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Hill Cadillac

Newtown Square, PA

4.7
9 Reviews
Call Dealership (610) 356-4900

3964 West Chester Pike

Newtown Square, PA

19073

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9 Reviews of Hill Cadillac

December 01, 2024

Excellent service department experience as the work was completed on time and everyone was courteous and professional. Scheduling was easy and efficient. More

by Mindy K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
November 30, 2024

Services have been extremely well over the times that I had to get my car repairs. More

by sess052
Recommend Dealer
Yes
Employees Worked With
Tim Hilgerty, Randy Hill
Report | Print
Nov 30, 2024 -

Hill Cadillac responded

Hello, thank you for your excellent review! We really appreciate it. Have a great weekend and we hope to see you again soon. Sincerely, Hill Cadillac

November 30, 2024

Purchase(XT5)2024 in July. Numerous trips to service Dept. For loud squeaking noise near brakes. I was told it was normal. Situation was escalated to Tim Hilsey who informed me More

by Alonzo Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Dotson, Tim Hilsey
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Nov 30, 2024 -

Hill Cadillac responded

Hello Alonzo, thank you for your review. We apologize for the brake issues you had with your Cadillac. The brakes will have some noise when in use; however hopefully the brake replacements have reduced the noise. If you have any additional questions or if you would like to discuss anything further we would be happy to speak with you. Thank you again and have a great weekend. Sincerely, Hill Cadillac

September 07, 2024

It was a great experience with service and sales. I would recommend to everyone. Thanks Hill Cadillac. More

by Bill.Dotts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Hill
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Sep 07, 2024 -

Hill Cadillac responded

Hello Bill, thank you so much for your excellent review! We hope to see you soon. Sincerely, Hill Cadillac

September 07, 2024

I had a wonderful time at Hill Cadillac! I found the staff knowledgeable and helpful (but not pushy!). I will happily be back! More

by karolina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Hill
Report | Print
Sep 07, 2024 -

Hill Cadillac responded

Thank you for your feedback! We are happy to hear that you had a wonderful experience at our dealership. Sincerely, Hill Cadillac

September 07, 2024

Attention to detail. Customer service. All we’re exceptional with my experience with the staff at Hill Cadillac. More

by Anthony Apple
Recommend Dealer
Yes
Employees Worked With
Mike Torrence, Randy Hill
Report | Print
Sep 07, 2024 -

Hill Cadillac responded

Hi Anthony, thank you for your feedback! We are happy to hear that you had a wonderful experience at our dealership. Sincerely, Hill Cadillac

September 07, 2024

been using this dealership for sales and first time here for service since my buddy retired. George was awesome kept me informed and in the loop on what was going on. More

by Shawn93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Hill
Report | Print
May 12, 2022

Called the dealership because my car was leaking oil that was found during an inspection and was blown off by the service representative I was speaking to. Immediately he tried to place blame on the last per More

by Brianneedwards7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Hill
Report | Print
May 13, 2022 -

Hill Cadillac responded

Hello Brianne, thank you for your review. We are sorry that you were not happy with your experience at our dealership. We would like to speak with you and resolve the issue. We will be in touch and we are hopeful we can make everything right for you. Thank you again and have a great weekend. Sincerely, Hill Cadillac

October 01, 2011

Tim took care of my moms car CTS very quickly very accomadating. call back the next day to make sure all was ok.He assisted in the sale explained all the options. Good Job More

by mike cauto
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hilsey
Report | Print
Nov 14, 2016 -

Hill Cadillac responded

Hi Mike, Thank you for the positive review. We really appreciate your business and are happy to hear you had a good experience. We hope to see you soon! Sincerely, Hill Cadillac

Mar 28, 2017 -

Hill Cadillac responded

Hi Mike, Thank you very much for the positive review. We appreciate your business very much and we hope to see you soon! Sincerely, Hill Cadillac