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Hill Country Honda

San Antonio, TX

4.6
755 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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755 Reviews of Hill Country Honda

July 03, 2023

I had a very awesome experience working with Daisy to fix my vehicle. Her service was exceptional. More

by ALTON RENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Jul 03, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience working with Daisy at our establishment! We're thrilled to hear that you had an awesome experience and that her service was exceptional. Daisy takes pride in providing top-notch service to our valued customers, and we're glad she was able to assist you in fixing your vehicle. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing our service, and we look forward to serving you again!

July 03, 2023

The Honda representative was very helpful and answer all my questions. Great service. My car was serviced very quick. More

by DIAMDUTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 03, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're delighted to hear that our Hill Country Honda service advisor provided excellent assistance and answered all your questions. We take pride in delivering great service and ensuring efficient car servicing. Your feedback is much appreciated, and we look forward to serving you again in the future.

July 03, 2023

Can always be serviced in a timely manner. Excellent service plus their coffee is great. More

by leonorkirksey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 03, 2023 -

Hill Country Honda responded

Thank you for sharing your positive review! We're thrilled to hear that you have consistently experienced timely service at our establishment. Providing excellent service is our top priority, and we're glad that we have been able to meet your expectations in this regard. We're also delighted to hear that you enjoy our great coffee while you wait. Your satisfaction is important to us, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing our service, and we look forward to serving you again!

July 03, 2023

(Mike) Michael was great as one of the sales rep, will definitely buy again. The service team assisted with the minor problem on the mirrors, and was always professional, (thanks fisher) I hope that's how More

by euston.88
Recommend Dealer
Yes
Employees Worked With
Michael McGarity, Daisy Alfaro
Jul 03, 2023 -

Hill Country Honda responded

Thank you for your positive review of Hill Country Honda! We're thrilled to hear that Mike, one of our sales representatives, provided excellent service, and you had a great experience with him. We appreciate your trust in us and your intention to buy again in the future. It's fantastic that our service team was able to assist you with the minor problem with the mirrors and maintain a professional approach. We'll make sure to pass on your appreciation to Fisher and the rest of the team. Thank you for choosing Hill Country Honda, and we look forward to serving you again!

July 02, 2023

Very courteous, fast, and informative service. I trust this dealership and the members working at this dealership. More

by DWHITELEY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 03, 2023 -

Hill Country Honda responded

We greatly appreciate your positive review and feedback! Hearing you experienced courteous, fast, and informative service at Hill Country Honda is wonderful. Building trust is of utmost importance to us, and we're honored that you trust both our dealership and the members working here. Our dedicated team strives to provide reliable and trustworthy service to all our valued customers. Your satisfaction is our priority, and we look forward to serving you with the same level of excellence in the future. Thank you for choosing our dealership and for taking the time to share your positive experience!

July 01, 2023

Great service from Daisy, Hill Country Honda is my go to dealership. Thank you all! More

by KING3JEROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raheel, Daisy Alfaro, Aaron Soliz, Travis Kessler
Jul 03, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're thrilled to hear that you received great service from Daisy at Hill Country Honda. Providing excellent service is our priority, and we're glad to know that Daisy went above and beyond to assist you. We appreciate your loyalty as a valued customer, and we're honored to be your go-to dealership. Your kind words are greatly appreciated, and we look forward to continuing to serve you with top-notch service in the future. Thank you for choosing Hill Country Honda, and we're here for you whenever you need us!

July 01, 2023

The people at Hill Country Honda were wonderful understanding and helpful Matt who I worked with was very informative the prices for my repairs were great and everything was done in a timely and ef More

by STEPHEN.SALINAS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
Jul 03, 2023 -

Hill Country Honda responded

Thank you for sharing your positive review! We're delighted to hear that the people at Hill Country Honda were wonderful, understanding, and helpful throughout your experience. We take pride in providing excellent customer service and ensuring that our customers' needs are met. We're glad to hear that Matt was informative and that you found the prices for your repairs to be great. It's also fantastic that everything was done in a timely and efficient manner. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Hill Country Honda, and we look forward to serving you again!

July 01, 2023

Lousy after service. Crooky salesman. Unprofessional sale tactics. It seems that this dealership is a relatively new one that needs more skilled technician. More

by SBINK0NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Soliz, Hunter Christianson
Jul 03, 2023 -

Hill Country Honda responded

We apologize for your negative experience with our team. We strive to provide professional and reliable service to all our customers, and it is disheartening to hear that we fell short of your expectations.

July 01, 2023

I went in for an oil change and It took 2 and a half hours, which I thought was ridiculous. More

by CORPUSALICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Kessler
Jul 03, 2023 -

Hill Country Honda responded

We apologize for the extended wait time you experienced during your recent oil change at our dealership. We understand that waiting two and a half hours is frustrating, and we apologize for any inconvenience caused. We strive to provide efficient and timely service to all our customers, and we apologize for falling short of your expectations on this occasion. Your feedback is valuable to us, and we will review our processes to ensure we can improve our service and minimize wait times in the future. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in your future visits.

June 30, 2023

They were quick and responsive when I was inquiring about a vehicle. Took me seriously, played no games, and was able to get to a number that both parties thought was fair. More dealers should be like Hill C More

by chris.nghiem
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andray Guion Jr
Jun 30, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with Hill Country Honda! We are delighted that our team was quick and responsive in addressing your vehicle inquiry. It's good to know that we took you seriously and didn't engage in any games during the negotiation process. Our goal is to provide a transparent and customer-centric experience, and we're glad that our approach resonated with you. We appreciate your feedback and look forward to continuing to serve you. Please don't hesitate to reach out if you need further assistance.

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