Hill Country Honda
San Antonio, TX
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760 Reviews of Hill Country Honda
The warranty work done on my CR-V was done professionally and in a timely manner. The service and sales department was very helpful and courteous. and in a timely manner. The service and sales department was very helpful and courteous. More
Very disappointed in Hill Country Honda's finance individual. This individual added unwanted warranties to my contract that I did not want. BE VERY CAREFUL of this particular finance person for futur individual. This individual added unwanted warranties to my contract that I did not want. BE VERY CAREFUL of this particular finance person for future potential buyers. I have been trying to cancel these warranties for 4 months now and the cancellation requests have been ignored by this finance individual. More
I want to advise potential car buyers to exercise caution when dealing with this particular dealership due to our negative experience. In August 2023, we purchased a new 2024 Honda CR-V from this dealersh when dealing with this particular dealership due to our negative experience. In August 2023, we purchased a new 2024 Honda CR-V from this dealership. During the purchase process, we were persuaded to buy Warranty and Gap insurance for $2500 and $500, respectively. Shortly after, we decided to cancel both policies and requested a refund on the second day. After considerable effort, we received a refund of $440 for the Gap Insurance, instead of the full $500, after 3-4 months. Despite numerous attempts to obtain a refund for the Warranty Insurance, we only learned in March 2024 that the warranty company had sent a refund check to the dealership on October 1, 2023. The dealership withheld this information and the check, despite our repeated contact. We finally received the refund in late March 2024, after more than 7 months. More
Hill Country Honda was so helpful with my daughter that a few weeks after she purchased her new vehicle from them, as I started shopping for my own new vehicle, I returned to same salesperson and had an equa few weeks after she purchased her new vehicle from them, as I started shopping for my own new vehicle, I returned to same salesperson and had an equally fast and easy buying experience. More