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Highland Park Ford Lincoln

Highland Park, IL

4.9
132 Reviews

1333 Park Avenue West

Highland Park, IL

60035

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Showing 132 reviews

January 01, 2021

Service was done multiple times but repairs are never fixed even though they say they were fixd. I been in for service over a dozen times More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou
Feb 11, 2021 -

Highland Park Ford Lincoln responded

Brad, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Highland Park Ford. Please give us a call at (847) 433-7200 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

December 05, 2020

Amazing dealership and Matt is definitely the person who can help you with the best deal. I am very satisfied with my new car and will definitely recommend to other people. More

by angel_arsov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sales
Feb 11, 2021 -

Highland Park Ford Lincoln responded

Hi, thank you for your kind words about Matt and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2020

Very impressed and beyond elated about my purchase. The sales team were great . They ere more than patient with me and my father in-law. My first nice car but not my last. Thanks a million to the whole sta More

by denniswalker44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bill
Nov 16, 2020 -

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! At Highland Park Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 04, 2020

He applied several lenders with my SSN without asking my confirmation and affected my credit score. I only said just one application is enough. His name is Matt Price but he is very kind More

by Msln
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Price
Sep 10, 2020 -

Highland Park Ford Lincoln responded

I do apologize for any miscommunication between you and your Sales Consultant. It is customary to try to get customers the best rate, however in order to better understand this situation and help resolve any concerns you may have, please call our Client Relations Manager at 847-433-7200.

August 12, 2020

very good salesman Cordale took care of everything it is a very good place to purchase a Lincoln vehicle. Only issue is its too far away from home. The vehicle has an issue with the check engine light More

by funeral director
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
July 22, 2020

HP Lincoln Rocks Marty and Sussana were amazing. They listened, were patient and ultimately found me the exact car I needed for a great price. No pressure. Nothing More

by satisfied 2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sussana
June 12, 2020

friendly knowledgeable people who always treat me honestly both barry Jacobson and Chuck Benkiel are excellent guys to do business with and I always feel extremely comfortable dealing with them More

by abstarkston
Recommend Dealer
Yes
Employees Worked With
Chuck Benkiel,Barry Jacobson
March 16, 2020

Amazing customer service I had a great experience with this purchase. The manager was Matt Price. He was very kind and was able to finish documentation and hand over the car i More

by usveteranslimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT PRICE
February 14, 2020

just what i need thank you for your attention and we will see you soon to get another Lincoln, just what i was searching you provided for me , thanks again More

by emiro159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Price
January 31, 2020

Best Dealer You can never go wrong with a purchase from Highland Park Ford & Lincoln. My family has purchased new and used vehicles from this dealership. The pr More

by J Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Price and Jesse Morzy
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