Hiley Audi Volkswagen Of Huntsville
Huntsville, AL
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From the beginning Mr Long showed a no pressure interest in providing information I requested and facillitating the purchase process. I appreciate the quickness with which the whole transaction was conduct in providing information I requested and facillitating the purchase process. I appreciate the quickness with which the whole transaction was conducted and Mr Long's follow up to ensure all questions were answered and the ownership experience was satisfactory after the vehicle had been purchased. More
I wanted a newer car and found one at the Hiley Dealership. I had the pleasure of working with Louie Long. He was very helpful and friendly, and made my car buying experience quick and easy.. Thank Dealership. I had the pleasure of working with Louie Long. He was very helpful and friendly, and made my car buying experience quick and easy.. Thanks Louie!!! Nick C. More
My experience with the dealership was great. I ended up with the exact car I wanted for a great price. My salesman was great as were all the other people I worked with. with the exact car I wanted for a great price. My salesman was great as were all the other people I worked with. More
Great to buy a car from a dealer that is more concerned about keeping a customer for the long term; rather than just making a sale. The experience was not at all like the bait & switch crooks at Univer about keeping a customer for the long term; rather than just making a sale. The experience was not at all like the bait & switch crooks at University Kia (do not take a car and come back to sign papers the next day, promised interest rate will probably jump to >10%). Hiley Mazda never decieved me and was always truthful. They worked with me to purchase a new vehicle with the options that I wanted while staying in my monthly budget range. Thanks Louis for the 35+MPG, I’ll be sending more customers your way. More
Great experience! Once my Chrysler 300 Touring hit 58,000 miles, I had a decision to make: Should I continue to drive it, since it was a perfect car with new Michelins, or should I take advantage of the mile miles, I had a decision to make: Should I continue to drive it, since it was a perfect car with new Michelins, or should I take advantage of the mileage and trade it? In my quest I visited only three of the four dealerships in Huntsville that I knew to be reliable and well talked about. While the salesmen at the other two dealerships were friendly and knowledgeable, none compared to Tairon Payne (VW Passat) and Jeff McMillan (Audi). These two gentlemen were friendly, knowledgeable, helpful but not pushy. Tairon knew I was going to drive an Infiniti 37 and I loved its power, and I almost decided to forget the Passat. Later in the afternoon, Tairon called to ask how I liked the Infiniti. I said I loved it! Then he asked whether I would drive the V6 Passat to give the car one more chance. To be nice, I said yes, stating also that I wanted to check out the Audi, too. However, the only VW V6 on the lot sold 15 minutes before my arrival. Then I drove the 2.5L Passat once more and also the Audi. Jeff was friendly, helpful, and patient. I loved the Audi! I thought I had made my decision. But the next day, I tested the Passat again and had in the meantime talked to my friends at Johnson Foreign Auto and received reassuring words about the Passat with a good recommendation for the Audi as well but with the comment about how expensive it would be should something go awry. Well, with all that in mind, I again went with Tairon on a fairly long test drive of the Passat and liked it better the more I drove it. Then I drove the Audi and found I didn’t like it as much as the first time plus the extended warranty was out of my budget. Jeff and Tairon were as patient as any two salesmen could be. They were helpful, courteous, and knowledgeable. They may have laughed as I pulled out my measuring tape to measure the size of all the seats in each vehicle, since my 300 was exceptionally comfortable, but if they laughed, they did it quietly and who can blame them?! All in all, it was a great experience and I love my new VW Passat SE. I can highly recommend these fine gentlemen to assist you in the purchase of a car from Hiley. Tairon and Jeff, thanks for everything! And thank you Hiley for being here! Karin More
Louis was very informative both before and after the sale. He returned phone calls promptly and followed up to see if I was satisfied. He even met me in Cullman to deliver the car and explain its featur sale. He returned phone calls promptly and followed up to see if I was satisfied. He even met me in Cullman to deliver the car and explain its features. Since I live in Birmingham, this was very helpful.I recommend him highly. Ann Heitz More
Blake did a very good job of making us feel comfortable and the car was in tip top shape when we came in from out of state to purchase. We were very pleased with the experience and would definitely recomm and the car was in tip top shape when we came in from out of state to purchase. We were very pleased with the experience and would definitely recommend Blake to anyone purchasing a car. More
My whole experience with Hiley Audi was very pleasant starting with communications through email with Blake and then meeting him, having him discuss automobile alternatives with me (Audi A5 vs. A4); Blak starting with communications through email with Blake and then meeting him, having him discuss automobile alternatives with me (Audi A5 vs. A4); Blake meeting my wife, showing us an Audi A6 (with we eventually purchased), appraising her trade-in (Audi A4), test driving the A6, finalizing the deal, and signing the paperwork with Larry. The whole experience couldn't have been easier. More
The buying experience was very smooth - from price negotiation to delivery. Louis Long took the time to ensure that all our questions were answered and we left the dealership fully satisfied. negotiation to delivery. Louis Long took the time to ensure that all our questions were answered and we left the dealership fully satisfied. More