Hill Country Honda

Hill Country Honda responded

Thank you for your positive feedback! We're delighted to hear that you had a great time talking with Elijah and Roy, as well as a positive experience with our finance team. Providing excellent service and creating a pleasant environment is important to us, and we're glad that we met your expectations. We appreciate your kind words and your intention to return when your lease is up. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and professionalism!

Hill Country Honda responded

We understand that the presence of stains on the chairs was not satisfactory, and we apologize for any inconvenience caused. We take cleanliness seriously and appreciate you bringing this to our attention. Your feedback will be shared with our team to ensure the necessary steps are taken to address this issue and maintain a clean environment for our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for your understanding, and we wish you all the best.

Hill Country Honda responded

Thank you for your positive feedback! We're delighted to hear that you received good customer service and that our team was attentive in asking if you needed anything. We strive to provide a welcoming and supportive environment for all our customers. We're also glad to hear that our team was able to provide effective interpretation and explanations in Spanish, ensuring clear communication. Your satisfaction is our priority, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and attention! ¡Gracias por tus comentarios positivos! Nos complace saber que recibiste un buen servicio al cliente y que nuestro equipo estuvo atento al preguntar si necesitabas algo. Nos esforzamos por brindar un ambiente acogedor y de apoyo para todos nuestros clientes. También nos alegra saber que nuestro equipo pudo proporcionar una interpretación y explicaciones efectivas en español, asegurando una comunicación clara. Tu satisfacción es nuestra prioridad y apreciamos tus comentarios. Si hay algo más en lo que podamos ayudarte en el futuro, no dudes en contactarnos. Gracias nuevamente por elegirnos y esperamos poder atenderte con el mismo nivel de cuidado y atención.

Hill Country Honda responded

Thank you for your positive feedback! We're thrilled to hear that your experience went quickly and that everyone was helpful. We believe in providing efficient and supportive service to our customers, and we're glad that we met your expectations in that regard. We also appreciate that our team informed you about other potential options without pressuring you, as we aim to respect our customers' choices. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and support!

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that our location has become your favorite place to visit, despite not being the closest to your house. We greatly appreciate your dedication to the excellent service we strive to provide. It's fantastic that our employees have consistently been courteous and helpful during your visits. We value your loyalty as a customer and are thrilled to hear that you plan to continue visiting us for as long as you own your Honda. We would be honored to assist you with purchasing your next vehicle when the time comes. Please let us know if there's anything else we can do to enhance your experience. Thank you again for your support, and we look forward to serving you with the same level of exceptional service in the future!

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're thrilled that Elijah provided you with professional service and made the car purchasing process easy. It's wonderful to know that he could answer all your questions and that you found him an awesome salesman. We'll be sure to pass along your kind words to Elijah. Please don't hesitate to reach out if you have any further questions or need additional assistance. Thank you again for choosing us, and we look forward to serving you with the same level of excellence in the future!

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team was professional and worked with you to reach a price and trade-in value that you were happy with. We believe in providing a seamless and transparent car buying process, and we're glad that we were able to come to a deal before you even showed up. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and satisfaction!

Hill Country Honda responded

Thank you for taking the time to leave us a review! We appreciate your feedback. We apologize for any inconvenience you experienced regarding the headlight issue and the lack of assistance you received after your new purchase. We understand the importance of timely support, and we're sorry for falling short. We appreciate your understanding and thank you for acknowledging that everything else was good. We will take your feedback into account to improve our services and ensure a better experience for our customers moving forward. Thank you again for your review, and we hope to have the opportunity to serve you better in the future.

Hill Country Honda responded

Thank you for sharing your positive review! We're glad to hear that our dealership's proximity to your home was convenient for you. We appreciate your kind words about our friendly and professional staff. Providing excellent customer service is our top priority, and we're delighted that we met your expectations in that regard. Please don't hesitate to reach out if you have any further questions or need additional assistance. Thank you again for choosing us, and we look forward to serving you with the same professionalism and friendliness in the future!

menchacafausto76 responded

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Hill Country Honda responded

Thank you so much for your kind words! We take great pride in providing attentive customer service and ensuring that our customers feel valued and well-treated. Your feedback is greatly appreciated, and we are thrilled to have met your expectations. Should you need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing our services, and we look forward to serving you again!