Hi-Line Autohaus

My wife and I bought a 2011 Mercedes E350 at Hi Line Garage in Charlotte, NC. I was a great experience. We were in and out in less than two hours. The sales person was friendly and helpful. Post sales Garage in Charlotte, NC. I was a great experience. We were in and out in less than two hours. The sales person was friendly and helpful. Post sales support is great too. We lost one of the two ignition keys on the first day. They ordered the replacement key at cost which is less than 60% of what my local Mercedes dealer would charge. If you consider buying a car at Hi line garage, I would recommend to ask for Mr. Darren Robinson. Andy & Van Hoang, Triangle area, NC More

My experience with this dealership was great far as price an my purchase which was a M45 infiniti. I have received so many compliments about my car until I'm almost scared to drive it for the fear that I can an my purchase which was a M45 infiniti. I have received so many compliments about my car until I'm almost scared to drive it for the fear that I can't keep it up far as the current image that it has from the dealer. The sales team is so friendly until it's unbelievable even though I was dealing with Vito all of them was so friendly and courteous until it was unbelievable. I will recommend this dealership to anyone who is interested in luxury and vehicles. More

I wanted to surprise my daughter for her 16th birthday with the car she has been "dreaming" about. Since we live in Florida, Phillip overnighted the keys so I could present them to her on her birthday. Th with the car she has been "dreaming" about. Since we live in Florida, Phillip overnighted the keys so I could present them to her on her birthday. The GLK arrived just 2 days later. Beautiful inside and out! What can I say, she is my princess and Hi-Line Garage made her birthday one she will remember for the rest of her life. Thank you Phillip. More

Like the no haggle pricing. Believe I got a good deal from a price perspective vs. a dealership. Sales tactics were not "honorable" 1. Tried the whole payment pricing...ie. your payment will be XXX from a price perspective vs. a dealership. Sales tactics were not "honorable" 1. Tried the whole payment pricing...ie. your payment will be XXX, sign here if that's O.K.. 2. I was given a dealer's vehicle inspection which showed everything up to date and no issues. Withing 1-2 weeks we experienced brake juddering in our steering wheel. I asked the dealer for the inspection's that were conducted for Hi-Line garage, and it clearly had a reccommendation for the rotors and pads to be replaced. Hi-Line has not acknowledged any of this, although it's clearly documented. More

When I first looked into Hi-Line Garage I was skeptical of the quality their cars may be in for the prices they offered, not to mention apprehensive of doing business as an out of town buyer for a car I ha of the quality their cars may be in for the prices they offered, not to mention apprehensive of doing business as an out of town buyer for a car I have never seen. That being said, ALL my worries were put to rest. Nick and his staff were amazing. Never pushy, never dismissive of my questions and ALWAYS helpful and attentive. The no haggle process was great. They took care of EVERYTHING as I was an out of town buyer. When my car arrived, I took it directly to INFINITI, as any smart car buyer would and take their car to their respective dealership. INFINITI of Mobile said that this car had one of the BEST pre-delivery maintenance jobs they had seen. There were no hidden problems, nothing needed to be done. Just normal mileage maintenance that Infiniti suggests. The car was exactly what they promised. I Highly recommend using this dealership. They will work with you in every way they can. You will not be disappointed. More

Met with Robbie, whom wasted quite a bit of our valuable Saturday time. Robbie would not let us test drive the 2 cars we liked for some reason. Robbie suggested we go down the street to Hendrick where we Saturday time. Robbie would not let us test drive the 2 cars we liked for some reason. Robbie suggested we go down the street to Hendrick where we ended up buying a car on Saturday. Not sure why a sales guy would be turning down a cash sale? Cars in general seemed to be OK, but when looked at closely had quite a few scratches, chips, wheel dings, interior surface peeling issues,... I will avoid this place in the future due to the just-OK quality cars and terrible sales staff. More

Fast easy transaction. Vito was very thorough and professional. The car - 2009 BMW 128 -- is terrific, everything that was promised. I bought it sight unseen, saw it online and ordered it over the professional. The car - 2009 BMW 128 -- is terrific, everything that was promised. I bought it sight unseen, saw it online and ordered it over the phone, and it was delivered to me the next day, which was fantastic. It is in beautiful condition. I highly recommend this company. More

I received a quick and friendly response from Phil Moore. He was courteous, friendly, very well informed about his products and made sure I understood what I was purchasing. He was courteous, friendly, very well informed about his products and made sure I understood what I was purchasing. More

First, let me start off by saying I was a little reluctant/hesitant to purchase a vehicle from anyone without "laying eyes" on it, myself. This was my first online vehicle purchase so I was a bit a reluctant/hesitant to purchase a vehicle from anyone without "laying eyes" on it, myself. This was my first online vehicle purchase so I was a bit apprehensive. However, I relied on a good friend who lives in Charlotte. He had only positive things to say about the car, and staff. I also did my homework and relied on your ratings from BBB (A+), and a phone conversation with one of your previous customers who lives in NC. He told me he purchased 2 BMW's from you, as well. He left his name and number in his testimonial. Thanks! After seeing this particular Cadillac CTS Coupe, I knew this was the one I wanted. I spoke with Phil who took my initial inquiry then he passed me on the Nick who closed the deal. Both guys were courteous and helpful, even when I "haggled" Nick with the interest rate!!! All in all, I am pleased with the purchase, and I gave you the rating I did because you guys were courteous, didn't pressure me to purchase anything, but was "in it", for the sale, which was appropriate. You are first on my list for my next purchase as well, and I've already recommended you to one of my colleagues at work. Even, when the car was delivered, the delivery drivers sang your praises. That was also refreshing to hear! Blessings to all of you! More

Phil & Ali were great. 3rd car I have bought on-line & this was the easiest deal ever. The vehicle exceeded my expecttaions when I recieved it. This was my forst time dealing w/ Hi-Line & they have a & this was the easiest deal ever. The vehicle exceeded my expecttaions when I recieved it. This was my forst time dealing w/ Hi-Line & they have a great reputation & stand behind every vehicle they sell. The Q5 I bought was serviced & in immaculate condition. I will definitely check out Hi-Line when I am ready to pull the trigger again on my next vehicle. You should too! More