Hiley Audi Volkswagen Of Huntsville
Huntsville, AL
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Happy Customer Mike Reed was very helpful and knowledgeable. I was pleased with the way he handled my purchase. He was courteous, patient (because I was a first time Mike Reed was very helpful and knowledgeable. I was pleased with the way he handled my purchase. He was courteous, patient (because I was a first time buyer), and added no pressure. I am sending referrals. More
Thanks to Mike Reed! We drove to Huntsville from Birmingham for the purpose of looking at a particular color that the Audi dealer in Birmingham did not have on their lot. We drove to Huntsville from Birmingham for the purpose of looking at a particular color that the Audi dealer in Birmingham did not have on their lot. Looking at Hiley’s inventory on the Audi website, we were able to confirm they had the color we were looking for. The trip was intended to only confirm whether or not we liked the color before ordering our Audi in Birmingham. As we pulled into Hiley’s lot, we were warmly greeted and welcomed by Mike Reed. We were totally up front with Mike as to our reason for coming and that we had picked out a car to order in Birmingham, but just needed to confirm the color. He immediately located the car we had seen on the website and had it brought out front for us to see. After seeing the color, we confirmed we didn’t like it after all, and just started looking at other colors of various cars on the lot to help us decide the color we wanted. Even though Mike knew we weren’t there to buy a car, he allowed us to browse at our leisure, but remained available to answer questions and point out various cars and features on them. As it turned out, we ended up buying an A8 from Hiley’s. Mike’s outstanding customer focus played a major part in our decision. He’s very easy to work with and wants to be sure his customers are completely satisfied. We highly recommend Mike! He made our experience very pleasant. Thanks Mike! More
Very satisfied We had a very good experience with Hiley and salesman, Ernie Wright while purchasing a VW Sportwagen. No complaints about the experience of the purch We had a very good experience with Hiley and salesman, Ernie Wright while purchasing a VW Sportwagen. No complaints about the experience of the purchase or the vehicle itself. More
Thank you! Thank you so much Joel for helping me find a SUV that fit my family and I perfectly... the kids love all the room! You made it an easy process. Sorry Thank you so much Joel for helping me find a SUV that fit my family and I perfectly... the kids love all the room! You made it an easy process. Sorry if my driving scared you in any way... :) More
I bought a 1 year old car from Mike Reed Mike Reed answered my online inquiry almost immediately and even though I was buying a used car that was not an Audi or a Volkswagen, he went out of Mike Reed answered my online inquiry almost immediately and even though I was buying a used car that was not an Audi or a Volkswagen, he went out of his way to find answers to my questions about my Lincoln MKZ Hybrid. Mike, Melvin and Blake were knowledgeable, friendly and professional. My experience with Hiley Cars Huntsville was very good and I'll recommend them to anyone at any time! Thanks to all of you for a job well done!!! More
Employee Evaluation Mr. Reed was extremely professional, knowledgeable, and courteous. I trade cars on a regular basis with this trade being the best car buying experien Mr. Reed was extremely professional, knowledgeable, and courteous. I trade cars on a regular basis with this trade being the best car buying experience I can recall. Mr. Reed was most helpful while not being "pushy". He went above and beyond the expected. I would not hesitate to recommend Mr. Reed to future buyers. More
great experience Mike worked very hard to make sure I was satisfied and negotiated to get the deal I wanted. He made the whole buying experience smooth and stress free Mike worked very hard to make sure I was satisfied and negotiated to get the deal I wanted. He made the whole buying experience smooth and stress free. More
ask for Ernie Wright Ernie is the best. Only shop with his help. My car was in shop so he brought the car I eventually bought to my house to try out. Went through all ins Ernie is the best. Only shop with his help. My car was in shop so he brought the car I eventually bought to my house to try out. Went through all instrumentation in car and took time to make sure I understood. More
Hiley of Huntsville Recently bought a used VW Jetta from Hiley of Huntsville! Couldn't be happier with our car! Ernie Wright was a salesman, he was very helpful! Test dr Recently bought a used VW Jetta from Hiley of Huntsville! Couldn't be happier with our car! Ernie Wright was a salesman, he was very helpful! Test drove our VW and he also showed us several other vehicles that weren't even being showed yet! They were all very helpful and helped with financing. Was far and away the best dealer with visited and ultimately led to our purchase. No gimmicks or pushy sales pitches. Would absolutely recommend them if you're in the market for a new or used car! More
Dealing with Ernie Shirley thoroughly enjoyed the buying experience with Ernie and Adam and Blake. Ernie walked us through the various models of the Passat TDI. We tes Shirley thoroughly enjoyed the buying experience with Ernie and Adam and Blake. Ernie walked us through the various models of the Passat TDI. We test drove one and decided to buy. We had a great offer on a Honda Accord EX-L with NAV but Ernie got us just under the price on a great SE. Ernie was knowledgeable and low keyed, letting us make the decision. Thanks. We look forward to the same competence and friendliness in the service department at VW. Tom & Shirley Tenbrunsel PS: Honestly, it was easier to buy a car from Hiley than to open the email account associated with this rating scale!!!!!!!!!!! More