Hill-Kelly Dodge Chrysler Jeep Ram

I was able to purchase an even better car than anticipated. I was very pleased. anticipated. I was very pleased. More

My husband purchased his car at Hill-Kelly. A short time later on Saturday morning, he says 'let's stop and get the oil changed'. "What ? you have no appointment and its Saturday!'. Twenty min A short time later on Saturday morning, he says 'let's stop and get the oil changed'. "What ? you have no appointment and its Saturday!'. Twenty minutes later, the oil is changed and we were on our way. I purchased my Compass from Hill-Kelly because the service. They're are the best. More

Repair seems good so far, will let you know if I continue to have problems. While vehicle at Dealership the mirror fell. Rather than glue it (which I would have paid for), it was left unplugged on the passen to have problems. While vehicle at Dealership the mirror fell. Rather than glue it (which I would have paid for), it was left unplugged on the passenger seat and noone ever brought it to my intention. It is an easy fix but disappointed it was left like that for me to repair. More

Worst customer service department ever, returned my mothers jeep with 3 holes in the bumper and held up with zip ties, didn’t have holes or zip ties before going in. Service adviser Janet yelled and ar mothers jeep with 3 holes in the bumper and held up with zip ties, didn’t have holes or zip ties before going in. Service adviser Janet yelled and argued with my mother over the phone, went up there with her on Monday to talk to service manager and he argued saying that is the only way they could keep the bumper up, bull crap, you don’t drill holes in someone’s vehicle and zip tie it unless you talk to the owner and explain the options and the OWNER SAYS OK which my mother NEVER DID! More

Thanks for taking the time to keep my vehicle running great, even with 209,000 miles. great, even with 209,000 miles. More

I was very impressed with ashley and michael. Very professional and they got me in and out in an hour! Very professional and they got me in and out in an hour! More

Bo Simmons was a great help. .Thank you for making buying a car so simple... .Thank you for making buying a car so simple... More

Right rear brake locked up. Limped to Hill-Kelly without an appointment, was welcomed and signed in. A few days later, all was fixed and done. Wonderful people, wonderful ser Limped to Hill-Kelly without an appointment, was welcomed and signed in. A few days later, all was fixed and done. Wonderful people, wonderful service. More

Great work they worked fast and got the job done in a matter of hours matter of hours More

February 09, 2022 spoke with sale and was told they didn’t think they could hold the car till the February 28, 2022 February 10, 2022 Called and Talked To a Manager. Found out the car was mine and didn’t think they could hold the car till the February 28, 2022 February 10, 2022 Called and Talked To a Manager. Found out the car was mine and he could hole the car till the 28 because he could not get it inspected for a week or more. That was not true is car was already inspected. Between February 10 – 28 2022 I called and talked to my salesman and paid for the Sturt tower brace to be installed. February 28, 2022 I picked Up the Car with 18 miles on it. March 01, 2022 Engine Light Came on (Did not have the car 24 hours) My Salesman Called Me and asked how the new car was and I informed him of the engine light. My salesman said he would make the sale right. Between March 3-7 I called the local dealership and set up getting my new car looked. The drop off date was March 13, 2022 March 14-15, 2022 I kept InTouch with my salesman. On March 15, 2022 my salesman said he could put me in a new / other car. I said let’s wait till we see what is wrong with this one. On March 16, 2022 I was told by the local dealership the car was looked at and now needed an engine mechanic. On March 16 - 17, 2022 I called my salesman and gave him an update and said lets go with the other car and picked the one I have now. On March 18, 2022 my wife and I was informed by the local dealership that the car was worked on by hill Kelly. A valve spring was put in the engine with 18 miles on it. On March 19, 2022 my wife and I drove back the hill Kelly in the rental to pick up the new car the one I have now. The rental was also returned that night. Total Bill for the rental was 533.28 Plus gas. On march 21-22 my wife and I went to the local dealership to get my stuff out of the old car and found out the car was not put back together correctly a gasket was pinched causing a leak and make the engine light to come on. I have been trying to get Reimbursement for this rental starting March 21, 2022. I had to rent a car and drive 3 hours to Hill Kelly to pick up a new car that was unsafe for me and my wife to drive back 3 hours hours home in. Than I had to rent a car for 7 days because my new car was in the shop. My wife and I had to drive 3 hours back to Hill Kelly to get the new car I have now. The sad thing is I am out $600.00 and Hill Kelly did this to a first responder knowing I am a first responder. Brandy Pastor reached out to me the other day. After talking to her she was able to fix / help me with my problem. I can say my sales man was right. They did make it right. I will be back to get another Dodge / Ram car, suv or truck. More