Hiley Mazda of Hurst
Hurst, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome Experience ! Fast Service! Great First Car Buy. Went in just to test drive the Mazda CX-5 to see if me and my wife liked the vehicle. Darren walked out and spoke with us briefly, he then went got th Went in just to test drive the Mazda CX-5 to see if me and my wife liked the vehicle. Darren walked out and spoke with us briefly, he then went got the keys for the vehicle so we could test drive. While driving around the vehicle he was very informative about the vehicle and showed us the different features and things that we never knew you could do with the vehicle such as the features for icy roads, etc. While negotiating, Darren worked to do all he could to get us down to where we wanted. Joe (finance) also talked and tried to get it where we needed. We requested to have time to think about the decision and make sure its something we could afford and something that we wanted. We came back the next day, we spoke with Derrick (Darren wasn't available) and they worked and got the price down to where we wanted within 15 minutes. We are extremely happy with the vehicle and the service they gave us. Very Friendly, Fast, Straight to the point, understanding, and far better than any where else we have been! More
Quick Service, Great Experience I had a great experience with Edward at Hiley Mazda. I knew exactly what car I wanted and he was able to track it down and had it ready for me when I I had a great experience with Edward at Hiley Mazda. I knew exactly what car I wanted and he was able to track it down and had it ready for me when I showed up to the dealership. All I had to do was sign my paperwork. It was very quick and stress free. Edward was very friendly and personable and I really enjoyed working with him. More
Great First Car Buying Experience Worked with Derrick in Sales and Jacob in financing to get exactly the car I wanted. I was a nervous, first-time car buyer and they made it very comfo Worked with Derrick in Sales and Jacob in financing to get exactly the car I wanted. I was a nervous, first-time car buyer and they made it very comfortable and easy. Would highly recommend. More
Amazing experiance I bought a Mazda CX5 from Edward last month and I could not be happier with my purchase experience and with my new Mazda. Edward made my purchase quic I bought a Mazda CX5 from Edward last month and I could not be happier with my purchase experience and with my new Mazda. Edward made my purchase quick and painless. This is the first time I was able to go in and walk out with my new car in less than 4 hours. I will be a lifetime customer of Edward's and of Mazda. More
I worked with Richard by email to find a new Mazda 6. They didn't have the color I was looking for but were able to locate one quickly. There was no pressure to buy and I got a good deal that was almost They didn't have the color I was looking for but were able to locate one quickly. There was no pressure to buy and I got a good deal that was almost haggle-free. The longest part of the transaction was waiting for one of the finance people to become available as they were both very busy. I would definitely recommend this salesman and the dealership. More
All I dealt with we're very helpful. Got the exact car I wanted and paid less than I expected. Never felt pressure to buy and they stayed late to finish the deal. I would recommend them highly. car I wanted and paid less than I expected. Never felt pressure to buy and they stayed late to finish the deal. I would recommend them highly. More
I worked with Richard by email to purchase my wife's new Miata MX-5. He never pressured me to buy a car I didn't want. I told hem the car I wanted and what the payments had to be and he made it happen. new Miata MX-5. He never pressured me to buy a car I didn't want. I told hem the car I wanted and what the payments had to be and he made it happen. I was in and out under 1.5 hrs. He even went out of the way to drive the car to the place where I am staying while I am in Texas on business. I wish that every car dealership in TN had someone like Richard working for them. I definitely recommend this salesman and the dealership highly! More
I gave a very low rating to Hiley Mazda for several reasons - I bought a car and paid cash in full. Two weeks later, I hadn't received in regards to picking up tags, so I gave the dealership a call. reasons - I bought a car and paid cash in full. Two weeks later, I hadn't received in regards to picking up tags, so I gave the dealership a call. They said they did not have them. The next day, I received a phone call in which I was told there was a mistake and I owed another $780+. I would have to pay it or the dealership would hold my registration. Since I had my receipt for full payment, I waited for 3-4 weeks. I had asked them not to call me at my employment and they harassed me, calling me over and over during work hrs. Meanwhile, I called each week asking about my registration etc.,. It was never there. No one could tell me what happened to it. I saw that they were holding it for more money. I called and asked how much the exact amt. they wanted me to pay. The manager I talked with pulled my paperwork and went over it. He said I did not owe anything. I asked if he was sure and explained someone had called and told me otherwise. He assured me it was paid in full. When the expiration date came and went, I called several times asking about registration. Finally, someone told me I had to come in and pay the $780. I went to the dealership to talk to the General Manager. I told him I would pay if he would : Provide me with 2 keys that I could push the button to open the doors, trunk... I didn't get one when I purchased the car. Also, a tank of gas. I had to purchase gas when I test drove the vehicle and it was on empty when I purchased it and drove off the lot. It was the worst buying experience I have ever encountered. Since Sept., an employee told me that the people involved were fired. I think there are some unethical business practices are going on there and urge anyone dealing with this dealership to be very careful. PS Never got the keys I asked for. More
Don't use Hiley Mazda unless you enjoy being talked down to even though you are a customer. They are quick to have a cover up story about how they are at fault until they realize you have just caught down to even though you are a customer. They are quick to have a cover up story about how they are at fault until they realize you have just caught them in another lie,then they just come up with an even more ridiculous lie. Single women especially don't go in there by yourself or record everything being said. I can talk about the specifics since legal action is taking place do to their negligence. More
Avoid this dealership at all costs. Salesman Mike Schumann was very deceptive and fraudulent when it came to pricing. He knew full well what my expectations were on pricing and on the vehicle we wer Schumann was very deceptive and fraudulent when it came to pricing. He knew full well what my expectations were on pricing and on the vehicle we were looking for. After spending the evening with him and continuing to talk about the discounts we expected, he finally said, "By the way, the discounts we talked about won't apply." We were confused and astounded. Once again I am reminded why car dealers have such a sleazy reputation. I called to complain to his manager, Seth, and all he did was make excuses for him and argue with me. Unbelievable! How do these guys ever sell a car? I feel very sorry for the people they are able to intimidate into buying cars they can't afford or don't want. Go somewhere else! More