Hiley Subaru of Fort Worth - Service Center

Service was fast and accurate. Work quality was 100%. Transparency about pricing on non-warranty items, zero point zero hassle over warranty items. Work quality was 100%. Transparency about pricing on non-warranty items, zero point zero hassle over warranty items. More

Every time I have my car serviced, I am always welcomed by my service representative, Taylor Baldwin. I am kept up to date with all services recommended and provided. I am offered refreshments and made c by my service representative, Taylor Baldwin. I am kept up to date with all services recommended and provided. I am offered refreshments and made comfortable in a pleasant environment. It's so nice to have a dealership I can trust that treats me well. More

Very friendly, professional and easy to work with. I will be purchasing my next Subaru from Hiley when the time comes. I will be purchasing my next Subaru from Hiley when the time comes. More

Consistent experience across all service advisers. Process includes video from technician who performed the repair. Process includes video from technician who performed the repair. More

Warranty work completed sat. Was told a higher price for work prior to pick up, but then Taylor ensured the appropriate warranty was applied and my cost was zero. Work complete Was told a higher price for work prior to pick up, but then Taylor ensured the appropriate warranty was applied and my cost was zero. Work completed on time, only downside, first time had to have warranty work performed under 50K miles, but the service was great and I like the new location. Car provided for warranty work was clean and it gave me an opportunity to test drive a newer Outback model. Would recommend Taking your Subaru here for service, love the video and the walk/talk that is Texted and emailed. The technician always sound professional. More

Really great customer service! Good communication and loved the ease of having a ride to other things I had to do while my car was being serviced. Good communication and loved the ease of having a ride to other things I had to do while my car was being serviced. More

Very professional and helpful. Very good job on my car. I like seeing the video of the work being done Very good job on my car. I like seeing the video of the work being done More

I have been pleased the 2 times you have serviced my car will recommend you will recommend you More

Great customer service. Reminders and easy scheduling for maintenance . Good explanations and video of the service being performed. Reminders and easy scheduling for maintenance . Good explanations and video of the service being performed. More