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Hill Cadillac
Newtown Square, PA
23 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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23 Reviews of Hill Cadillac
March 17, 2025
Friendly , ,efficient service. People were very attentive and appreciative and gave good service. Would recommend this dealership. People were very attentive and appreciative and gave good service. Would recommend this dealership. More
by rosemariesalsburyRose
Employees Worked With
Service dept, Randy Hill
March 15, 2025
Dan is great! He always provides the best customer service. They communicate well and get you in and out. You never have to sit for hours and hours. Great staff an He always provides the best customer service. They communicate well and get you in and out. You never have to sit for hours and hours. Great staff and team! Shout out to Hanif as well for always looking out for my dad! This dealership is amazing I always feel welcomed. More
by DZGT3
Employees Worked With
Dan, Hanif, Randy Hill
March 10, 2025
I’ve had a 15-year relationship with Hill Cadillac. I have confidence in the staff. Everyone is friendly and attentive to me and all customers. The waiting lounge is comfortable and offers an assortme I have confidence in the staff. Everyone is friendly and attentive to me and all customers. The waiting lounge is comfortable and offers an assortment of beverages. When work is completed my vehicle has been washed and cleaned inside and out. More
by stone
Employees Worked With
Dan and George in Service are knowledgeable and easy to work with., Randy Hill
March 08, 2025
Rude and combative Customer Service Manager…since I was early for my appointment, I entered the waiting area and was seated, when he came in, he asked me how I got in. I told him (service entrance was loc early for my appointment, I entered the waiting area and was seated, when he came in, he asked me how I got in. I told him (service entrance was locked and had a sign on the door saying service customers should enter at the main entrance) and he said I need to go back out and wait in my car. I explained the sign and he continued to say there was no sign like that on the door. He finally said I could stay in the waiting area. Mr. Muhammad was an extremely poor first impression of what should be an high-class establishment - and he does not belong in the customer service market. He later came and turned on the tv and music….it was very loud, so the next time he passed by, I politely asked if he could please turn it down a bit. He said he lost the remote (which he had just used 15 minutes earlier) and he never returned…the volume staying extremely high in the waiting area. I will never return to this Cadillac dealership with my Cadillac CTS for either service or to purchase a new Cadillac. More
by annmarie.ohara.townsend
Employees Worked With
Hanif Muhammed
February 22, 2025
First class purchase experience from start to finish. Austin was knowledgeable, cordial and helpful. Exactly the right tone and approach. And once we decided to purchase the car, he made the rest of th Austin was knowledgeable, cordial and helpful. Exactly the right tone and approach. And once we decided to purchase the car, he made the rest of the experience super easy. The Hill team then accommodated us perfectly through our pickup of the new car. More
by PRosenzweig
Employees Worked With
Randy Hill
February 04, 2025
The work was completed on time and on budget. Billy kept me apprised of the progress throughout the day. The staff is friendly and professional. They are a pleasure to deal with. Billy kept me apprised of the progress throughout the day. The staff is friendly and professional. They are a pleasure to deal with. More
by milanjgrove
Employees Worked With
George and Billy
February 04, 2025
Dan, and the entire service staff (led by Tim) are excellent. I would recommend Hill to everyone as they want you to be treated well and be satisfied with your vehicle. Dan Haley excellent. I would recommend Hill to everyone as they want you to be treated well and be satisfied with your vehicle. Dan Haley More
by dejhaley
Employees Worked With
Tim, George and Dan
January 05, 2025
Tremendous dealership. Leased many vehicles from them. Mark and Vince Pace were tremendous.. Nothing is an issue. Always ready to help. Leased many vehicles from them. Mark and Vince Pace were tremendous.. Nothing is an issue. Always ready to help. More
by viacone
Employees Worked With
Mark Pace was tremendous in working out the lease options and Vince Pace was tremendous in explaining the features
