Hiley Audi Volkswagen Of Huntsville
Huntsville, AL
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Amazing deal from a very helpful sales team! This was our second car purchased from this dealership. They have always been patient and helpful with any questions or concerns we had. The salesman This was our second car purchased from this dealership. They have always been patient and helpful with any questions or concerns we had. The salesman took the time to answer all of our questions about the car's features and about financial concerns to make sure this was the right car for us. Buying a car can be a stressful thing, but from the first question we had until we signed the papers and got the keys to our awesome 2016 Maxima, they did everything they could to put our mind at ease and make it a great experience. More
Great help My purchase at Hiley Vw with Tairon Payne was great. I purchased one afternoon andin addition to the time he spent explaining that day. I was able to My purchase at Hiley Vw with Tairon Payne was great. I purchased one afternoon andin addition to the time he spent explaining that day. I was able to return the next day and he helped me with all the electronics. More
The right situation My husband, son, and I drove to Huntsville from Florence last Saturday, looking for a car. It had been snowing and it was brutally cold outside, but w My husband, son, and I drove to Huntsville from Florence last Saturday, looking for a car. It had been snowing and it was brutally cold outside, but we were in a tough situation. My Toyota Prius Hybrid was totaled in a car accident earlier this month, so we needed a replacement car FAST! We have a Passat, so we knew that Volkswagens were great and we had been leaning towards a Golf Sportwagen. My husband had been talking to different dealers about cars, so we had four dealerships on our agenda for Saturday. Hiley Volkswagen was our first stop. Tairon was a delight. He worked with us and made us all feel special. Everyone at the dealership went out of their way to take care of us. We decided to just go and see an Outback at Landers McLarty because my husband has wanted an Outback forever. We drove down there...and they were closed. The car was beautiful, but we couldn't get someone to come and work with us, so we left and went back to buy the Golf from Tairon! The weather wasn't ideal, but the Hiley guys were at work and willing to go above and beyond. We are so proud of our decision@ More
Good time to buy. Lucky I stopped in before I purchased a used Lexus. Great deal on a new car. I could not select Mazda on your survey. I don't want to write twenty-fiv Lucky I stopped in before I purchased a used Lexus. Great deal on a new car. I could not select Mazda on your survey. I don't want to write twenty-five words. More
My first car They were so patient. I love it here my dealer was fantastic and gave me a great deal. Mind you this was my first car, so I'm extremely pleased. Then They were so patient. I love it here my dealer was fantastic and gave me a great deal. Mind you this was my first car, so I'm extremely pleased. Then ygey filled my tank up which made it even better for me. More
Over the top professional I have purchased two new Mazda vehicles from Tairon, and I highly recommend him and Hiley for your next auto purchase. He is very knowledgeable, and I have purchased two new Mazda vehicles from Tairon, and I highly recommend him and Hiley for your next auto purchase. He is very knowledgeable, and professional throughout the complete purchasing process, and makes you feel like you are part of the Hiley family. The service department is excellent also! I will be returning to Hiley for my next new auto purchase. More
out of state trade and purchase Mike was cooperative and diligent through the whole process I had an out of state trade made a reasonable trade offer and a fair sales price on a cer Mike was cooperative and diligent through the whole process I had an out of state trade made a reasonable trade offer and a fair sales price on a certified Audi we negotiated the pickup and delivery price to all parties satisfaction I would call Mike on another purchase More
Friendly and Capable Tairon shows a lot of commitment to taking care of his customers. He does an excellent job explaining the details of the sale and really invests his t Tairon shows a lot of commitment to taking care of his customers. He does an excellent job explaining the details of the sale and really invests his time and energy into making sure you leave satisfied. More
GREAT SERVICE He was very nice and extremely helpful, he is a great salesperson! I enjoyed my experience with Mazda and I plan on working with them again. I love my He was very nice and extremely helpful, he is a great salesperson! I enjoyed my experience with Mazda and I plan on working with them again. I love my car! More
Awful service, horrible experience. Right from the bat, Sofia and the manager didn't think I was serious in buying an A4 or A3. They didn't want to let me test drive an A3. Maybe for my Right from the bat, Sofia and the manager didn't think I was serious in buying an A4 or A3. They didn't want to let me test drive an A3. Maybe for my age, they didn't think I could afford any of the cars. I had to ask Sofia 5 times if I could test drive one before she said she had to "ask" her manager if it was okay. Are you serious? Never have I been treated like this. Finally she reluctantly let me test drive one. I loved the A3 and was determined to buy one, despite rude service. However, I still wanted to check out the BMW 3, and never decide to buy a car the first visit, learned from past experience. We decided to talk price. She quickly said they couldn't go any lower than their e-price and refused to bargain with me. Everyone knows to not accept the first price, and what dealership doesn't engage in negotiation? Apparently the manager didn't think I was worthwhile either. So I told Sofia a price I would accept. She still refused. I told her if they changed their mind, they should call me. It wasn't my worst experience sadly, but ridiculous the way I was treated. You're a salesman and car dealership manager, belittling a young professional. More