Hickory Used Car Superstore

My wife and I have been looking for the past couple months for a vehicle. We have got approved at other dealerships (crossroads and gastonia nissan) but they said we had too much negative equity. Thu months for a vehicle. We have got approved at other dealerships (crossroads and gastonia nissan) but they said we had too much negative equity. Thursday Feb.14 we thought we give it one more shot and so happen Hickory Used Car Superstore had some good vehicles and good pricing. We stopped in and was greeted by Lance Spencer he was very friendly and great salesman. We test drove a dodge and it just was not going to work for us. So Lance went and got Corey finance manager he came out and talked to us and seen what we was interested in and we told him a truck or SUV V8 or desiel 4x4. My wife and I told Lance and Corey we would come back later and look some more. We thought it was going to be like any other car lot. Lance was straight up and asked what was the chances on us coming back and we told him not to good, I was going to be honest with him. That right there told me that he was a good salesperson because he asked it truly meaning it and as we walked back to our car Lance was talking to us and my wife told him how we was treated so poorly at other car lots. Lance asked if we would hold on a minute and let him get Corey again and we said okay. Corey came back out with Lance right away and my wife told Corey about the other car dealers and how they had shotgun our credit out there messing it up and right away Lance and Corey said that aint right. We went on talking about the payment range we was wanting and Corey told us the price range we would need to be in and said he was going to look on the computer at the other lot for us and Lance showed us a couple that they had on their lot and we picked out a GMC Sierra 1500. Lance told us to test drive it and see what we thought so we did. When we got back They asked how did we like it and told him we liked it and what would have to be done for us to make a deal. We asked if they had anything else keeping our options open and Corey said he has a Yukon in the back and he took us back to look at it and we loved it. So Lance went and got the application started and Corey was asking about our trade we had to bring back up there. We took the trade back up there and they had the Yukon ready for us to test drive. When we got back with the test drive Lance asked us how was it and we told him we wanted it. Corey came over and told us he was going to send it to two to see if they would do the deal beacause he didn't want to hurt our credit anymore than the other car lots did. Corey seen where we already had our trade financed through Telco Credit Union and said he said they was just starting to do business with Telco so he was going send it to them the next morning first thing we would be the first ones they would send to them for business. Corey said he was positive he could get the deal done with them. He said him or Lance would call us around lunch and let us know either way and they did what they said they would and called and said they had the deal and told us what we need to do. Lance said he would call us first thing the next morning to keep us inform since telco was already closed we couldn't get everything done that Friday night.. Saturday moring Lance called at 8:24 am and told me to come pick p the Yukon that the other finance manager said to come get on a dealer tag till Tuesday when Telco opened and we could finish the paper work up. During our visits to the dealer the entire sales staff was very friendly and alot nicer than other dealers we had talked to. They made us feel like part of the family. With people like Lance and Corey we would do more business with them in the future. If I owned a business I would diffently want people like these two working for me because I know they would help get the job done and succeed. More

All employees I worked with were positive, friendly, and professional making the purchase of my truck a positive experance. I will recommend Hickory Used Cars to others. professional making the purchase of my truck a positive experance. I will recommend Hickory Used Cars to others. More

I had the most amazing shopping experience from beginning to end with all departments of Hickory Used Cars Super Center!!! The pricing was way below Blue Book, and I love the Mitsubishi Endevour very much!!! to end with all departments of Hickory Used Cars Super Center!!! The pricing was way below Blue Book, and I love the Mitsubishi Endevour very much!!!!! Completely satisfied!!!! Free Tank of Gas was a major plus too! More

I can't say enough about the team at Hickory Used Car Superstore. Everyone is very friendly, helpful and professional. I went to Bruce to purchase a used Volvo XC90. Through out the process I worke Superstore. Everyone is very friendly, helpful and professional. I went to Bruce to purchase a used Volvo XC90. Through out the process I worked with him, Ben, Ron and Caleb. Everyone works together to make sure the entire process is efficient and painless. I went into the dealership with financing in hand. They were able to beat the rate I had. Pricing for the vehicle was appropriate and fair. The service department happily fixed the few items I noticed during the test drive. I will and have recommended this dealership to several friends. Great buying experience. More

Everyone was awesome to work with at Hickory. Being an out-of-state buyer they bent over backwards to make sure that everything was done right. This is the second vehicle I have purchased from Hickory, out-of-state buyer they bent over backwards to make sure that everything was done right. This is the second vehicle I have purchased from Hickory, and if I am in the market for another vehicle I will definitely be back. Awesome dealership!! More

The best and easiest car buying experience ever. Did not spend hours working on a deal, but only a few minutes for the entire process. Gaither was great to deal with and Bruce has been great to deal with fo spend hours working on a deal, but only a few minutes for the entire process. Gaither was great to deal with and Bruce has been great to deal with for years. I will refer everyone that I know to this dealership. More

I had got a car back in july for my daughter well short I had got a car back in july for my daughter well short of story igave my daughter my 2011 kia rio and itook the ford car well I needed afour wheel I had got a car back in july for my daughter well short of story igave my daughter my 2011 kia rio and itook the ford car well I needed afour wheel drive so iwent back to rhonda mcdonald my sells lady she was very kind and friendly and helped me find afour wheel drive iwANTED ATURK BUT I ENDED UP WITH A2003 GMC ENVOY AND RHONDA WORK VERY HARD TO GET MEWITH ABANK AND A PAYMENT ICOULD MAKE IM GLAD IWENT TO HICKORYUSED CAR SUPER STORE RHONDA WENT OUT OF HER WAY TO MAKE SURE I LIKED THE SUV BY FOLLOWING TO SEE HOW ILIKE IT AND THE SERVICE AT THE STORE RHONDA IS AVERY LADY AND YOU ALL ARE LUCKY TO HAVE SUCH AGOOD LADY WORKING FOR YOU SHE WENTOUT OF HER WAY TO MAKE SURE THAT ILIKE THE SUV AND I DO LOVE DRIVEING IT WILL SEND PEOPLE HER WAY AND I WILL RETUR N WHEN INEED ANOTHER CAR DANA MILLER FROM HICKORY NORTH CAROLINIA 1-30-2013 More

This was a very smooth transaction. I will recomend them to all my friend. I will do business with them again. good luck with your fishing. to all my friend. I will do business with them again. good luck with your fishing. More

Ben munday took care of us when it came to getting my mustang i had some issues throughout the process and been found a way to surpass all of it. They got me the best deal possible. And i would reccomend mustang i had some issues throughout the process and been found a way to surpass all of it. They got me the best deal possible. And i would reccomend ben to anyone becausr he is not pushy. He makes the car buying smooth and easy. Thanks to ben and all the others were great. Definitely a place i would recomend to anyone to buy there next car! More

I recently moved to the Hickory area from Alaska. I was in need of a new vehicle. I began my search at Hickory Used Car Superstore. After being made to feel like I was at home and test driving several vehi in need of a new vehicle. I began my search at Hickory Used Car Superstore. After being made to feel like I was at home and test driving several vehicles Lance and David got me set up in a great Jeep Wrangler. Not only was the entire staff friendly esp my dealer Lance and David but the GM Bruce staid late into the night 3 days before Christmas to work out the numbers to ensure I got the best price and deal for my Jeep, From start to finish the team at Hickory Used Car Superstore did a great job. Caleb who runs the Service Dept will literally do all he and his team can do to ensure complete satisfaction with your vehicle. If he cant find the answer he doesnt stop until he does. I will be back for my next vehicle. More