Hill-Kelly Dodge Chrysler Jeep Ram - Service Center
Pensacola, FL
400 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center
Well I took my truck to Hill Kelly because of fearing further damage to my 2500 if continued to use. Hear a slight knocking or tapping of lifters no less than 3weeks from coincidence of changing oil. I further damage to my 2500 if continued to use. Hear a slight knocking or tapping of lifters no less than 3weeks from coincidence of changing oil. I expressed my concern to Mr. David Delgado and he took it in to have as requested Master Mechanic Cleavland assess possibilities. Few days passed and came back nothing major noted initially. So I authorized recommended services be completed, after services completed the knocking was heavily noted and Mr David and Mr Cleavland sprang extremely and professionally into action. After communicating with corporate word came back to agree to repair under 50/50 ruling saving me $$. I could not be so thrill to work together with these two professionals achieving the absolutely best results. Initially when this all started, I was at my wits in totalling loosing my confidence in any Dodge recently built products. I've own nothing but dodge products since the age of 14 starting with 67 Dodge 100, satellite, New Yorker, Dodge caravan, 2005 Dodge Dakota, 2011 Dodge, 1949 sports deluxe coupe and finally 2015 2500. Habe been thinking regrettably to try a Chevrolet or GMC Product, but I can confidently say that the Team of David Delgado and Cleavland and have returned my faith in Dodge along with great supporting staff of Ms Tracey. These people mentioned are in my opinion worthy of great praise and recognition. Merry Christmas and lastly thank you for making mine a little brighter. More
What a great experience!!David made sure from the start to communicate and explain what was going on.Very upfront and to the point which I applaud.I have been a Hill Kelly customer for 33yrs and David is b to communicate and explain what was going on.Very upfront and to the point which I applaud.I have been a Hill Kelly customer for 33yrs and David is by far the best representative of what honest respectful service is all about!I knew what to expect there were no surprises.Drew made sure everything was handled with my rental and is very polite.The cashiers are always pleasant,staff is a fine bunch! More
Service was excellent from entering to exit. Could not have done anything different as far as I saw or had. Everyone was through in their explanation of what was going to happen. have done anything different as far as I saw or had. Everyone was through in their explanation of what was going to happen. More
To the individual concerned, you have an exceptional service department and having been a customer of Hill Kelly for some time I feel that I can say without a doubt that they're improving. One more thin service department and having been a customer of Hill Kelly for some time I feel that I can say without a doubt that they're improving. One more thing I would like to see you Implement into your fine fleet is a Courtesy wash and vacuum service. GOD BLESS YOU and I thank you for the opportunity to voice my opinion Have a Blessed Day More
The service dept @ Hill Kelly is always courteous and informative. Vehicle is normally ready when promised or sooner. The cashier is always very friendly also informative. Vehicle is normally ready when promised or sooner. The cashier is always very friendly also More
The Service Team was excellent. In and out quickly so I could get back on the road. Highly recommend! I was able to make an appointment online and although there was a bit of fumbling when I got there, b could get back on the road. Highly recommend! I was able to make an appointment online and although there was a bit of fumbling when I got there, but the Service Tech quickly got everything going. More
This is my first Dodge purchase. I purchased the Dodge Durango and so far I am truly pleased. Any servicing have been a very good experience. Durango and so far I am truly pleased. Any servicing have been a very good experience. More
Rodney , did a great job of getting my son's vehicle serviced quickly and professionally. I was kept informed on the service process.. I enjoy great service at Hill-Kelly. serviced quickly and professionally. I was kept informed on the service process.. I enjoy great service at Hill-Kelly. More
Excellent and Professional Service from start to finish. This dealership is the Absolute Best!!! Everyone makes you feel like family and look out for your best interests! This dealership is the Absolute Best!!! Everyone makes you feel like family and look out for your best interests! More