Hickory Used Car Superstore
Hickory, NC
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We were welcomed right away to come and search for a vehicle in our price range and were able to find something that we liked right away. Lance took us out on a test drive and we were pretty sold on it vehicle in our price range and were able to find something that we liked right away. Lance took us out on a test drive and we were pretty sold on it once we found out we could get a decent trade-in on our car. Lance and Corey were both professional and very friendly and helped to get things done for us very quickly. We weren't even planning on purchasing that night, but it just worked out that way. Thanks guys. More
I'm not the most outgoing person but everyone at Hickory Used Car Superstore made me feel at ease, Lance did a great job working with me to get the car I wanted. I would like to thank everyone at th Hickory Used Car Superstore made me feel at ease, Lance did a great job working with me to get the car I wanted. I would like to thank everyone at the dealership they were all very friendly and they all worked hard to get me into the car as quickly as possible. More
Brian was great throughout the whole process - worked with me via phone on price and such before I made the drive to see the vehicle - it was in as good of shape as promised - Corey got me all hooked up with me via phone on price and such before I made the drive to see the vehicle - it was in as good of shape as promised - Corey got me all hooked up on the financing with an even better rate than I was expecting and Ana closed it all with the paperwork - great experience! More
Great, hard working staff. They were very willing to do everything in their power to get me an excellent truck! I appreciated all of the care taken to find a vehicle and making the process as quick and pa everything in their power to get me an excellent truck! I appreciated all of the care taken to find a vehicle and making the process as quick and painless as possible. More
I contacted the dealership via online chat and they immediately got back to me through email. The negotiation process was not the usual run around nonsense that you would usually experience at a dealer immediately got back to me through email. The negotiation process was not the usual run around nonsense that you would usually experience at a dealership. I told them what I wanted to pay for the car and they worked with me. They got me approved almost right away, and an amazing rate and payment. We did this all through email and phone calls because I live in Greenville, SC...about 3 hours away. You may think I am crazy to travel that far for a good deal, but it was not just the deal...it was the friendliness and customer service. When we got the the dealership my dream Nissan Juke was all ready to go (with balloons on it!!) Lance greeted us and was so great the whole time. Took care of us every step of the way and we were in and out because they knew we had a long trip. Now I used to sell cars and I have to say this was the way car buying SHOULD BE!! Coming from someone who hates to buy cars, and who used to be in the business, this dealership has got it all! It is worth the trip and worth every penny spent! CHEERS TO HICKORY USED CARS SUPERSTORE!! More
We came back to the Superstore after purchasing our last vehicle from Corey at Everett's main lot in Hickory about 18 months ago. Our second vehicle died on us unexpectedly, so we had to find something to r vehicle from Corey at Everett's main lot in Hickory about 18 months ago. Our second vehicle died on us unexpectedly, so we had to find something to replace it fast. I'll admit, the Superstore wasn't our first stop on this shopping trip this go around, but it should have been! Our last experience with Everett's was awesome, so I don't know why I bothered looking anywhere else. This time we worked with Rhonda, who was quick to get us into a few choices of vehicles that were in our price range and met the criteria we were looking for. She was upbeat and energetic, even on a dreary, cloudy day. We found our car fairly quick, and thanks to the diligence of Ana and Corey(now the sales manager), they were able to get our payments where we needed to be. I'm not the only one in my family that has purchased from here, and I make it a point to send anyone I know who is looking for a new vehicle to check with the crew in Hickory at the Superstore first, because they'll probably save you a whole lot of driving and time! More
The sales dept was very helpful and friendly. I told them what I wanted and my price range and they worked with me and I left in my new (used) car with the payment I wanted. All the staff chatted with them what I wanted and my price range and they worked with me and I left in my new (used) car with the payment I wanted. All the staff chatted with us and helped set up Sinc prior to leaving. More
I had just gotten back from overseas and was in the market for a new mustang gt. I had actually visited another dealership earlier and was very unimpressed with them so I used auto trader and found ano market for a new mustang gt. I had actually visited another dealership earlier and was very unimpressed with them so I used auto trader and found another gt at hickory used cars. I didn't call ahead but I walked in and Brian helped me look at the car and was very professional and courteous. Long story short that GT is now sitting in my garage and I couldn't be happier. All the staff were very professional and I highly reccomend them. More
I would recommend Hickory Used Car Superstore to anyone looking for a quality pre-owned vehicle. Rhonda is an outstanding representative who puts the concerns of her customers first. Shopping here was a pl looking for a quality pre-owned vehicle. Rhonda is an outstanding representative who puts the concerns of her customers first. Shopping here was a pleasure. More