Hiley Mazda of Hurst

Jerry was amazing!! I had been looking for a used car with a budget in mind and had visited a bunch of used car dealers in and around Irving,Dallas. Most of the sales guy I had been looking for a used car with a budget in mind and had visited a bunch of used car dealers in and around Irving,Dallas. Most of the sales guys I met during this course (Nissan, Carmax etc.) put me off the moment I started talking tot them. Same old sales tricks, no enthusiasm, just going through the motion. But all this was set to change when I met Jerry at Hiley Mazda Of Hurst. From the moment I met Jerry at the used car's reception area, it was a pleasure talking to him. He was very friendly, heard us patiently and knew all about the car. He helped us with the test drive and made sure we tested the suspension of the car by going to a bumpy road! But most importantly, he had a very pleasant demeanor throughout and never tried to push anything to us, a trait which is so typical of sales guys and is extremely annoying to most. Thank you Jerry, for a lovely buying experience! More

Good Experience Go See JERRY! We arrived late on a Saturday to test drive a 2017 CX-5 and Jerry greeted us immediately. He was very approachable and didn’t have any Go See JERRY! We arrived late on a Saturday to test drive a 2017 CX-5 and Jerry greeted us immediately. He was very approachable and didn’t have any of the usual “ick” you get from traditional sales folks. We explained what we were looking for and before we knew it, we were on a relaxed low key test drive. He knew all the bells and whistles. As we continued on the test drive he also went over the remarkable safety features. This was our 3rd vehicle to drive that day and the sales associates from the other dealerships had no idea about all features but that was not the situation with Jerry. Hiley did not have the exact color and interior combo we were looking for so we asked them to give us a call when they found one. Jerry called me first thing Monday morning with the CX-5 that had all the features and colors I wanted. We stopped by after work and walked through the sales process. We felt like we received a fair price with low hassle. When I picked up the car Jerry helped me pair my phone, showed me each and every feature on the vehicle and even made my next oil change appointment for me! How awesome is that?! He was just as good after the sale as he was during the sale. Thanks Jerry! More

Excellent buying experience Justin Sample - He is paying attention to your needs and understands them well. Patient enough to give options and honest to admit his limits. Does no Justin Sample - He is paying attention to your needs and understands them well. Patient enough to give options and honest to admit his limits. Does not give false reassurance and just the perfect person to deal with a lot of questions. You can trust this guy to help you get the best deal. Mike Schumann - The final stretch before owning your new car. He is THE MAN from finance dept that can guide you well with the real deal. Grateful to both of them in helping me own my new car. More

vehicle for Munich daughter Katya We had been looking for a replacement vehicle for my 17 year old Katya who will be going to college next year. We had tried a Chevy dealership and we We had been looking for a replacement vehicle for my 17 year old Katya who will be going to college next year. We had tried a Chevy dealership and were very disappointed in their finance mgrs attitude. I think it was important to have my daughter in throughout the process So she would have a leg up on the process in the future when buying a home or car. The difference was the online preapproval thru the internet sales mgr and later st the dealership the young salesman Justin Sample who made the whole experience fun, light and very enjoyable for my daughter. No one loves buying a car and feeing the pressures of Salesman focused on pricing,fees, and additional pkgs. at HILEY Mazda it was great the vehicle test drive was light and very humor filled for my daughters benefit and the direction knowledge and care of the dealer was very well received. We left with a Mazda 3 touring edition my daughter loved it and coming out of a cadillac to a Mazda that's a tall task. Highly recommend HILEY group! I don't have the name of the young man that helped prior to justin arriving on the scene but he too walked us around and explained the value in the different vehicle models. You can tell they love what they do and as a national sales mgr for Wurth USA , I'm all about service well done HILEY we will buy again because of this high level received justin please add a name of the young man that e terrain rd is prior as well and a straight shooter finance mgr as well all very easy to work with. Best regards, Glen Bulawka Coverage. More

Great experience Justin did a great job of making the buying experience great even though it was late into the evening. I never felt rushed. And was pleased with the d Justin did a great job of making the buying experience great even though it was late into the evening. I never felt rushed. And was pleased with the deal. More

fantastic new car buying experience We recently had the easiest car buying experience we have every had at this dealership - I will add another glowing review to the list of good ones al We recently had the easiest car buying experience we have every had at this dealership - I will add another glowing review to the list of good ones already posted! Justin Sample made our recent purchase pleasant, efficient, and financially beneficial to all. I highly recommend this dealership to anyone shopping for a Mazda! More

Absolutely one of the best experiences buying a car! My husband and I were looking at potentially buying a used car for my commute into the office. After talking with Darren Mitchell in the used car dep My husband and I were looking at potentially buying a used car for my commute into the office. After talking with Darren Mitchell in the used car department, we knew he was the individual we wanted to work with. Darren made the entire experience seamless and a blessing. Thank you Darren, you have a customer for life! More

Great costumer service Robert Haydousnwas extremely helpful and went above and beyond to meet our needs. I have already recommended friends to seek his assistance in their s Robert Haydousnwas extremely helpful and went above and beyond to meet our needs. I have already recommended friends to seek his assistance in their search for a new car. More

Hiley Mazda- WINNER - Best Customer Service! We had the best used car experience we have ever had at Hiley Mazda. Darren Mitchell in the used cars sales department is a great person, and a n exce We had the best used car experience we have ever had at Hiley Mazda. Darren Mitchell in the used cars sales department is a great person, and a n excellent salesman. No pressure and no attitude. He sold us a car without any haggling or annoying back and forth. Visit Hiley Mazda and ask for Darren Mitchell. You will not be disappointed. More

Pure Greatness from Hiley Mazda !! The wife and I had driven all over the metroplex looking for a new used car on Saturday July 29. Went to Hiley and the experience was incredible. We The wife and I had driven all over the metroplex looking for a new used car on Saturday July 29. Went to Hiley and the experience was incredible. We were greeted by Darren Mitchell who was super cool. Darren did everything he could to make a deal with us. He was up front , straight forward and was able to get us an awesome fully loaded Mazda 6. Thanks again Darren and Hiley.....We are customers for life!! More