Hiland Toyota

Excellent experience, no stress. The sales associate was fair, friendly, very knowledgeable, no-pressure. Amazing Customer Service skills. I would recommend to anyone looking to buy a The sales associate was fair, friendly, very knowledgeable, no-pressure. Amazing Customer Service skills. I would recommend to anyone looking to buy a new car, Thanks. More

Fast, professional, no hassle dealership. I came to the dealership for one vehicle in particular. Dave gave me to time to look at the car without any pitch or hassle even knowing that I intend I came to the dealership for one vehicle in particular. Dave gave me to time to look at the car without any pitch or hassle even knowing that I intended to test drive at other dealerships. When I decided that my choice was with Hiland, the staff worked quickly to get me a great financing deal and had me all ready to sign and drive by the time I returned to the dealership. It was perhaps the easiest auto transaction I have ever had. More

Great sales people & great service dept I have purchased 4 vehicles from Hiland and will not go anywhere else if & when I decide to buy another new vehicle. I like the people I have dealt wi I have purchased 4 vehicles from Hiland and will not go anywhere else if & when I decide to buy another new vehicle. I like the people I have dealt with in the service dept. I have never had a problem with anyone in the sales dept. I have in the past shopped around and know for certain I am getting the best deals at Hiland. More

Buyer beware. Bought new 17 Tacoma. Window rattled from day one. In Hiland shop over 6 times in the past 13 months. There was no fix from Hiland. Hiland Toyota Bought new 17 Tacoma. Window rattled from day one. In Hiland shop over 6 times in the past 13 months. There was no fix from Hiland. Hiland Toyota service manager told me that it was just the nature of the Beast. Hiland General manager asked me to promise him I wouldn't show up with a gun. Who talks that way to customers. Smart Toyota fixed my window the very first time. Smart Toyota treated me with the utmost respect. Thanks to all from smart Toyota that helped me. More

Bad service I just want to let Joe in repair service and the service manager know that ur service is NO LONGER REQUIRED! I came to get heater fixed and Joe the s I just want to let Joe in repair service and the service manager know that ur service is NO LONGER REQUIRED! I came to get heater fixed and Joe the service man told me I just need to turn the button on high and not touch auto or sync! Joe is NOT a repair man! My car didnt get cked second time and Joe asked if I felt comfortable backing out! I was so mad that they didnt xx it I backed out and hit the post in the garage! Talked to service manager! Wouldn't xx further if did more detail would cost! I just bought the car in March or April and a warranty and extended warranty but service man didnt feel it warranted that! So I called Smart Toyota to get appt! My heat was on for a half hour and not even warm! They cked and I have heat at 74 or 76 now!! I bought 3 Rav 4s from Highland and respect should come with the service! Joe is a service person and should have put it in for repair!! Its ok! Because I am going American made! Also to a dealer that wants my business and return business! Which u will no longer get because of your service person and service manager! I referred people to u and have called and told people to go to Smart or buy a Fird or Chevy!! More

Great Customer Service Terri kept me informed. She was very appreciative that I came to Hiland Toyota to have my car serviced and made me feel valued as a customer. Terri kept me informed. She was very appreciative that I came to Hiland Toyota to have my car serviced and made me feel valued as a customer. More

Commissions over Customers! Dealership cares more about their commissions than their customers. Buyers beware! Once they have your money, they lose your name and number! High p Dealership cares more about their commissions than their customers. Buyers beware! Once they have your money, they lose your name and number! High pressure sales in order to close a deal fast in the middle of the week. After ONE day of driving, finding that the ergonomics of the car caused back and neck pain due to osteoarthritis/osteoporosis. Sent email and left 3 voice mail messages for Finance Manager and General Manager. Called the Salesman who said too bad, and wondered what I was going to do now and offered no solution or options. He advised Finance manager would not be in until 11 am. By 12:30 pm I still had not been contacted by anyone from the dealership. Called again, asked if GM was in and told he was out for the day. Then why put me through to his voice mail? Finally put me through to Finance manager who said to come in next morning. Went in later that day, found out GM would not be in until middle of following week! Ultimate response, you drove it off the lot, it is your car! We are not in the business of returning cars! Sorry your hurting but that is your problem! Well, the dealership down the road took care of me and my credit union, insurance agency, coworkers, family, and friends all are aware of the circumstances. And so will many others! More

Excellent service, very honest and professional Hiland did an excellent job in repairing my car. They are very honest and very professional. This is a very well managed dealership!° They went above Hiland did an excellent job in repairing my car. They are very honest and very professional. This is a very well managed dealership!° They went above and beyond to find the problem and repair it. More

Buyer Beware I purchased a used Toyota Tacoma which this dealership put a new frame under.In 3 weeks time ball joints need replaced as well as a wheel bearing.The I purchased a used Toyota Tacoma which this dealership put a new frame under.In 3 weeks time ball joints need replaced as well as a wheel bearing.The roof of the truck has rust which they tried to hide with black car polish the bill for repaint of the roof is $1800.00.They should be ashamed of themselves for selling vehicles like this.Never ever buy anything from them they will definitely screw you. More

Love Hiland Toyota I have always had positive experiences at Hiland. We've bought 4 years from them, and could not be more pleased. John Augustine and Gene are such nice I have always had positive experiences at Hiland. We've bought 4 years from them, and could not be more pleased. John Augustine and Gene are such nice sales people--no pushiness, which is a turn off to me. Joe Eckman is a great service person. I am always treated well. More