Hiley Mazda of Hurst

From the moment I walked into the door to the time I pickep up my vehicle, I received the most professional, upfront, patient, understanding courtesy for my situation. Not only did Evan keep me in the l pickep up my vehicle, I received the most professional, upfront, patient, understanding courtesy for my situation. Not only did Evan keep me in the loop the entire time, but Janelle contacted me in his sted to answer my questions. At one point, Evan even went back to work to call & update me. The mechanic & Evan both explained to me what repairs were needed & why they were needed. The gentlemen in the waiting area also took time out to talk with me & let me speak with the to kill time in waiting. Also, my car came back to me cleaner than it went in the shop. Evan spent a lot of time going back in forth with the Warranty comapany to make sure all the I's were dotted & the T's were crossed. Everytime he found out anything or had contact with the warranty co, he called me to discuss. He was very patient. I say that because I know that I am pushy, impatient and stress out over high repairs such as these. He allowed me to talk as long as I needed to & ask him as many questions that I needed too as well. If I were not moving out of state this weekend, I would not go anywhere else other than this service shop for any of my Mazda needs. In saying that, Evan made sure that I was able to get my car back sooner than later so that I can move forward with our move out of state. When I came to pick up my car, Wade spoke with me while Evan got the bill ready and he helped me realize my key wasn't turned all the way off which is why for a brief moment, the alarm wouldn't work. I feel that they went above & beyond to ensure my satisfaction. I have been in customer service for over 14 years. This place impressed me. More

He helped by responding to an email that i had sent to Hiley, by calling me. He was helpful by asking questions to my situation with my car. He greeted me promptly when i arrived for my appointment. He Hiley, by calling me. He was helpful by asking questions to my situation with my car. He greeted me promptly when i arrived for my appointment. He updated me on the results of Hiley's tech's findings. He kept me informed on the status of my car. He explained clearly the work that was done on my car. He created a good repore with me as a new customer. I will return to Hiley Mazda of Hurst, for all my future auto care needs More

We got a fair price for our trade and a great price on the new Mazda5. Billy is friendly and helpful. He and the team made the experience quick and easy. I have bought, sold, and traded MANY vehicles i the new Mazda5. Billy is friendly and helpful. He and the team made the experience quick and easy. I have bought, sold, and traded MANY vehicles in my 25 years of driving, and Hiley Mazda exceeded my expectations when compared to all the other dealerships. Nice job! More

We purchased a used vehicle through the internet from Billy. He was awesome to work with. Very friendly and not pushy. Had great knowledge of all vehicles. We intended to buy new however couldn't pass Billy. He was awesome to work with. Very friendly and not pushy. Had great knowledge of all vehicles. We intended to buy new however couldn't pass up an incredible offer on a clean, fully loaded used vehicle. He was patient while we made a decision, answered every questions we had. I would definately recommend buying here! More

I have bought many vehicles in the past, and my experience with Hiley Mazda was by far the best I have ever had. The staff was friendly and fun to work with. They were very patient with me, even experience with Hiley Mazda was by far the best I have ever had. The staff was friendly and fun to work with. They were very patient with me, even though I was very difficult at times. My salesman Aaron went the extra mile to make sure I was satisfied,and even helped me clean out my very messy trade-in. I recommend Hiley Mazda to anyone who is looking to make a car purchase. They are the best. A very happy customer! More

I was desperate for a new car and was not sure if I would be able to afford one, but with the great teamwork of Melvin Smith (Sales Manager) and Billy Burleson (Internet Manager) they made buying a car from be able to afford one, but with the great teamwork of Melvin Smith (Sales Manager) and Billy Burleson (Internet Manager) they made buying a car from HILEY MAZDA OF HURST an overall "GREAT EXPERIENCE"!!!! They did not waste my time, they listened to what my needs were and what I could afford and they were able to accomadate me in less than 2 hours and I had a new car which I love. I will reccommend this dealership to anyone who is seeking a new car. They also added some extra incentives to the purchase of my new car which made it easier for me to decide this is what I want do dO. Thank you Hiley Mazda of Hurst for a jobe well DONE!!!! Someday there will be a Melvin Smith Mazda dealership and I know it will provide nothing but EXCELLENCE in Customer Service. Thank you, Cindy Borbolla More

Though I visited many other dealers of Mazda, I have dicided to buy the car from Hiley Mazda of Hurst only because of Mr. Scott Landua's dealings with me. It is really to be appreciated. He had the PMA dicided to buy the car from Hiley Mazda of Hurst only because of Mr. Scott Landua's dealings with me. It is really to be appreciated. He had the PMA - Positive Mental Attitude by which he could attract me to buy the car from him. I wish Hiley Mazda of Hurst to get more sales people like Mr. Scott who possess the real sales techniques. I wish him all success in his future endeavours. More

WAS A PREVIOUS AUTO PURCHASER THERE. THEY APPEARED SYMPATHETIC TO MY CONCERNS ABOUT ADDITIONAL EXPENSIVE REPAIRS ON MY PREVIOUS CAR.I'D SPENT A LOT OF MONEY ON MAJOR REPAIR 14 MOS. EARLIER.IN LESS THA SYMPATHETIC TO MY CONCERNS ABOUT ADDITIONAL EXPENSIVE REPAIRS ON MY PREVIOUS CAR.I'D SPENT A LOT OF MONEY ON MAJOR REPAIR 14 MOS. EARLIER.IN LESS THAN 3 HOURS.I WAS DRIVING A NEW VECHILE. I WAS VERY APPRECIATIVE OF THEIR EFFORT. More

While I was there Evan kept me up to date with the status of my repair, he also gave me accurate pricing for my repair. You don't get that kind of a service too often. Most of the time you wait and wait unti of my repair, he also gave me accurate pricing for my repair. You don't get that kind of a service too often. Most of the time you wait and wait until the work is finally finished. He even had fresh coffee made for me. More

This is the second Miata I've bought from this dealer. They've been prompt, courteous and efficient in the two and a half years I've dealt with them. My payments and A.P.R. were lowered after trading in They've been prompt, courteous and efficient in the two and a half years I've dealt with them. My payments and A.P.R. were lowered after trading in a two year old Miata and I got more features on the 2010. The paperwork was handled quickly and the new car was ready when promised and I was on my way to work with no hassles. Truly a unique experience. More