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Hill Country Honda

San Antonio, TX

4.6
755 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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755 Reviews of Hill Country Honda

May 31, 2023

Overall good service. Chris help us find the car we needed and provided answer to all our questions. Great service with our sales and financial transactions with Jimmy Le More

by kevinlye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Le, Cristian Padilla
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled you had a positive experience with our dealership. It's wonderful to know that Chris was instrumental in helping you find the car you needed and provided answers to all your questions. We're also glad Jimmy Le delivered excellent service during your sales and financial transactions. We'll pass along your compliments to both of them for a job well done. Additionally, we're delighted that our service department could tint your vehicle while the transaction was completed, allowing everything to be done on the same day. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

May 29, 2023

Aaron was very friendly and polite. Overall, the Hill Country Honda has an amazing staff. Besides whether the waiting area or the sales area, they are always clean. More

by sharsanc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Marin and Rey Hernandez, the Front desk lady, Elijah Alvarez, Aaron Soliz, Hunter Christianson
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your amazing review! We're thrilled to hear that Aaron provided you with friendly and polite service. At Hill Country Honda, we take pride in our amazing staff who strive to provide exceptional customer experiences. We're also delighted that you found our dealership, including both the waiting area and sales area, to be clean. We believe in creating a welcoming and comfortable environment for our customers. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

May 29, 2023

My husband and I have been doing business with Hill Country Honda since they opened. Assume customer service, friendly and professional. More

by rhalvorson22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hinojosa
Jun 07, 2023 -

Hill Country Honda responded

Thank you for being loyal customers of Hill Country Honda! We greatly appreciate your continued business and trust in our dealership. Providing exceptional customer service is at the core of our values, and we're thrilled to hear that you consistently experience friendly and professional interactions with our team. Your satisfaction and loyalty mean a lot to us, and we'll continue to work hard to ensure that your experiences with us are nothing short of excellent. Thank you for choosing Hill Country Honda, and we look forward to serving you for many more years to come!

May 29, 2023

This place is great about service, quick and clean, my advisor was approaching with courtesy More

by Nanitoygrecia55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your excellent review! We're thrilled you had a great experience with our service department. Providing quick and clean service is essential to us, and we're glad that we met your expectations. It's terrific that your advisor approached you courteously as we strive to create a welcoming and respectful environment for our customers. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

May 29, 2023

The team at Hill Country Honda Express are always helpful, courteous, and professional. It is evident that they take pride in providing the service available More

by JBSA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that the Hill Country Honda Express team consistently provides you with helpful, courteous, and professional service. We take great pride in delivering exceptional service to our valued customers, and it's wonderful to know that our efforts are evident to you. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to continuing to serve you with the highest level of service available.

May 29, 2023

I love I wasn’t charged for diagnostic. Daisy was very professional. Tech even washed my car. I’ll be going back. More

by Rgutierrez1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Jun 07, 2023 -

Hill Country Honda responded

We are grateful for your positive feedback! It brings us joy to hear that you were pleased with our decision to waive the diagnostic fee. At our company, we place a high value on providing excellent customer service, and we are thrilled that Daisy was able to assist you professionally. We are also happy that our technician went above and beyond by washing your car. Your satisfaction is our top priority, and we sincerely appreciate your kind words. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future.

May 29, 2023

Great efficiency and speed, Great staff and facilities. Great location for me, two miles from home More

by CHUCKW74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. Our team works hard to ensure efficiency and speed, and we're delighted that we were able to meet your expectations. We also appreciate your kind words about our staff and facilities. Providing a great location that is conveniently close to your home is important to us, and we're glad that it has been beneficial for you. Thank you for choosing us and sharing your positive feedback. We look forward to serving you again in the future!

May 29, 2023

They get right to the point assessing the reason for you being there and provide an accurate response More

by ENERJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're delighted to hear that our team quickly assessed the reason for your visit and provided an accurate response. We understand the importance of efficient and precise service, and we're glad that we could meet your expectations. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

May 28, 2023

Matt was a great service manager and did a great job to get my car repaired quickly and reasonably More

by GDLARSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that Matt, our service manager, provided you with excellent service and efficiently facilitated the repair of your car. Our team strives to provide prompt and reasonable solutions to our customers' automotive needs, and we're glad that we met your expectations. Your satisfaction is important to us, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

May 27, 2023

The service agents are always thorough and courteous. The time taken can be a bit daunting as sometimes service overall is not “quick”. Yet that is to be expected sometimes. More

by LACRAFT64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your review! We appreciate your feedback and are glad to hear that our service agents are thorough and courteous. We understand that the time taken for service can sometimes be longer than expected, and we apologize for any inconvenience this may cause. We strive to provide efficient service while ensuring the job is done thoroughly and to the highest standards. We appreciate your understanding and patience in this matter. Your satisfaction is important to us, and we will continue to work on improving our service times. Thank you for choosing us, and we look forward to serving you again in the future.

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