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Hiley Subaru of Fort Worth
Fort Worth, TX
167 Reviews
Welcome to Hiley Subaru, your premier Subaru auto dealership in Fort Worth and Dallas. Whether you're in the market for a new Subaru, a used car from a top brand, competitive auto financing, or a professional service center with original equipment manufacturer (OEM) parts, we've got you covered. You can learn more about our full range of dealership services by browsing our website. Alternatively, why not drop by our Fort Worth location to get to know our knowledgeable team members and check out our extensive Subaru inventory? If we can help with any questions, don't hesitate to contact us today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 167 reviews
October 20, 2024
October 04, 2024
Hiley was 100 times better than when I purchased my last car at Bruce Lowery, Subaru is all I will ever own again. car at Bruce Lowery, Subaru is all I will ever own again. More
by lalonai.r.james
October 01, 2024
Buying a Subaru with Hiley was quite a pleasant experience! Everyone was helpful and knowledgeable, and there was never any hard pressure sales tactics. experience! Everyone was helpful and knowledgeable, and there was never any hard pressure sales tactics. More
by N. Bree
September 29, 2024
Great selection of new and used Subarus, nice facility, and friendly helpful staff from the sales process through the finance process. and friendly helpful staff from the sales process through the finance process. More
by valhar
September 24, 2024
Easy buying process, with no hidden fees or dealer mark up. I appreciate the customer service provided by Gary. up. I appreciate the customer service provided by Gary. More
by W
Employees Worked With
September 24, 2024
AMAZINGLY AWESOME Customer service, even after the sale! !! I will ALWAYS buy Subaru! Toni M. !! I will ALWAYS buy Subaru! Toni M. More
by Toni M.
Employees Worked With
September 24, 2024
My husband and I visited Hiley Subaru in Fort Worth on the evening of September 21, 2024, intending to purchase a Subaru Ascent Onyx and pay cash for the vehicle. After discussing trade-in values for our the evening of September 21, 2024, intending to purchase a Subaru Ascent Onyx and pay cash for the vehicle. After discussing trade-in values for our 2019 Ascent Touring with a floor manager, we were shocked to be offered $9,000, far below the Kelley Blue Book range of $14,000–$16,000. The manager's attitude quickly turned condescending when we questioned the offer, quoting inflated numbers and dismissing our concerns. Even more concerning was the discriminatory behavior we witnessed. The manager was dismissive and disrespectful to an elderly Caucasian woman and other customers of different races, who also left without making purchases. His treatment of these individuals raised serious concerns about bias and unfair treatment. Following this experience, I attempted to email Hiley Subaru’s management, only to have my emails blocked immediately. This unprofessional conduct cost your dealership our business. The only positive experience was working with Ben McCoy, whose professionalism stood in stark contrast to his superior’s behavior More
by bonnie_eckstein
September 17, 2024
Their friendliness, knowledge, and professionalism mean so much to me. They’re my favorite dealership! so much to me. They’re my favorite dealership! More
by bpberndt
Employees Worked With
