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Hill Country Honda

San Antonio, TX

4.6
754 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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754 Reviews of Hill Country Honda

December 07, 2023

Great customer service, David did his all to provide excellent care. Met every expectation, not a problem he couldn't solve. More

by jennifer30mcneil
Recommend Dealer
Yes
Employees Worked With
David Torres
Dec 07, 2023 -

Hill Country Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Keith Ward General Manager

December 07, 2023

After service, I had to return 3 days later because steering fluid was leaking. Greasy fluid found on drivers side carpet and pedals. Leak was fixed but steering fluid not topped off. Also, brakes sque More

by tdharrisontx
Recommend Dealer
No
Dec 08, 2023 -

Hill Country Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Keith Ward General Manager

December 07, 2023

Keana did an amazing job with customer service. And express had my car out at a fast time. More

by KaterinaCottrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Dec 07, 2023 -

Hill Country Honda responded

Thank you so much, Katerina, for your kind words for Keana, and for taking the time to leave us this wonderful feedback! Best Regards, Keith Ward General Manager

December 07, 2023

Great job and excellent service. I have always repeatedly had my vehicle serviced and will continue to have it serviced at this Honda dealership. More

by Elliott Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Dec 07, 2023 -

Hill Country Honda responded

Thank you so much, Elliott, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hill Country Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Keith Ward General Manager

December 07, 2023

good except the hood was not closed completely. i had to stop down the road and close it More

by FNPDV
Recommend Dealer
Yes
Dec 07, 2023 -

Hill Country Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We do apologize for your hood and will relay this review to our service team. Thank you for choosing Hill Country Honda, we look forward to having you as a valued customer for many years to come! Best Regards, Keith Ward General Manager

December 07, 2023

Great customer service. would recommend hill country honda and austin to anyone looking to buy. More

by samrrojas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Maybrier
Dec 07, 2023 -

Hill Country Honda responded

Thank you so much, Sam, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

December 06, 2023

Pleasurable No problems every thing went very well. It was very fast and also very friendly service! More

by DEBGIL312
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Daisy Alfaro
Dec 06, 2023 -

Hill Country Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Keith Ward General Manager

December 06, 2023

First time visiting. Very impressed with customer service and auto technician. I will definitely be a returning customer. More

by JSMUNOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Dec 06, 2023 -

Hill Country Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hill Country Honda. Best Regards, Keith Ward General Manager

December 06, 2023

This service department always does a great job and provides updates when needed to maintain car. More

by DLMALTAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Dec 06, 2023 -

Hill Country Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

December 05, 2023

Always provide excellent service! Gwen is a fantastic salesperson who always makes sure I leave happy and well informed about my purchase. More

by Stephanie M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Leigh, Ari Imanraharja
Dec 05, 2023 -

Hill Country Honda responded

Thank you, Stephanie, for sharing about your experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

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