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Hill Country Honda

San Antonio, TX

4.6
763 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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763 Reviews of Hill Country Honda

June 09, 2023

Entire staff is always professional, courteous, reliable, and knowledgeable. Great customer service and I refer to others! More

by CINDYCANO53
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Travis Kessler
Jun 12, 2023 -

Hill Country Honda responded

Thank you for your wonderful feedback! We're delighted to hear that our entire staff consistently demonstrates professionalism, courtesy, reliability, and knowledge. Providing great customer service is of utmost importance to us, and we're thrilled that we've met your expectations. We appreciate your referrals and the confidence you have in our team. If there's anything else we can assist you with or if you have any further recommendations, please let us know. We're here to help!

June 08, 2023

Honest appraisal and did not try to sell unnecessary items as I have had in the past two oil changes. I’m quite knowledgeable about the needs of my car as my dad was a mechanic and I worked on cars with More

by bbecca74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jun 08, 2023 -

Hill Country Honda responded

We are grateful for your feedback, and thank you for entrusting us with your vehicle. It's great to hear that your experience with our services was positive. Our priority is to always provide truthful and transparent evaluations of your car's requirements without pushing unnecessary products or services. We appreciate your understanding of car maintenance and respect your expertise. If you need any further help or have any questions, please feel free to contact us. We look forward to assisting you again!

June 08, 2023

This dealer ship has great customer service. The waiting is no longer than an hour which is not that long and is very convenient for us. Keep up the good work! More

by ANDREWMTZ22.AM.AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jun 09, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're delighted to hear that you had a great experience with our dealership's customer service. We understand that waiting times can be inconvenient, so we strive to ensure that they are kept to a minimum. We're glad that the wait was no longer than an hour for you, making it convenient and efficient. Your kind words are truly appreciated, and we'll continue working hard to provide excellent customer service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your support, and we look forward to serving you again in the future!

June 08, 2023

Had the vehicle I wanted when no other dealer in town had it. In at 1 pm out by 3pm. Salesman very helpful in showing me the car’s options and how they work. Delivered car to my house as I had my other Honda More

by Amcguire10
Recommend Dealer
Yes
Employees Worked With
Cristian Padilla
Jun 08, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your positive experience with us! We're thrilled that we were able to provide you with the vehicle you wanted, even when other dealers in town did not have it. Our goal is to make the car buying process as seamless and efficient as possible, and we're delighted that you were in and out within two hours. It's wonderful to hear that our salesman was helpful in showcasing the car's options and explaining how they work. We're always here to assist and provide the information you need. Delivering the car to your house while you had your other Honda was our pleasure. We appreciate your business and look forward to serving you in the future.

June 07, 2023

Yeah, he was very helpful. Seems like he went the extra yard seems to know what he’s doing and I appreciated him. I will be back. More

by RICKYBOYKIN1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Travis Kessler
Jun 07, 2023 -

Hill Country Honda responded

Thank you for leaving such a positive review! We're thrilled to hear that our team member was helpful and went the extra mile to assist you. Providing excellent service and expertise is important to us, and we're glad that it was reflected in your experience. We appreciate your kind words and are delighted to hear that you plan on returning. Thank you for choosing us, and we look forward to serving you again in the future!

June 07, 2023

Travis has great customer service skills. He addressed all my questions and concerns. It was an easy and efficient transaction. More

by DELCARVAJAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jun 07, 2023 -

Hill Country Honda responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that Travis provided you with excellent customer service. Our team values clear communication and addressing customer questions and concerns, so we're glad that Travis was able to meet your expectations in that regard. We're delighted that your transaction was easy and efficient, as we strive to make the process as seamless as possible for our customers. Your feedback is greatly appreciated, and we thank you for choosing our services. We look forward to serving you again in the future!

June 07, 2023

I had a great experience. They are very friendly and I got a great customer service. More

by Minerva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
Jun 07, 2023 -

Hill Country Honda responded

Thank you for leaving us an excellent review! We're delighted to hear that you had a great experience with us. Our team strives to provide a friendly and welcoming atmosphere, and we're thrilled that you received great customer service. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

June 07, 2023

A great Honda dealership with excellent service and outstanding personnel. I highly recommend this place. More

by RAFECASTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jun 07, 2023 -

Hill Country Honda responded

Your review brought a big smile to our faces! It's great to hear you had a fantastic experience at our Honda dealership. Our team works hard to provide top-notch service, so we're thrilled that we went above and beyond for you. Your kind words mean a lot to us, and we appreciate you taking the time to share your thoughts. Thank you for choosing us as your dealership, and we can't wait to help you again in the future!

June 07, 2023

Daisy is friendly and professional. I enjoy working with her. I also like the video of the mechanic showing you exactly what the problem is and the location of the problem. More

by Pdvillanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Travis Kessler
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your glowing review! We're thrilled to hear that Daisy provided you with a friendly and professional experience. Our team values customer satisfaction, and we're delighted that you enjoy working with her. Additionally, we're glad to know that you appreciate our video feature, where our mechanics show you the exact problem and its location. Transparency and clear communication are important to us, and we're glad that this feature enhances your understanding of the work being done on your vehicle. Your feedback is invaluable to us, and we appreciate your kind words. Thank you for choosing our services, and we look forward to serving you again in the future!

June 07, 2023

Staff was quick and courteous. They explained all the work that was done and what they recommended. Stay allowed me the opportunity to ask questions and were attentive. More

by MSABIGAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're delighted that our staff provided you with quick and courteous service. Clear communication is a top priority for us, and we're glad they explained the work done and the recommended actions. We believe in empowering our customers with knowledge and allowing them to ask questions. It's wonderful to hear that our team was attentive and took the time to address your concerns. Your satisfaction is our goal, and we appreciate your kind words. Thank you for choosing our services, and we look forward to assisting you again in the future!

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