
Hiley Acura
Fort Worth, TX
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897 Reviews of Hiley Acura
We purchased 2010 Acura MDX (certified) from Mac Churchill recently. We noticed one of the front break lights is broken one week after the purchase and promptly notified Paul (Our bad for not notici Churchill recently. We noticed one of the front break lights is broken one week after the purchase and promptly notified Paul (Our bad for not noticing it at the time of purchase). Paul told us that all lights should be covered as part of certification and bring the vehicle. We waited till we got the license plates and went-in to cover both the things after 2 weeks. But service people told us that the lights won't be covered. This time the explanation we got is since the front break lights are not mandatory for the state inspection they are not covered as part of certification. We expected they will take care of it with out any issues since only a week back we purchased it and informed them immediately after the problem was noticed. They didn't even bother to talk to us when we tried make our case. We were very disappointed. More
Kenneth Clark made my car buying experience great and everyone at Mac Churchill was very professional. I got the best deal from them and the service at Mac Churchill is outstanding. Thanks Kenneth! everyone at Mac Churchill was very professional. I got the best deal from them and the service at Mac Churchill is outstanding. Thanks Kenneth! More
Very Courteous Service. As soon as I drove up, I got service immediately with a smile and professionalism. The workers kept me informed often on the status of my vehicle and service and what the depart service immediately with a smile and professionalism. The workers kept me informed often on the status of my vehicle and service and what the department was doing each time. I really like the waiting area of this dealership compared to other dealerships I have used. It is quite large and the seating with the tables connected are very appropriate for the advanced technology of today where one can do computer work as well as other work and activities while they're waiting. The Large screen TV is a definite plus. Not to mentioned the sophisticated complimentary coffee/tea and breakfast/snack area which makes it even more a plus while waiting for your vehicle to get serviced. More
Once they were able to look at my car the diagnosis and work were very quick. Service advisor was very helpful and kept me up to date on everything. work were very quick. Service advisor was very helpful and kept me up to date on everything. More
We have now bought two Acuras from Chanon Ingles at Mac Churchill Acura. We bought a 2010 certified Acura TSX with Tech Package last July and felt so good about the purchase and the relationship we had bui Churchill Acura. We bought a 2010 certified Acura TSX with Tech Package last July and felt so good about the purchase and the relationship we had built with Chanon that we decided to upgrade our second vehicle to a new 2012 Acura TSX with Tech Package. Once again, Chanon held his relationship with us to a high standard and assisted us every step of the way. His relaxed and no-hassle approach made our decision process easy. Both my wife and I have felt very comfortable with Mac Churchill Acura from both a purchasing and servicing perspective. The only downside is that we live in Lawton, Oklahoma and the distance is a little much. Maybe they should set up another dealership here in Southern Oklahoma! More
Horrible, Lazy, Un Caring, Liars, Time wasters. We spent all day there for no reason, they tried to sell us a 1999 4 runner with scratches all over it. all day there for no reason, they tried to sell us a 1999 4 runner with scratches all over it. More
Let me start by saying, this was my very first new car purchase and I was a nervous wreck. I could not have asked for a better salesperson. Michael Weide is phenominal and worked very hard to ensure that purchase and I was a nervous wreck. I could not have asked for a better salesperson. Michael Weide is phenominal and worked very hard to ensure that I was completely satisfied with my purchase. He is very friendly and is an expert in the products he sells. We live 2 - 3 hours away and interacted with salesmen from nearly all of the Acura dealerships in Texas. Mr. Weide was certainly the most impressive and honest based on our personal research and therefore won our business. When I trade my new one in for an upgrade I will certainly request Mr. Weide as my salesman. More
Friendly service guy (Matt) who was concerned with our problem, advised us we had a recall and set an appointment for future repair. It's good to work with someone who is straight-forward and friendly, a problem, advised us we had a recall and set an appointment for future repair. It's good to work with someone who is straight-forward and friendly, and concerned. More
We received excellent service from our Sales Manager -- Mo. He did everything as promsised over the phone and even threw in a few accessories for free. On the whole we had a very pleasant experience at the Mo. He did everything as promsised over the phone and even threw in a few accessories for free. On the whole we had a very pleasant experience at the dealership. More
The experience at this place was hands down the worst of the worst. I would and never will deal with this dealership again. Truth be told they give a "tote the note" lot a run for their money. Shame on y the worst. I would and never will deal with this dealership again. Truth be told they give a "tote the note" lot a run for their money. Shame on you! More