Highline Motors
Bellevue, WA
Is this your dealership?
1 Review of Highline Motors
2013 CRV-EXL, bought. Found RUST everywhere, tranny problem Contents of Certified letter sent to Highline Motors: As you are aware, the CRV that I purchased from you 2016 for $xx,000 plus tax has had significa Contents of Certified letter sent to Highline Motors: As you are aware, the CRV that I purchased from you 2016 for $xx,000 plus tax has had significant problems. At the time of purchase, you verbally assured me that it was still under warranty, and that, if there were issues, it would be covered. Immediately after purchase these issues surfaced: • the tires needed replacing • the oil needed changing • the brakes were replaced (by your mechanic, but I paid for it) • the transmission has been worked on twice – once by your mechanic and then corrected by Honda Northwest • the undercarriage had significant rust which you said your company would eliminate by sanding and added a protective film, which I have since been told is not feasible as rust cannot be eliminated once it has started • significant rust was found on the underside of the passenger seat • the transmission idles strangely Currently, these new issues are presenting themselves: • the hatch brake light is going out • the brakes are sticking • the starter is having problems • there is a new leak originating under the motor • the windshield wipers do not sit on the windows correctly nor wipe the rain correctly. This is still going on after your mechanic had fixed it and new wind-shield wipers were installed. The local Honda dealership has explained that the vehicle is was NOT under warranty because the car was put into service in 2012 – which as a seller you would have known. So most of these expenses have been paid for by me. We are have a theory, not proven, that based on the registration and dates, it was involved in a hurricane. Than would explain all of the RUST, electrical problems, etc. More