Hiland Toyota

STAY AWAY from this dealership! I contacted the dealership via email, in good faith, and in hope that I would get the information I needed. I got an email from William Long asking I contacted the dealership via email, in good faith, and in hope that I would get the information I needed. I got an email from William Long asking me what questions I had. I proceed to submit the questions and hope that everything would be answered to. I explicitly stated that I wanted all the information since I live far away. William comes back and wants my phone number. I inform him that I cannot talk at that time, but that I would call ONLY once I reviewed the information that I requested. William messages back, and tells me to call him when I wanna talk. I do not think that this is a comprehension issue, I think that this is a classic scam tactic that shady dealerships use. There is ZERO reason why a dealership would not share basic information such as a service record, information about fees, negotiability of the price and what loan options they honor. Further, if a dealership is unwilling to send you an invoice of the total price of the vehicle, just avoid it, because they most likely have hidden fees that you cannot remove. STAY AWAY, find a reputable dealership that cares about customers and is transparent throughout the entire process. More

I've done business with Hiland Toyota before. .. the salesperson "Aubrey" was most helpful .. and personable. .. the salesperson "Aubrey" was most helpful .. and personable. More

Have a nice waiting area and the gentleman that checked us in was very nice and courteous us in was very nice and courteous More

Bottom line, top quality dealership and services department! Sales staff like Eddie Morales, in the service department Randy Duncalf, and the rest of the employees. They all worked with me for my au department! Sales staff like Eddie Morales, in the service department Randy Duncalf, and the rest of the employees. They all worked with me for my automotive needs. I purchase all my Toyotas and have them serviced at Hiland. No “scerwjacks” feeling there, like u get at Smart Toyota. More

Excellent customer service. Actually made buying a car a great experience! Would recommend to anyone! Actually made buying a car a great experience! Would recommend to anyone! More

Highly recommend Hiland Toyota for their top notch dedication to their customers' satisfaction and equipment reliability! dedication to their customers' satisfaction and equipment reliability! More

The service department went above and beyond on the repairs to my vehicle!!! Very satisfied with their work!!! repairs to my vehicle!!! Very satisfied with their work!!! More

Have always gotten great service from Hiland! Very friendly staff as well. The service dept. does an outstanding job. Very friendly staff as well. The service dept. does an outstanding job. More

Had a very bad post purchase experience with the preowned vehicle that i purchased in Jan 2022 (6 months back from writing this review). i Complaint about the engine light on problem within few days of purch vehicle that i purchased in Jan 2022 (6 months back from writing this review). i Complaint about the engine light on problem within few days of purchase. Sales team told me to connect services team, response received was not satisfactory.. was told that staff is not available and you can show your vehicle anywhere else.. I trusted toyota sales for a quality preowned vehicle that will not have any issues, having spent significant amount in times of high price of preowned vehicles. I have to spent additional 600$ to fix issues and more issues keep coming up. It was not expected of you Hiland toyota. More

They followed up and answered all my questions. Because of wait times and distance from us I won't be pursuing. Because of wait times and distance from us I won't be pursuing. More