Hiley Mazda of Hurst

Mike Shoeman told me he would get me into a car and he made it happen. His customer service was above outstanding. He put us in the right car at a affordable price. I tell all my friends that if it is a m made it happen. His customer service was above outstanding. He put us in the right car at a affordable price. I tell all my friends that if it is a mazda you want or just any used car. Go to Hiley mazda of Hurst and ask for Mike Shoeman. He will take real good care of you. Brian Gaines More

Be ware that Hiley Mazda will screw you , i recently bought a car from here my experience was not so great. I had a trade in which i still owed money on they did a car fax and found that my car had had bought a car from here my experience was not so great. I had a trade in which i still owed money on they did a car fax and found that my car had had damage in the past that i was not aware of so they affored me way less than my pay off,(7000 pay off being 11600)saying they could not even sell the car in their dealer ship and that they would have to send it to an auction (making it seem as if my car was worth nothing.) They also started off with an extremely high interest rate with high payment and 4Grand down.( we origanlly planned on putting only 2Grand down, but they insisted they could not get us in the new car for 2 Grand but they could get us in the more expensive car for 2 Down) (this didnt make sense, how is it they can get you in the more expensive care with less down ) We drove home in the new car but hadnt signed all the paperwork. The next day we decided that we didnt want the deal ,( didnt seem right) being that the payment was extremely high and they offered 4500 less on my car than i owed. We took the car back and what do ya know they gave us 1500 more for my car (still 3 grand less than what my pay off was) and got us a lower interest rate by 60 dollars a month(payment) with only 2 grand down. This place with definitly screw you over.this is how ; I recently went back to sign one last paper and saw my old car there on the lot I was very curious of how much they were selling it for ( i was surprised to see in there because the salesmen said " We cant even sell your car on this lots bacause of the car fax , we will have to send it straight to auction" Well that was a huge lie , the car is for sell on their lot for 13690. They were very friendly up untill they sold the car. Then they said nothing to me not high how are you hows the new car etc... They are smart and know what they are doing and will try to get way more money out of you !!! More

I base my positive rating of my experience purchasing a pre-owned vehicle from Hiley Mazda on several levels: 1. The vehicle - Impeccable quality/condition, modest but very nice selection of luxury & pe pre-owned vehicle from Hiley Mazda on several levels: 1. The vehicle - Impeccable quality/condition, modest but very nice selection of luxury & performance category vehicles (e.g. Mercedes, BMW, Lexus, Audi, etc.) in addition to wide variety of other choices. 2. Pricing - Out of the gate aggressive pricing vs. competition for vehicle I was purchasing (2008 BMW 535i). 3. Sales Agent - Honest, personable, low-pressure, knowlegable of sales process and vehicles. Also, not afraid to let me know when he didn't have an answer, but willing to quickly research and find out. 4. Sales Process - Overall, reletively painless. While we did have some sticking points during the negotion phase, I felt that they team as a whole worked with me the as best they could and they were extremely respectful and non-condensending during the transaction. Also, during closing, while being offered extended warranties, service plans, etc. the finance rep performed his duties with respective pursuasiveness while at the same time knowing how to take "no" as an answer. 5. Post Sale - Entire team was very appreciative of my business, addressed me by name, and overall truly appeared to enjoy what they do for a living. Also, excellent follow-up communications. More

This was by far the best car buying experience I've ever had. Rich was very honest and informative. He was also more than willing to do his best to get us the best deal possible and to see that we were ve had. Rich was very honest and informative. He was also more than willing to do his best to get us the best deal possible and to see that we were very satisfied with our purchase. I would definitely recommend this dealership to others and would go back to buy another vehicle when that time comes around again. Thank you Hiley Mazda and especially Rich Longworth for the best customer service ever. More

Great car buying experience due in large part to my salesman, Rich Longworth. They didn't have the car in stock that I was looking for but tracked one down that was on a transport from California and h salesman, Rich Longworth. They didn't have the car in stock that I was looking for but tracked one down that was on a transport from California and headed their way 6 days before Christmas. The car arrived on the truck on Friday, Dec. 23rd. Rich was able to get the accessories I requested installed and have the car detailed and filled with gas in time for me to pick it up that afternoon! More

I would highly recommend this dealership to anyone in the market for a new or used car. The sales staff(David,and Rich) was very friendly and knowledgable. Chris in the finance department was able to help wi market for a new or used car. The sales staff(David,and Rich) was very friendly and knowledgable. Chris in the finance department was able to help with all of my finance and warranty questions. I am very satisfied with the customer service as well as my new vehicle. More

I was there to buy a used, non-Mazda car they had in stock. Unlike some other dealers in the DFW area, they honor their "Internet price" and don't try to lie their way out of letting you have stock. Unlike some other dealers in the DFW area, they honor their "Internet price" and don't try to lie their way out of letting you have the car and the deal you came for. From Rich in sales to Joe in financing, it was a good experience. Joe also beat my Capital One preapproved offer. More

Rich took good care of us and end up him getting a new car at a good price . That is a second vehicle that we got from him. We highly recommend him and will go back to him. Jon dill car at a good price . That is a second vehicle that we got from him. We highly recommend him and will go back to him. Jon dill More

The people at your dealership treated me with grace and dignity. All the staff was very professional. Both Chris and Jose were extremely helpful in my purchase of my new car. dignity. All the staff was very professional. Both Chris and Jose were extremely helpful in my purchase of my new car. More

I worked with Patrick via email one morning, and he made me a great deal I couldn't refuse. I myself, have never done the 'bargaining' part of buying a car, but he made it pain free, and got me a greet deal me a great deal I couldn't refuse. I myself, have never done the 'bargaining' part of buying a car, but he made it pain free, and got me a greet deal. Go drive to Hurst! They will take care of you! More