Hiley Audi Volkswagen Of Huntsville

My wife and I were looking for a used car and after visiting around 8 dealerships and car lots in the area, we ended up at Hiley. Andre helped us right away and was by far the most friendly and least p visiting around 8 dealerships and car lots in the area, we ended up at Hiley. Andre helped us right away and was by far the most friendly and least pushy salesman we met on our car shopping journey. He was also very knowledgeable of the Jetta we ended up purchasing. Matt was very helpful in finding the best financing deal for us and did an excellent job breaking down and explaining all of the prices and forms we had to sign. Overall, it was a very pleasurable experience. More

I want to say that before I met Steven Culver I loathed dealing with the high pressure car sales tactics. Steven by far has been the most congenial sale member I have ever dealt with. When I need another v dealing with the high pressure car sales tactics. Steven by far has been the most congenial sale member I have ever dealt with. When I need another vehicle I will be calling on Steven where ever he is located. My wife and I looked forward to the visit of picking up our new (Used but new to us) car and Steven made the visit uneventful. What more could some ask for? Thanks Russ More

Courtney was friendly, well informed, and courteous. He didn't push me into a sale and was able to answer all of my questions (or find the answers quickly)--he even asked me a few that I hadn't thought of didn't push me into a sale and was able to answer all of my questions (or find the answers quickly)--he even asked me a few that I hadn't thought of to ensure that I was purchasing the right vehicle for my needs and budget! I felt like I was working with a friend and I definitely recommend him to anyone buying a VW in the Huntsville area. More

My husband & I purchased a Jetta last March. We loved how everyone was so friendly & helpful. It was time for a service on the car so we took it to Hiley. My husband drove our 2nd family vehicle so we co how everyone was so friendly & helpful. It was time for a service on the car so we took it to Hiley. My husband drove our 2nd family vehicle so we could shop around Huntsville while the service was being done on the jetta. While we were there we test drove a Tiguan with Courtney. He was very informative. Also patient as my 3month old screamed for most of the test drive! (: Long story short...after alot of phone calls, waiting &financial figures I drove home in our 2nd VW....a Tiquan!! I love VW!! When it came time to buy a new car I wanted nothing but the Jetta. When it came time for a more efficient 2nd vehichle Hiley Huntsville VW was the only place we considered!!! We will be back!!! More

Good overall experience so far with this dealer. I did have to wait awhile to test drive the car I wanted as they didn't have a TDI with automatic on the lot the first couple times I came in. When I did have to wait awhile to test drive the car I wanted as they didn't have a TDI with automatic on the lot the first couple times I came in. When I did decide to buy, the were willing to work with me on price. In the end I was able to get a very competitive price on my new car and a fair deal on my trade in. Unfortunately, the first weekend I had the car the check engine light came on. It turned out to be a minor thing and I was able to drop off the car before work and pick up after lunch with the problem solved. More

My sales experience with Hiley dealership has been very positive. I am not a demanding or picky person, but I won't be lacking in doing my own research for a big financial investment as such. My sales asso positive. I am not a demanding or picky person, but I won't be lacking in doing my own research for a big financial investment as such. My sales associates might seem a bit inexperienced in showmanship, but I appreciated the fact that they are polite, communicates tastefully, and are sincere and helpful. I came to my purchase armed with knowledge about the vehicle, dealership reputation, and pricing and financing options. I was quite happy with my purchase at Hiley and impressed with the slate of young professionals that I dealt with. More

I PURCHASED A 2008 USED VW TOUAREG, FROM COURTNEY BROWN, HE WAS VERY KIND AND PROFESSIONAL,COURTNEY WAS ABLE TO ADDRESS, ALL OF MY QUESTIONS AND CONCERNS ABOUT THE SUV, I LOOK FORWARD TO WORKING WITH COURTN HE WAS VERY KIND AND PROFESSIONAL,COURTNEY WAS ABLE TO ADDRESS, ALL OF MY QUESTIONS AND CONCERNS ABOUT THE SUV, I LOOK FORWARD TO WORKING WITH COURTNEY AGAIN IN THE FUTURE. THANKS ANGELIA WOFFORD More

WE found everything to be exceptional at Hiley VW. Blake was extremely willing to be helpful in every capacity. We really appreciated the extra time he took to program our phones with the Bluetooth and set was extremely willing to be helpful in every capacity. We really appreciated the extra time he took to program our phones with the Bluetooth and set up the radio. He was also very patient going through all the paperwork. The financing person also took extra time in explaining warranty options and what was most affordable and appropriate for our economic and driving status. No one was too pushy. We decided not to buy from another VW dealership because they were too pushy. More

I was looking at Mazdas and the sales guy helping me was Kevin Belote. He was extremely friendly and knowledgeable on the Mazda line. While doing research I was also interested in the VW Jetta Sportwagen Kevin Belote. He was extremely friendly and knowledgeable on the Mazda line. While doing research I was also interested in the VW Jetta Sportwagen TDI. Although not quite as knowledgable on the VW cars (he primarily works the Mazda lot) he was more than willing to admit when he didn't know something and then go find it out for me instead of just giving me a fluff answer. I ended up driving the TDI along with a Mazda3 and a CX-7. He also kept my payment limit in mind and actively pursued the Mazda3 as it was the only car that was within the limit that I gave him as opposed to trying to upsell me on something else (like say a Mazda6). When I finally decided to go over my stated limit and get the VW Jetta Sportwagen, he and Adam worked with me to try to get that car under my hard limit. They were unable to do that so I ended up with a sedan TDI instead. Even after that there was yet another small issue on my part that they were willing to work through. All-in-all it felt like they were interested in making sure I got the car I wanted and not just selling me the thing that got the largest commision or the least amount of work for them. More

I purchased a new car from Hiley June 2010. I will say the car was less than perfect. It had some mechanical issues and was in the shop on a regular basis. It was not a good experience. It was finally the car was less than perfect. It had some mechanical issues and was in the shop on a regular basis. It was not a good experience. It was finally decided that the car would be bought back by the manufacturer and my money would be refunded. The whole situation made everyone defensive so nothing was getting done and I was beyond frustated. 2 weeks ago I got a phone call from Matt Meyer at Hiley, with a sincere, "I'm sorry", I decided that I would try again and purchase my replacement vehicle from Hiley. They have gone above and beyond what you would expect from a car dealership and I am so excited to get my new car, a Mazda 6. I can say without hesitation, if you buy a vehicle from Hiley and if you ever have a problem, they have the best service manager, Stan Fields, to help you get things fixed! More