Hiley Buick GMC

Sales staff were ready when I arrived at the appointment. They had the vehicle ready. Brandon did a great job showing and explained the features on the vehicle. They had the vehicle ready. Brandon did a great job showing and explained the features on the vehicle. More

From our first contact with Chuck the supervisor, the sales person Chris Pingel all was very professional taking care of our every needs. sales person Chris Pingel all was very professional taking care of our every needs. More

Luke is a fantastic service advisor. Responsive and excellent communication about vehicle issues, explanation and proactively assisted in applying GM Rewards dollars towards bill Responsive and excellent communication about vehicle issues, explanation and proactively assisted in applying GM Rewards dollars towards bill More

Absolutely the Worst Service Experience – Avoid at All Costs If I could give zero stars, I would. We purchased a vehicle from Hiley Buick GMC that has been nothing short of a nightmare from day one. It Costs If I could give zero stars, I would. We purchased a vehicle from Hiley Buick GMC that has been nothing short of a nightmare from day one. It’s clear now that we were sold a lemon — the car has had issue after issue, and what’s worse is that their service department has proven completely incapable of fixing anything. We've brought the car in multiple times for the same problems, and each time we're met with vague explanations, empty promises, and delays. They either don’t know how to fix it, or they just don’t care. Either way, the incompetence is staggering. Communication is abysmal — we’re constantly the ones having to call for updates, only to be told "we're still waiting on a part" or "technician hasn't had a chance to look at it yet" even after days or weeks have passed. Meanwhile, we’re stuck without a reliable vehicle and no one at this dealership is taking accountability for the mess they sold us. Save yourself the frustration and take your business elsewhere. There are plenty of dealerships that value their customers and actually know what they’re doing. Hiley Buick GMC is not one of them. More

Had a great experience and will be going back. . It was very quick and easy. . It was very quick and easy. More

Amazing people to work with, they’re service is great and they are super efficient they are super efficient More

Excellent service with a very knowledgeable staff. Buying process was easy and seamless. Will be buying my next vehicle from them for sure. Buying process was easy and seamless. Will be buying my next vehicle from them for sure. More

It started in the service department after I arrived in my 2019 GMC Sierra 1500 with 175,000+ miles. There was a problem with the transmission. After consulting with a few service techs, I decided it was my 2019 GMC Sierra 1500 with 175,000+ miles. There was a problem with the transmission. After consulting with a few service techs, I decided it was time to buy a new truck. They introduced me to Thomas Swink in the sales department. He was very knowledgeable about all the trucks and he was an excellent salesman. Not pushy at all, but knows how to close a deal. Negotiations were quick and easy. I was able to drive away that same day in the new truck. More

My service writer was VERY courteous and professional, Daniel (although he spells it much differently). My questions is how can I be charged for 7 plus hours of service when I was only there for 3 1/2 hou Daniel (although he spells it much differently). My questions is how can I be charged for 7 plus hours of service when I was only there for 3 1/2 hours?? He told me it would be 3, which was close. He explained that a trans 'flush' is NOT a good idea as it will circulate all the gunk and crap in the bottom, throughout the trans........ makes sense but doesn't make sense. I'll take his word for it. You washed my truck, sort of, there was still a ton of bugs on the front. More

I am purchasing my 4th truck from this dealership, and they have been nothing short of professional. they have been nothing short of professional. More