Hiley Mazda of Hurst

Great deal and swift sale....thanks!! Thanks for helping us get into a great car! We love it! I especially appreciate your respect for our time and getting us in and out without spending Thanks for helping us get into a great car! We love it! I especially appreciate your respect for our time and getting us in and out without spending a whole day at the dealership. Thanks again! More

Friendly, helpful and polite service I purchased a Mazda6 at Hiley a couple weeks ago. A very nice young man named Brennan helped me find just the right vehicle. He made the entire pro I purchased a Mazda6 at Hiley a couple weeks ago. A very nice young man named Brennan helped me find just the right vehicle. He made the entire process seem quick and painless. Probably the best experience I have ever had at a car dealership. If anyone asks me about my new car, I tell them to go see Brennan at Hiley. More

Easy breezy car buying Hiley Mazda of Hurst was the best experience I've had buying a vehicle. Brennan is an awesome sales consultant by far and the entire process took like Hiley Mazda of Hurst was the best experience I've had buying a vehicle. Brennan is an awesome sales consultant by far and the entire process took like 3 hours. You rock Brennan and keep on keepin on More

Customer service in the service department I called to get a price on parts and labor and spoke to Gabriel regarding a transmission sensor. He returned to the phone saying there are multiple se I called to get a price on parts and labor and spoke to Gabriel regarding a transmission sensor. He returned to the phone saying there are multiple sensors I had previously given a description of the part and I commented that it wasn't that difficult to which he replied "if it is so easy why isn't it fixed yet" my response to him was I get attitude every time I get service. I asked to speak to a manager and he hung up on me. I them called back and spoke to Matt the manager in the service department who apologized however did not state he would call me back or follow up. Matt stated he would talk to Gabriel to see what happened. Unfortunately I would have preferred to hear let me get his side of he story and I will return your call. Ultimately customer service is the reason I have not been to azda to get my car services in the past year and a half. Prior to I had all my work there and even purchased my car there. I am a disappointed Mazda enthusiast and will either go to another Mazda that is not convient or I will go with a different brand all together. Looking back on the phone conversation I would hope that the next person they talk to they will be more proactive in helping the customer. I wasn't given the different prices of the sensors nor did they say we can look at you car to diagnose the issue and use that money towards the repair. More

Fantastic car-buying experience! Great experience! We buy cars more often than most people, and we are quite familiar with the "expected" car-buying process. Todd Faulks and the rest Great experience! We buy cars more often than most people, and we are quite familiar with the "expected" car-buying process. Todd Faulks and the rest of the team at Hiley blew those expectations out of the water! Exceptional customer service from some friendly, efficient, and trustworthy people. We will definitely be back! P.S. My new Miata is SO fun! Thanks again! More

Great experience Had a great car buying experience at Hiley Mazda of Hurst. I have worked with Jeremy Williams in the past at a different dealership and he was great, Had a great car buying experience at Hiley Mazda of Hurst. I have worked with Jeremy Williams in the past at a different dealership and he was great, and he set me up with Justin Sample to take me through the car buying process this time around. Both of them worked with me and were very reasonable and I walked away with a new CX-5 and feel great about the purchase. More

Customer service is excellent A salesman named Brennan helped me purchase a pre-owned vehicle and he did an amazing job over all. He was very kind to me and my family, let me driv A salesman named Brennan helped me purchase a pre-owned vehicle and he did an amazing job over all. He was very kind to me and my family, let me drive the vehicle for a bit before buying, and gave me a great deal on the car. We got a flat tire in our other vehicle (one we already owned) on the way to the dealership and he even had the service department repair the tire for us while we were going through the buying process for our new car. Amazing customer service. More

Great Experience Went to Hiley Mazda in Hurst to look for a new car. I was met by Justin Sample, who listened to everything I was looking for in a car. I test drove Went to Hiley Mazda in Hurst to look for a new car. I was met by Justin Sample, who listened to everything I was looking for in a car. I test drove different models and after deciding on the CX-9, I was saddened that they did not have the color in stock. Justin said "no problem" he would personally go get the color I was looking for; and he did! I had my new car in a few days and in the color I wanted. He made this as easy as possible for me. Great car buying experience! Great salesman, great staff and great service. More

Best car-buying experience in years I purchased a new CX-5 AWD Grand Touring this past week. Luke, Justin, and Joe Parker in finance made the whole process easy and enjoyable. Justin g I purchased a new CX-5 AWD Grand Touring this past week. Luke, Justin, and Joe Parker in finance made the whole process easy and enjoyable. Justin got me in the car for a comprehensive test-drive, Luke agreed on a fair trade-in price and Joe covered all the optional coverages, but didn't force me to purchase anything I did not want. These are really good people. Unlike so many sales dept.s in other dealerships who attempt to squeeze as much cash out of every purchase as they possibly can, I believe Hiley Mazda knows how to build trust and loyalty, thus creating a huge family of Satisfied customers/ clients. Oh, did I mention,...I was in and out in the space of 2- hours!? Unheard of these days! Thanks Hiley Mazda. More