Highline Auto Sales
Willowbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Best car buying experience ever We had such a wonderful & easy experience purchasing a vehicle. Alex made our car buying experience fun!! I will definitively be coming here for my ne We had such a wonderful & easy experience purchasing a vehicle. Alex made our car buying experience fun!! I will definitively be coming here for my next car. I recommend anyone to come here for an easy, hassle free, car buying experience! I'm in love with my new Lexus!! More
Buyer Beware of this company Based on my experience, BUYER BEWARE WHEN DEALING WITH THIS FIRM. I drove in to see a car this firm had advertised. I was actually looking f Based on my experience, BUYER BEWARE WHEN DEALING WITH THIS FIRM. I drove in to see a car this firm had advertised. I was actually looking for a diesel model but not finding anything on the market. The dealer presented this car as a clean car, in good working order with no history of accidents. I purchased it for $24,500.00 plus taxes etc. However, when I took it to the Mercedes-certified mechanic who has been servicing my cars, he found about $700 of repairs that needed to be made. Within the first month I owned this car, I hit something in the road that caused about $2800.00 of damage under the grill and radiator area, though the damage was not significant enough to cause any indicator lights to come on. I only learned about it when I took it in for regular maintenance work. I reported this to my insurance company and they treated it as an accident. I had my mechanic repair the damage with Mercedes-certified parts. Shortly after that, the diesel model I was hoping to buy came on the market and I knew I would be selling the car from this dealer. I thought since this dealership knew the car, they might be willing to give a fair price to sell it back to them. I was hoping to get $22,000 realizing there had been damage done, although it was fixed as good as new. I told them about the damage and after knowing this they told me they would pay $21,000-21,500. I thought this was close enough to my hoped for price, so I took a day from work and drove the five hours in to Burr Ridge to sell the car back. I was honest upfront and showed them the paperwork for the damage that was repaired. They told me after driving the car that it had transmission damage. I knew this was a bogus claim and so did they. I know this is an often used ploy. If there had been any transmission damage, my mechanic would have repaired that along with the other damage. I know cars well enough to recognize transmission problems, and this had none of those issues. They told me they would give me $19,000 for the car. This did not seem fair or satisfactory to me. They told me to go to CarMax as CarMax would pay the full value. They gave me specific instructions to say nothing about the repairs that had been done. Interesting-- right?? As it turned out, the conversation at CarMax never even got to the point at which disclosure of my incident with the car was appropriate because the first thing that happened there was them pulling up a report that revealed this car had been in an accident in 2014 - a fact NOT disclosed by High Line Auto Sales. CarMax offered me $18,000 for the car , based on the 2014 accident report. Since I had the offer from High Line for $19,000, I went back there. When I got there, the sales manager confirmed the offer of $19,000. However the owner would not do that. He said $17,000. We finally agreed on $18,000. The owner and sales manager were laughing and smirking to each other the whole time they were writing out the check. At that point, I didn't want to put any more time into it. To cap this off, when I got home that night, I saw that car posted on their inventory priced at $23,995.00. There was no mention of transmission problems, or the two accidents they were now aware of on this car. As of this posting, it is being presented as a clean accident-free car.. Thus my comment-- BUYER BEWARE I will contact the Illinois Attorney generals office to make them aware of my experience. I will also check to see if the Better Business Bureau has any interest in hearing this story Gary More
Bad experience Worst experience ever they told me I would e able to be financed for a Mercedes C300 Very rude sales people they never got back to me. I had to be cal Worst experience ever they told me I would e able to be financed for a Mercedes C300 Very rude sales people they never got back to me. I had to be calling them to know what was going on for two days. I had put a deposit for $500 and was going to have it financed and they said they couldnt finance it. I could've payed cash for it but he just said we cant finance it we will refund your money ok and tried to cut me off so I told the manager you sold the car because its not on the website he said it had a problem And couldnt be sold. What a cheap lie they couldve told me they sold it I lost another deal to get this one, so disappointed. I thought they were professional but I guess not. More
Best car buying experience ever! Unbelievable service in buying a jag for our daughter. Gus is the best car salesman we've ever come across. We weren't buying one of their more expe Unbelievable service in buying a jag for our daughter. Gus is the best car salesman we've ever come across. We weren't buying one of their more expensive cars but we were treated so well. Everyone there is friendly and made it a pleasure to do business with them. The car was a fantastic deal too. We will definitely be buying our next car here! We came from out of state and they held the car for a couple of days with a $200 deposit until we could get there, but still no pressure because they offered to give us back the deposit if we didn't want it once we drove it! More
Amazing Team of Guys Bought my Audi coupe from Bekim, Mo sales manager did everything he could to get me the best price and make sure that I was happy! Allen in financing Bought my Audi coupe from Bekim, Mo sales manager did everything he could to get me the best price and make sure that I was happy! Allen in financing went above and beyond. They are a fun and family like group. I never once felt pressured or like my interest was 2nd to their sale. Thanks Guys for everything!! Best experience ever buying anything. My husband came with today and we met Alex sales and he personally walked us through the lot just showing the cars and telling us all about them. No side glances. We will definitely be back for another car. Selection and prices are unbeatable.🤗?? More
Best experience at a car dealership ever Unlike any dealership I've ever been at, High Line Auto sales was customer service centered, friendly, attentive, and straight forward. If you're in t Unlike any dealership I've ever been at, High Line Auto sales was customer service centered, friendly, attentive, and straight forward. If you're in the market for a luxury vehicle, you MUST check out High Line Auto sales! More
Great friendly atmosphere. I was very pleased with my experience. Sam was very professional and helped me out on my car buying experience. I would definitely recommend this deal I was very pleased with my experience. Sam was very professional and helped me out on my car buying experience. I would definitely recommend this dealership. Very good customer service. More
Very pleased If anyone is looking to buy a car go to Highlands Auto Sale I highly recommend it I have spoke with Sam very professional and friendly answer all my q If anyone is looking to buy a car go to Highlands Auto Sale I highly recommend it I have spoke with Sam very professional and friendly answer all my question was very helpful More
Best First Car Experience They had the perfect car I had been looking for, a Mercedes C300 4 matic in white. They delivered it straight to my door step, even with cute little They had the perfect car I had been looking for, a Mercedes C300 4 matic in white. They delivered it straight to my door step, even with cute little bows inside! The management and employees were so helpful, I would recommend them to anyone! More
Great Experience! Great experience. I found a beautiful Mercedes E550 4matic. Gus and Moe helped me. The car checked out at my mechanic just needed a few minor maintena Great experience. I found a beautiful Mercedes E550 4matic. Gus and Moe helped me. The car checked out at my mechanic just needed a few minor maintenance items they took care of no problem. Fair price, clean car, easy process. I highly recommend! More