
Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Renee Bradley was awesome. She's the kind of person you would like to hang out with a nice drink. She made our experience shopping for a vehicle so exciting, kept us laughing oh my god she is great. Please would like to hang out with a nice drink. She made our experience shopping for a vehicle so exciting, kept us laughing oh my god she is great. Please tell her how we enjoyed talking with her. Our salesman Steve he was nice also and thank him to. Renee keep those guys in line. You go girl. More
Richard and the sales team went out of there way to make sure all my questions were answered in a timely manner. The facility was clean and the vehicles were spotless. I will most definitely be suggesting t sure all my questions were answered in a timely manner. The facility was clean and the vehicles were spotless. I will most definitely be suggesting this place to all my co-workers and friends. I look forward to doing business with them soon. More
Thanks so much for the total team effort it took to get us 2 new vehicles within a week. The team was a pleasure to work with. They went beyond the call of duty to help us with our needs. We look forward t us 2 new vehicles within a week. The team was a pleasure to work with. They went beyond the call of duty to help us with our needs. We look forward to doing business with them again in the future. More
We had a bad accident with our Jeep Liberty 2010 and Hill Kelly did not even do a great job in reparing that car they also struggled with insurance companies and we had nothing to do with any issues of cost Kelly did not even do a great job in reparing that car they also struggled with insurance companies and we had nothing to do with any issues of cost estimations or declining services by insurance. All staff members I had to talk to were very friendly and offered the best job we were expecting. More
Steve Stokes was awesome. No pressure made me feel at ease. Had just been in an accident and totaled my car, Steve and entire staff made buying a new car painless.Had always shopped at Milton Chrysler, b ease. Had just been in an accident and totaled my car, Steve and entire staff made buying a new car painless.Had always shopped at Milton Chrysler, but Steve made me a believer in Hill Kelly Dodge. More
Matthew was great and we were in and out pretty quick. Love our used 2009 Kia Sportage and got a great deal. We were seen right away by someone even though Matthew was not available right away. She was v Love our used 2009 Kia Sportage and got a great deal. We were seen right away by someone even though Matthew was not available right away. She was very helpful. Financing was quick and he went over all the options with us. Great job. Thanks. More
Back in May 2010 I woke up to a dead 2009 T&C. I called Hill Kelly and spoke with John Chambers. He instructed me how to get a wrecker to get it to the dealership and within an hour my mini-van was called Hill Kelly and spoke with John Chambers. He instructed me how to get a wrecker to get it to the dealership and within an hour my mini-van was on it's way to be repaired. Turned out to be a defective battery which they replaced. The van is our only transportation so John sent someone to pick me up. I was pleased to find out there were no hidden charges as I've not always found dealerships to be up-front with me... I mention this May event because I submitted it to Dealer Rater then and when I saw John again I asked if management had said anything to him and they had not so I submitted it again last night but never got a confirmation, so I hope John will finally get the credit he deserves. I have had several return trips for oil changes and recalls etc. and each time I was pleased with the service. I did not always deal with John because when I called the first time after May 2010 I understood the operator to say he was not there any more but he has been there all the time giving good service to his other customers. Yesterday I called and was re-acquainted with John. Due to a death in the family we have to go out of town for a funeral and I needed to have the oil changed so I called and told John what I needed and he asked how soon I could get there. I'm reasonably close to the Hill-Kelly so I was there in 15 min. and John had me out of there in less than 2 hours and they even did a minor recall fix while there. It's great customer care like what John gives that gives one a good feeling about dealership service. I was a customer service rep for large company for 30 yrs. so I know good service when I see it. That's why John earned all 5's on this rating.. JP Bodiford More
Our salesman Richard Hartline worked very hard to please and find us everything we wanted and more. We traded our Nissan Titan for a new 2011 Ram crew cab. we try feel we now have a better vehicle with bet and find us everything we wanted and more. We traded our Nissan Titan for a new 2011 Ram crew cab. we try feel we now have a better vehicle with better gas mileage to pull our new boat. Richard showed a large selection of new trucks. I like the fact of having a large selection to choose from. More
I am extremely satisfied each and every time I leave this dealership. My visits to the service department for oil changes, tire rotations, and concerns about my vehicle have been a pleasure thanks to the wo dealership. My visits to the service department for oil changes, tire rotations, and concerns about my vehicle have been a pleasure thanks to the wonderful staff. Within the last year or so I have dealt with John Chambers. Everything is done in a timely matter and John makes sure that I'm completely satisfied before I leave. The few times I've taken my truck to have small things fixed, he has called within a few days to make sure things were working correctly. More
We are from Miami, Fl. We are constantly in Pensacola for business. On our last trip we discovered a burned out rear brake and turn signal bulb. Aware of the very bad weather that would soon commence i for business. On our last trip we discovered a burned out rear brake and turn signal bulb. Aware of the very bad weather that would soon commence in which we would have to make our way home (about 700 miles at night), we thought it was imperative to replace this but PRONTO! As we pulled up to you service dept we were pleasantly greeted by your service advisor John Chambers who sympathized with our situation and very quickly serviced our vehicle. Your facilities were clean and well maintained. We are owners of 2006 Dodge Dakota Laramie and are considering trading in our vehicle soon for a 2011. We were so pleased with our experience at Hill-Kelly, that we will return when ready to buy. Keep up the good work! More