaggers is always helpful and conc More

by jbloodworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Jaggers
Sep 06, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're happy to set the bar high for you! Thank you for your terrific review and business! Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

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