Hickory Used Car Superstore
Hickory, NC
Filter Reviews by Keyword
By Type
Showing 402 reviews
I live in Columbia, SC and had been looking for a vehicle via the internet. I found what I was looking for at Hickory Used Car Superstore. They responded promtply to my inquiry and were responsive to my qu via the internet. I found what I was looking for at Hickory Used Car Superstore. They responded promtply to my inquiry and were responsive to my questions. They were professional and very courteous. Ben, the salesman, was not pushy but instead attentive and accommodating. Good customer service is hard to come by, but great customer service is almost unheard of these days. Thank you Ben for the great customer service! More
corey and ben were great....answered all our questions and were very professional.didnt get the old used car sales pitch like all the other dealerships...wasnt pushy at all and we purchased the car we wan and were very professional.didnt get the old used car sales pitch like all the other dealerships...wasnt pushy at all and we purchased the car we wanted and that was top priority to them,if you dont buy a car from hickory used car superstore your just wasting your time and money elsewhere!!!!!!! ana in finance did such a great job getting us a low rate and a payment we could afford. More
Went to look at an 2007 Navigator they had for sale. I spoke with Bruce first who left me in the capable hands of Ben Munday. We drove from Greensboro, NC which is about an hour and a half away from their spoke with Bruce first who left me in the capable hands of Ben Munday. We drove from Greensboro, NC which is about an hour and a half away from their store, but they rolled out the carpet. They had the vehicle waiting on us and let us test drive it for as long as we wanted. We were paying cash and were upside down on our trade-in so they overallowed about 2,000 grand on the trade. They were very nice and bent over backwards to make the deal. In the end we were too far apart on the price due to our negative equity, but I would not hesitate to contact them in the future about purchasing another vehicle. Thanks so much Ben and Bruce, you guys sell cars the way they should be sold!. More
I was recommended to Ben by a friend of mine. We went to the store after a long three weeks of shopping and finally come to a place that felt like home. Ben made the experience very convenient to my time an the store after a long three weeks of shopping and finally come to a place that felt like home. Ben made the experience very convenient to my time and not the usual "pushy" sells pitch. I felt like he was on my side more than the dealership, which may not be what you want to hear, but what every buyer wants. I want to say thank you for the appreciation of feeling like a valued customer. Did I mention that all this took place in one day, even with my mother ( who the car was for ) even came up to test drive the vehicle. More
Ben was great the entire process, excellent service the whole way, and I would highly recommend this dealership to all my friends. Thank you for the excellent service whole way, and I would highly recommend this dealership to all my friends. Thank you for the excellent service More
Lance, was a pleasure to work with. He was open and honest and worked with me. We had visited the dealer ship several times to browse the selections and compare prices around town. Never was he pushy honest and worked with me. We had visited the dealer ship several times to browse the selections and compare prices around town. Never was he pushy and was always helpful each time. Corey and Bruce helped to crunch the numbers so I got the best deal. Thank you very much we love the new ride. More
Very pleasant experience. No high pressure tactics. Brian Lackey went out of his way to help us. We traveled a long way and the vehicle was just as described. Thanks Lackey went out of his way to help us. We traveled a long way and the vehicle was just as described. Thanks More
David Parsons was very helpful, patient, and knowledgeable. All the staff, both sales and service, went out of their way to make sure we were satisfied with our purchase. We were given accurat knowledgeable. All the staff, both sales and service, went out of their way to make sure we were satisfied with our purchase. We were given accurate information in a straight forward manner. More
My wife and I stoped in at closing Saturday night. It was snowing, cold and extreamly windy out. The doors where lock because they just close. I asked to see a truck quickly and the man who helped us was Lan snowing, cold and extreamly windy out. The doors where lock because they just close. I asked to see a truck quickly and the man who helped us was Lance Spencer. He said no problem. We return on Monday morning short of time to test drive the truck and walked out that afternoon with our new ride. Lance and brian where extreamly nice and helpfull. They went above and beyond to make us happy,and answear all questions that we had. This was the best expireance my wife and I have ever had at a dealership. THANK YOU THE SIZERS More